Bickford of Urbandale
5915 Sutton Place, Urbandale, IA 50322
(800) 558-0653
Verified Partner
4.48
(25 reviews)
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Reviews of Bickford of Urbandale in Urbandale, IA
Anna
5
|
February 28, 2024
Some of the best things about Bickford of Urbandale were the staff. They were just super. After mom fell and broke her hip, she got the best care there. They were wonderful. They cared a lot about Mom. They kind of embraced her as a family. It was a lovely place to go for her final days because they have a very nice facility, but also a very nice location in the woods kind of. We saw deer and lots of birds. It was fantastic to be able to enjoy that with our mom. She was in a locked facility so she couldn't leave unless somebody was with her. They could keep track of her, but not have to worry about her leaving on her own. She joined in on some activities. She liked music. Sometimes she liked crafts, but she had quite a bit of dementia by then, so she didn't participate maybe as much as she would have. I think I ate there once, and the food was usually very fresh and very well done. They had a lot of options. So if you didn't want or like something, you could have something else or they'd offer you it to you. From the administration down to the janitorial, they were always very helpful and kind and were just there if we needed them. They did some painting and refreshing of the facility. So, it looked very nice and very cozy.
Provider Response
Theresa
5
|
October 13, 2023
My mother has moved into Bickford of Urbandale. We chose it because it just felt right. It has a really homey feel, and all the staff I met are always very kind. The staff members just seem to fit her needs. They're very sweet. It seems like a really good facility. They have been right there for every need. They're very kind and caring. However, my mother is not as involved with their activities. The activities don't interest her, but they have a very nice courtyard.
Provider Response
Jerry
4
|
September 15, 2023
I toured Bickford of Urbandale. It's a very nice facility, but I need a place that has Medicaid. Taylor was great. She was very helpful. She showed me everything. She was very convincing and her facility was nice. The rooms were very nice, well decorated, and very clean looking. It may be an older facility, but it doesn't show. The dining area was great. The activity area was good. Everything was top-notch. They have a courtyard and they showed me a list of the activities that are going on all the time.
Provider Response
Joe
5
|
August 26, 2023
I liked Bickford of Urbandale very much. It's a little newer. Taylor, the administrator, was lovely and extremely helpful. I liked the fact that it had an enclosed courtyard where the residents could roam outside. They could go comfortably into an area that was protected and isolated from the parking lot. It was a little pricier. They're more than willing to allow me to try the food, as well as to evaluate Mom even before any contract or any agreement was made, or commitment. I was very impressed. The rooms were very nice, clean, modern, and well kept. In fact, they were working, as I was there, on continual maintenance of areas. It was well laid out and actually quite cute.
Provider Response
Reviewer#AT0808c
5
|
August 11, 2023
I liked the feel of Bickford of Urbandale, the people there, and the room we had picked out. Everything about it seems just very, very nice, and it just felt good. They were very willing to deal with my husband's needs. The room had a refrigerator. I had two tours with two different people, and both were excellent, very, very nice, patient, and answered all my questions. I have no reservations about the cleanliness.
Provider Response
Laurie
4
|
March 15, 2023
My in-laws moved into Bickford of Urbandale. It's been great. It was recommended by the social worker at the hospital. The rooms are spacious. Their maintenance is good. They have a good maintenance staff there that helps tremendously with hanging TV and removing the door and different accommodations we needed. The staff is very friendly, attentive, and knowledgeable. My in-laws told me the food is very, very good. They're picky, but it's way too much food. Their decor throughout the entire facility is beautiful. It's very accessible for those that need walkers or wheelchairs. The dining area is very nice. The residents sometimes help make centerpieces for the tables as part of their activities. They have a salon, a sauna whirlpool area, and a small raised garden. They participate in a lot of activities.
Provider Response
What you can do with Caring
Costs for Bickford of Urbandale in Urbandale, IA
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$4,410
Starting Price
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$4,410
Starting Price
Services and Amenities of Bickford of Urbandale in Urbandale, IA
Costs
- Rent Plus Care Fees
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Tv Room
About Bickford of Urbandale in Urbandale, IA
If you think there's not much going on in a senior living community, you've never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever it takes to make sure your loved one is living their best life possible.
That includes our nationally recognized HigherPath senior health model. Think of it as your loved one's safety net -- a proactive care team that's all about helping them live happier, healthier -- longer. Oh and did we mention our resident happiness ratings are double the industry average?
Get your loved one on the HigherPath
Many assisted living facilities seem similar. But Bickford's nationally recognized senior health model is taking the road less traveled and championing a higher standard of senior care. An interdisciplinary care team will ensure your loved one is getting whatever proactive interventions they need to stay on a higher path.
- On-site primary care
- High-performing care network
- Interdisciplinary care meetings
- Integrated health records
- Outcome-focused technology
Created to care for our family. Devoted to serving yours.
Bickford was founded in 1991 to care for our own mother. What started out as a family need has blossomed into our life's work. We're still family-owned and operated today.
Support in a home-like environment
Your loved one deserves to focus on what matters most -- living the best life possible. Whatever care needs they have, we're here to help.
- Bread Basket Scratch Kitchen - This isn't institutional food. They'll get three meals a day from our scratch kitchen -- good as home can be.
- Daily Activities - Choose your fun every day, with options like exercise, guitar sessions, happy hour, and much, much more.
- Pet Friendly - Know your loved one and their pet are thriving together. We provide assistance with all pet care needs, including feeding, litter box, and outdoor time.
- Resident Monitoring System - Never worry that mom could end up somewhere unsafe.
- Transportation Services - Rest easy knowing your loved one can get anywhere they need to go, safely and hassle-free.
- Medication Management - Twenty different pills per day? No problem.
- Assistance with Activities of Daily Living - Whatever it takes to give your loved one their dignity, choice, and independence.
- Maintenance-Free Living - Housekeeping, laundry, home maintenance -- no more! (And yes, we'll even help with the TV remote.)
- Dementia Programming - All Bickford caregivers consistently receive advanced training in dementia care.
- Spiritual Care - Most senior living communities rely on volunteers for spiritual care. Not us. We partner with MarketPlace Chaplains to provide reliable, consistent, professional support.
Help your loved one age gracefully in 3 easy steps
- Visit us. Come in for a tour with one of our Family Advocates. We'll start by listening so we can understand your loved one's unique situation. We know what's at stake and we're ready to do whatever it takes.
- Choose a HigherPath. The status quo isn't good enough. Your loved one deserves better. With our proprietary HigherPath senior health model, we can help your loved one live happier, healthier -- longer.
- Cherish your time together. These years are meant to be golden. With your loved one living their best life possible, you can savor every moment. Meals, milestones, memories -- enjoy them all.
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