Thank you for visiting Eiler House assisted living and providing feedback on your visit, Ryan5. While we are glad to hear the environment was acceptable, we are sorry to read that you were not overly impressed. Assisted Living Concepts takes great pride in providing quality care and customer service to our residents, visitors, and potential residents. We are especially proud of the Meaningful Pursuits calendar of events that we offer and our Silver Platter dining program that we are rolling out in 2013. We would be interested in talking with you offline any concerns or ideas you may have based on your observations at Eiler House and other senior living residences. Please contact our Quality Connection Line at 1-888-777-4780 or firstname.lastname@example.org or contact Kenneth Heinz, Regional Director of Operations, at 1-402-982-9742.