My mother in law had an urgent medical problem, we made special arrangements for her to see her doc in the AM. Sunnybrook was to take her and I was going to meet her there ( I left work).
Well they didn't take!!!!!! I had to go get her. One Of the 3 ladies standing around the office came out with poor excuses.
Sunnybrook at Burlington
Offers Assisted Living
4 Reviews
5175 West Ave, Burlington, IA 52601
Call
(800) 385-2527
Reviews of Sunnybrook at Burlington
Assisted Living Reviews for Sunnybrook at Burlington
August 25, 2015
I am a friend or relative of resident
March 20, 2015
I am a friend or relative of resident
The way they present the experience of the resident moving in falls into the "if it sounds too good to be true, it probably isn't" category.
Mostly the way they present how often they get the resident "outside"...it doesn't happen like they tell you, nor do they keep the "apartment" clean like they tell you.
There is a lot of staff turnover, and the rates have gone up twice in the last year.
The "room checks" on the residents absolutely is not where it should be. I have visited within a 3 day period and seen the same dirty dishes and trash in my Mother's room and took care of cleaning up myself.
There are a few very good staff members...(very few )however,
The younger staff members (and there are several) spend more time gossiping and giggling with each other than time spent with the residents, and as far as I can tell they aren't supervised.
I have also monitored the "supplies" I have brought in for my Mother's use and at least 85% of the time I get a call that she needs more before it's even possible that she has used them all.
I am already looking into another facility to place my Mother after only six months.
October 27, 2014
I visited this facility
We went to SunnyBrook just for a visit. They just didn't have any room available and my parents would have to be on a waiting list. The woman who took us around was very friendly. We thought the facility was nice but a little higher priced than where they ended up. They showed us the dining area where they could order up a menu there and it looked very nice. They also showed us the list of things that they do.
November 26, 2013
I am a friend or relative of a resident
My father is a current resident of SunnyBrook of Burlington. I like the people, the staff and the atmosphere of this facility. Location-wise, it is also closest to family members. Their rooms are very nice. The staff seems to be really nice too; however, I think they have a large turnover of staff quite frequently and I think that is not good. Older people like to feel at home and like to be around familiar faces that they used to seeing everyday. So when you change staff frequently, they feel like they're in a different place. As a whole, the facility is adequate. I wouldn't say it is really spacious, but it serves its purpose.
Services and Amenities of Sunnybrook at Burlington
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
- Housing Extra: Capacity: 100
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Dining Extra: Beverages, Dessert
Features
- Beauty Barber Shop
- Resident Transportation
- Hiking Trails
- Spa
- Features Extra: Biography Boards Or Memory Boxes
Cleaning services
- Housekeeping
Health services
- Medication Management
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Religious Services
- Lectures Discussions
- Wii Sports
- Fitness Room
- Yoga
- Cooking
- Arts And Crafts
- Activities Extra: Cocktail Hour,Fitness Class,Intergenerational Programs, Volunteering, And Fundraising Efforts, Group Classes, Core Fitness
Financial guidance
- Financial Guidance Extra: State Assistance Programs For Assisted Living
Languages
- English
Range of services
- Range Of Services Extra: Mobility, Escorts And Reminders,Mobility, Escorts And Reminders, Concierge , Maintenance
Types of care
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Memory Care
- Meal Preparation
Training Areas
- Patient Transfers
About Sunnybrook at Burlington
At Sunnybrook at Burlington, residents enjoy an active, engaging lifestyle that promotes wellness and independence. It is our goal to keep our residents linked to resources and opportunities that will fulfill their needs and interests in the Burlington area. Residents have many opportunities to participate in a variety of life enriching activities and events designed to stimulate the mind, body and soul. From cocktail-hour gatherings where you can learn about the nuances of a good Pinot Noir, to a discussion of the latest best seller in our Life-Long Learning series, to exploring new ways to stay healthy in a fitness class...expect the unexpected. Sunnybrook at Burlington includes a specially designed neighborhood to serve the special needs of individuals living with Alzheimer's disease, dementia and other forms of memory loss. Every day we make it a goal to go above and beyond to enrich the lives of our residents. With our Life Enrichment program, a Montessori-inspired philosophy for care, we create a specialized, life-enriching environment that affords each individual maximum self-expression. The staff is committed to delivering a quality of care that meets the resident's physical, social, spiritual and emotional needs. Our talented team of dedicated and caring staff are there when you need them. It can be different…let us show you how.
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Sunnybrook at Burlington 5175 West Ave, Burlington, IA 52601
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