Palmer Hills

Offers Independent Living

29 Reviews
2617 Maplecrest Rd, Bettendorf, IA 52722
Call (800) 385-2527
Palmer Hills (800) 385-2527

Reviews of Palmer Hills

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Independent Living Reviews for Palmer Hills

December 21, 2020

By Tammie

I am a friend or relative of a current/past resident

We went to Palmer Hills. It was an awesome place. It's excellent. However, we feel like our mom needs more assistance than what they can offer. They said they don't really have anybody on staff from 10:00 p.m. to 6:00 a.m., and we feel like somebody needs to be with her. Our mom has got dementia and so forth. That was our only thing. We really liked it. We would highly recommend it, but we just felt like our mom's a little bit beyond that type of care. The lady was very nice; she was excellent. She was very good about her explanations and so forth. Nothing against them or the facility, it just really had to do with our needs. The dining room looked very good. Obviously, they had all the tables distanced for COVID reasons. It looked good and clean. The rooms were super nice. Overall, it was very good. We were very pleased, but our mom is a little bit beyond independent living.

December 04, 2019

By Sfonseca

I visited this facility

Everything is negotiable about price but you need to push

May 28, 2019

By Janet

I visited this facility

We went to Palmer Hills. Their apartments were very nice and very clean. The staff members were very nice. The patrons seemed to really enjoy living there. They had a very good communication with the staff. They were just finishing up on lunch, and every one seemed to have smiles on their faces. It looked like they had a very good menu. The dining area was a very clean and cafeteria-type setting. However, the price was a little high for my friend.

September 11, 2018

By Sue

I visited this facility

Palmer Hills' rooms were not necessarily apartments, and it had more of an institutional atmosphere. There was no kitchen, just a small refrigerator and a sink. There's no place to cook available in the apartment, and no laundry facility in the apartment, but on the same floor. It's shared not only with everyone else on the floor, but also with the staff who does the linen service. That was one downside. I liked the young lady who conducted the tour as she was a lot more personable, more family-oriented, a little less business-like, and a little more personal. They could somewhat expand their menu with more choices. They have an exercise room, exercise program, computer use, small libraries, and activities everyone could get involved in. The woman at the front desk was quite helpful and pleasant also. The place was very well-maintained.

September 18, 2017

By Suz

I visited this facility

I really liked Palmer Hills. I saw a place with a kitchen and one bedroom. I loved the meals. The employees were absolutely great. However, I was not eligible for it.

April 11, 2017

By Man171473

I visited this facility

My sisters and I stopped at Palmer Hills one night. We received a tour of the location and had an opportunity to check out a couple of rooms that were available, but we decided against it because it did not provide the level of assistance that we felt our mother needed. The rooms were nice and big enough. For what we were looking at there and the price, I don’t believe that the kitchen setup was sufficient. It was more of a studio, and we were looking for something that would actually allow our mother to prepare a meal and have refrigerator space. The room smelled like there was smoking in the facility, so we were not too thrilled with that. While we were there, they had an emergency, and the fire and rescue people came. We were not comfortable with how that episode was handled from what we saw, and we were very uncomfortable with that type of emergency response. The dining area seemed clean, and the residents seemed to be enjoying their meals.

December 16, 2016

By Pam686350

I visited this facility

We have chosen Palmer Hills. My parents haven’t moved in yet, but I think this is a really good solution for them. They have lots of activities. Even though there are a lot of people that use walkers or scooters and need help, it is a much more vigorous clientele in independent living. They bring in groups and play music. They have a great restaurant-style service, so they order what they want. The place is beautifully decorated. It is an older, smaller building, but it is beautifully maintained. And I really like how it is in the neighborhood surrounding, so there are lots of trees. It doesn’t feel so institutional and does feel cozy and homey. They could have their dogs, and they could feed the birds. We ate lunch there yesterday, and it was excellent.

October 06, 2016

By Crystal585230

I visited this facility

Palmer Hills had a beautiful setting in the woods, and they had parking slots for anyone or residents that would have a car. They have a beautiful dining room. It seemed older but very well maintained. The person who assisted us was very kind and thorough. They had snacks there, and people coming in can take some of those things. On their calendar, they had bingo and card games or things that they had available if anybody wants to socialize.

September 14, 2016

By James331346

I visited this facility

We did visit Palmer Hills and had lunch there. The food was just acceptable, small portions which I could actually use to lose a little weight. I don’t think the food was anything exceptional. The location was good, the grounds were nice, and it’s a nice facility. They offered 3 or 4 different choices for rooms, and we saw most of them. One thing, the facility was built 27 years ago and to me, when I looked around, it’s due for remodeling at some point. Twenty-six years ago, I imagine it’s the same carpet and the rooms were a little dated, but it seemed clean.

September 09, 2016

By Jon Gundling

I am a friend or relative of a resident

It's only been a week, but so far, we love it. The facility, staff and food are very nice. My dad had not been eating well for a long time and was very weak. One week into looking forward to eating really good meals, things have really turned around.

June 27, 2016

By Angelo218258

I am/was a resident of this facility

My experience with Palmer Hills was very good. I don't have any problems at all. The activities are very good. They have a library and a computer in the library that's available to all the residents. They also have an activities room downstairs, a storage room, and a large dining area if you want to have a family gathering. It's very nice. The food is very good. The dining area is excellent. You have a menu to choose from with options. It's very nice and like regular dining within a restaurant.

April 06, 2016

By Terry122840050

I am a friend or relative of a resident

My mother has settled in quite well in Palmer Hills. It is a very nice community. Everybody has a little porch so they can go on to the outside. There is a lot of closet space. They have three meals a day and come around with a little food cart to help you pick out your salad, soup, and dessert. All in all, it is a very nice place. It works for her, and that’s what’s important. She seems happy. She has a feeder outside her window where she can feed the birds. Apparently, the elderly like to feed birds. There are multiple choices on the menu, and the food is very good. What is very unique is they serve a large lunch, not a large dinner. They also have a spot where they can get coffee, cookies, or fruit. I will absolutely recommend them. There is a library and a nice sunny area for people to talk.

January 29, 2016

By Jacklynn

I visited this facility

My mom didn’t like Palmer Hills as it was too small, and too classy. The staff was wonderful. The apartments were too small.

July 28, 2015

By Caring108365750

I am a friend or relative of a resident

My friend is at Palmer Hills. They are very accommodating to our needs. It is an excellent facility. There are a variety of floor plans, and they are all very nice, clean, and updated. Every time I eat there, the food is very good. The dining room is very clean. They have a lot of activities. Overall, the staff and their willingness to help is what impressed me most about this community.

June 22, 2015

By Caring108785550

I visited this facility

My husband really likes Palmer Hills. However, I want a place where I can do some cooking, and all they have is a microwave and a really small refrigerator, so that is not for me. Also the rooms that we looked at were way too big for us. However, they were spacious, and they were great. The residents were all in one group, and there was somebody entertaining them the day we were there. Aside from that, they have exercise equipment and stuff, but I don't know if we would use that or not.

May 06, 2015

By Caring106136250

I am a friend or relative of a resident

We moved our dad to Palmer Hills. It seemed very nice, and the meals were great. The staff is very helpful to get us oriented to the facility. They were very accommodating in getting the key and giving him paper work like the menu and answering all our questions leading up to this. The office staff is very friendly. All of the rooms in Palmer Hills are very bright. There is a lot of light. The room is painted nicely, and the carpets are clean when we move in. Everything is very clean. I cannot tell you exactly what activities they have, but they have music, movies that they show, bingo, and live music sometimes. They have a good sense of community. The food is very good, and there are a lot of options, choices, and variety. It is fresh, and I think everyone can find something they like. The dining area is very spacious and bright with lots of windows, and they have servers that serve you like you are in a restaurant.

October 31, 2014

By Iva1

I visited this facility

Palmer Hills was a very nice place. I think it was probably more than I could afford, but they offered just about everything in the world. They have meals everyday, they have all kinds of classes like exercises, and they have social workers onsite that can help you if you have any problems. It was just very nice. My overall experience was excellent as far as what they offer. Except for the price, it's excellent. It was very pleasant. It was clean and nice. The people were nice. I would recommend it if the person could afford it. The place was very elegant and upper-class.

September 30, 2014

By Sue49

I am a friend or relative of a resident

I choose Palmer Hills mostly because of their geographic location to my work and my home. The facility also offers the pricing and the additional services that is within my expectation. They are very helpful. The food that she has is very adequate. The activities are likewise adequate. We choose a studio apartment, which is the size that we need for her. I suggest that they focus more time in integrating their new residents, and that will be for activating their internet, telephone, integrating the library system because we are big readers, and assisting with making sure that their transition from having a physician lined up that it be seamless. There shouldn't be any gap in time from their move from another community when they go into their facility. They should be right on top to make sure that the doctors, dentists, eye doctors, pharmacies, and all that need to be part of their move in package or check list to make sure that things are being done.

August 30, 2014

By Mary98077350

I am a friend or relative of a resident

My parents are in Palmer Hills going on three weeks now. We choose it because we feel that it meet their needs. One of the big factors is that although we know they are going to need assisted living in the future, we also know that we didn't want them to have to pay for that at this time. They will work with us on that terms when they need it, and they don't have to pay for any assisted living until they actually start needing the help. They are pretty much able to care for themselves, but having three meals a day prepared, activities and so forth while they are still independent, is a real plus as well. They also provide changing of their sheets, doing their linen and they also come to clean once a week for them. They have a variety of activities. They have exercise activities, they have movies, they have people that come in and do programs. Every morning and every afternoon, they provide coffee and tea available at all times. It is independent living, so they are also free to come and go, as they want. They have transportation available. We just find it to be what they need. My sister and I eat meals there with them -- they are very proud of what they offer and the food is good. They have a lovely apartment. It is converted from a one-bedroom apartment and studio apartment. They join the two to make one apartment and it becomes exactly what they need because they need two bathrooms. The fact that the company is willing to provide for them the same cost that the other apartment is for when they are originally asking the price of the two apartments individually. Actually, the apartment they look at first is being look at by others. The woman who sees us through is very gracious and she shows my parents one more that has a few more amenities in favor of them. We find the price, the location, and what they are offering to be what we need and I did feel that they are very good and well established.

April 29, 2014

By Caring10430650

I visited this facility

The staff at Palmer Hills were very helpful and very attentive. It was quite a nice place, but the facility is a little older. The rooms were a little bit small, but they were nice and well kept.

December 29, 2013

By Caring67163850

I visited this facility

When I went to Palmer Hills, I like the place, but the smell of the cigarette was pretty strong and I wasn’t happy with that. I don’t really remember the specifics of their activities, but I know they have some. Overall, it's a nice place to live. The staff were very nice and the food is great. Their dining area was very nice too. The facility is just really expensive so I think they need to be a little more cost effective, but you get a lot for the money. The cigarette smoke was just my biggest issue.
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Services and Amenities of Palmer Hills


  • Fee Structure Extra: Included In Rent: Basic Cable, Electric, Gas, Sewer, Water
  • Independent Living Starting At: $1895/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments
  • Housing Extra: Handicap Barrier Free Units Available, Individual Climate Control, Safety Rails In Bathroom, Telephone Hookup

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Dining Extra: Private Dining Room, Resident Kitchen


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Hiking Trails
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Laundry Room For Use, Chapel, Library, Locked Mailboxes, Elevator

Cleaning services

  • Laundry For Linens
  • Housekeeping

Technology and entertainment

  • Cable In Rooms
  • Technology Extra: Business Center, Wi Fi In Common Areas


  • Offsite Activities
  • Fitness Room
  • Activities Extra: Billiard Lounge, Game Room, Activity Room

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Minimum Age: 55
  • Pets: Most Pets Allowed
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About Palmer Hills

Palmer Hills is located in Bettendorf, IA, providing a vibrant backdrop for your new life as a valued member of our caring community.

From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.

So come to Palmer Hills for a visit...and stay!

*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.

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Palmer Hills

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