Autumn Woods Health Campus
2911 GREEN VALLEY RD, New Albany, IN 47150
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Reviews of Autumn Woods Health Campus in New Albany, Indiana
3.82
(17 reviews)
Facility
4.6
Staff
4.6
Food
4.5
Activities
4.5
Value
4.5
Julie Kay
5
|
March 28, 2022
Employee, Bobbie Jo, is very helpful to us concerning our Mother who is a resident at Autumn Woods. She always includes our Mom in the music shows that come to visit the facility and our Mom really enjoys the singers and accordion player, etc that come to entertain the residents. Bobbie Jo will send us pictures of our Mom while she is participating in activities and it sure makes my day at work when I get a picture of my Mom with a smile on her face.
L Whelan
5
|
March 28, 2022
My mom is a current resident at Autumn Woods. She is well taken care of and feels at home. The staff are very caring and treat her with love and compassion. She likes the food which is a great compliment from her. We are happy to see her thriving and enjoying her life there.
SaraW84
1
|
April 10, 2020
My grandmother was here. She really like a nurse there and a particular aide but overall she did not like her stay. I had a problem with the social worker there as she spoke of my grandma and her situation in public. I just happened to be at the same restaurant and heard her conversation and I was amazed she didn't know any better than to talk about my grandmother in public. We filed a complaint with the state and also are seeking legal advice. I won't let her go back to this facility if she is ever in that condition again and needs to be in some where.
Sande
4
|
January 1, 2020
We went to Autumn Woods Health Campus, and it was the nicest nursing home we visited. They had the memory care totally separate from the others, and it was a good way to have it set up. We went on a Saturday, and it took awhile for them to help us, but the staff was very attentive. The layout is very nice, it has a nice, large, lobby area, that's inviting. I would prefer a private room, but they're okay.
troyandlori
5
|
January 31, 2018
Great care was provided to my grandmother. The staff was very loving and caring.
catslady
5
|
January 31, 2018
Excellent caregivers there! I know one personally. She is a sweet Christian lady that not only does her job well but loves these people with all of her heart! She loves them so much that she invites me to everything they have there to entertain the residents. I'd stay there myself if ever needed!
bratcat
5
|
January 31, 2018
This Facility will ALWAYS be my FIRST choice for care! Every employee treats the residents as their Own Family, the facility and grounds are kept Clean and Beautiful, the Activities Staff are the BEST around, and the food is Top Notch
athena812
5
|
January 31, 2018
Wonderful facility!!! The staff were amazing and always there when we needed them. The food was excellent and the services was great. The staff always had a smile on their face to greet us.
jcopler
5
|
January 25, 2018
We had our mom in three other facilities before moving her to Autumn Woods. The difference was amazing. Autumn Woods in clean and well managed. Staff turnover is low and you are truly treated as family. The managers are responsive and the staff members are well-trained, caring and compassionate. This facility also worked amazingly well with Hospice.
LarryD
5
|
January 25, 2018
My father was a resident at Autumn Woods. He received excellent care and loved everyone there. Everyone treated him with love and compassion. It was a difficult time for all of us, but knowing that Dad was in good hands made it all much easier. Dad loved the food and always said “they’ve got some great cooks here!” We couldn’t have asked for a better place for Dad to be.
JewelsHeart
5
|
January 15, 2018
I have met so many caring people and such wonderful families these past few years where I have volunteered.Anyone who walks through the doors is wowed by the cleanliness, friendliness and the over-all awesome care to their loved ones! I highly recommend this facility to my loved ones who may need care.
Wildcatsstein
5
|
January 6, 2017
I love Autumn Woods Health Campus! It is a caring, loving , and clean facility! They provide many fun activities for everyone!
Loo Loo
2
|
October 12, 2016
Recently visited there. The staff was very rude to me when I arrived. One says to me very rudely (like I was bothering them."can we help you" I asked them for room number and she said down the hall and room number ___ when I got there, wrong room.
First_Daughter
1
|
September 19, 2016
I have been told that AW is one of the better facilities in the area. If true, I would hate to see worse. My mother is in the memory care unit of AW and is often ignored/neglected. Her diaper is not changed often enough which causes her to get UTIs. The doctor, who is assigned to AW, relies more on poor communications from staff rather than actually examining Mother in person. The staff is rude, insolent, and most too busy chatting with one another or going on a smoke/food break to pay attention to the residents. I have heard alarms going off or residents calling for help, and the staff ignores them!!! Promises are made to improve the care, but the facility appears to be under-staffed and reluctant to fire anyone for poor work habits. The facility is more concerned with showing off for visitors or when they are inspected, but the day-to-day care is hit or miss at best. They just don't seem to care!!!
Pam102518650
5
|
April 20, 2015
Autumn Woods Health Campus was excellent, and it was very friendly. The downside there was I was trying to get my parents together, and they could not house them in the same room. My stepfather was having a lot of dementia, and the only way they would take them both is that he would be in the dementia ward and she would be in the skilled nursing. Cleanliness and beauty wise, that was probably the prettiest place I looked at, but they could not get them together. Everyone was watched, and everyone was called by their first name. It was really my favorite; it's just they could not meet our needs with my stepfather.
Hopefuls
1
|
August 18, 2013
my mother was a resident at Autumn Woods for 8 months in their Memory Care unit. I was not happy with the care she received there and don't believe the staff or doctors have any specialty with this population. Mt mother actually deteriorated while in their care and had frequent urinary tract infections due to lack of cleanliness and attentiveness of staff. For the most part the nurses were rude, although a few caretakers were compassionate and kind to her. Her diamond wedding ring was stolen while there. I reported this to three administrative staff who expressed very little concern and refused to report it to police. I think they knew theft was a problem but didn't want it on their records. My mother is now in another facility that specializes in dementia care and has improved since leaving AW. Overall, a very bad and costly mistake to leave her there as long as we did.
sundawg
1
|
November 4, 2012
I am sure this review will never show up - that's why there are no good reiviews on here. ABOSOLUTELY THE WORST FACILITY EVER - DIRTY, MEAN STAFF lack of professionalism and Emdication admin is seriously erroneous. Unbelievable this facility could even be in business!!!!! Residents are left in dirty diapers, ignored and the Nurses are very rude and unhelpful.
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Services and Amenities of Autumn Woods Health Campus in New Albany, Indiana
General
- Resident Capacity: 91
Medicare
Health
2.0
Overall
2.0
Quality
5.0
Staff
1.0
About Autumn Woods Health Campus in New Albany, Indiana
Autumn Woods Health Campus is a Senior Living provider in New Albany, Indiana that offers residents Nursing Homes services. Contact Autumn Woods Health Campus for more details on services and rates.
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