The atmosphere was pleasing and very pleasant.
Provider Response
Annete, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!
The Hearth at Stones Crossing
Offers Assisted Living, Independent Living, and Memory Care
22 Reviews
2339 S. State Road 135, Greenwood, IN 46143
Call
(800) 385-2527
Reviews of The Hearth at Stones Crossing
Assisted Living Reviews for The Hearth at Stones Crossing
September 04, 2018
I visited this facility
March 27, 2018
I am a friend or relative of a current/past resident
My brother moved into The Hearth at Stones Crossing, and I'm happy with it. They keep his room clean and do not let him sleep all the time. They're very careful, talk to him, and help him. He participates in singing. The food looks tasty.
Provider Response
Hi Nancy, thank you so much for your positive comments about The Hearth at Stones Crossing! Thanks again for the recommendation, and have an amazing day!
August 10, 2017
I am a friend or relative of a current/past resident
Was very disappointed on the way i see how CNA's take care of the resident's the way they talk to them or the way they word things. Understaffed as well and the KVS area smells horribly. Laundry is always an issue and it seems like no one listens when stuff is being addressed! I am surprise they pass when state comes in!
Provider Response
We are disappointed to hear that you did not have a more positive experience with us at The Hearth at Stones Crossing. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
July 17, 2017
I visited this facility
I was pleased with everything I saw at The Hearth. I saw the recreation area, apartments, dining rooms, and all those things they have available. The location was favorable for me. The staff who gave me the tour was very nice, and I didn’t have a problem.
Provider Response
We are so pleased you enjoyed your visit to The Hearth at Stones Crossing! Thank you so much for your feedback! We hope you have a great day!
November 17, 2016
I am a friend or relative of a current/past resident
The Hearth at Stones Crossing has the ability to handle simple assisted living all the way up to memory care unit, and that was an important thing for us. I moved my mother there, and we are very pleased. There are little bumps and bruises when you look through the rooms, but they're very minor, and the rooms are well-kept. We are extremely pleased with the staff. They're very social and willing to help, and they made us feel very comfortable.
Provider Response
Thank you Tim for your feedback. We are happy to hear that you and your mother have had a positive experience here with us here at the Hearth at Stones Crossing. Please let me know if there is anything else that we can assist you with! Denise Dickey, Executive Director
October 05, 2016
I am a friend or relative of a current/past resident
Food quality varies. Often short staffed and their add on services arent prompt. Its not all its cracked up to be. Sometimes abrupt when dressing people. The problem is, nobody complains as old people know they have few options. A lot of the nursing staff and food staff are excellent and friendly, but i think they are too short staffed. Corporate bottom line? I think they have great facilities as well and quite a few activities. It is not a retirement place, it is assisted living. Look around..we did and there just werent a lot of options. All the activities, all the nursing home care add ons they promote, and the food detract enormously from the facilities and meager but friendly staff. They should get off their pocket books.
Provider Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
September 13, 2016
I visited this facility
I had seen and liked The Hearth at Stones Crossing. It was pretty impressive and fairly new. It looked clean and big enough. It did not seem chaotic. The dining room was nice. The room that I went up and saw was not fancy, but it was more than good enough. It did not seem as cramped as the other place I visited and had a little courtyard. It was a good location. I saw the buses.
Provider Response
Thank you very much for your feedback. We are pleased to hear that you had a positive experience with us here at The Hearth at Stones Crossing! Please give me a call at the community if you have any questions or needing any assistance during your search for senior living. Sincerely, Denise Dickey, General Manager
May 25, 2016
I visited this facility
I toured this community in January for a family member who has since passed away. I was impressed with the interaction between the staff members and the seniors. I was introduced to a few people that lived there and was able to ask them questions and gauge whether they were happy living at this community. All of the staff members that I interacted with were very helpful and kind. I received a letter in the mail after my mother passed away sending condolences. I toured 4 different senior communities in the Greenwood area and the hearth would have been my top choice.
Provider Response
Thank you very much for taking the time to share your feedback. We are pleased to hear that you had a positive experience with us here at The Hearth at Stones Crossing. We extend our deepest sympathies to you and your family for the loss of your mother. Sincerely, Denise Dickey, General Manager
February 23, 2016
I visited this facility
The Hearth at Stones Crossings was more institutional, like a nursing home. They had an activity room, but I didn’t see that much full physical activity or physical therapy happening in that small room, so I probably wouldn’t recommend them. The type of activities they seemed to have were more like what you would find in a nursing home.
Provider Response
Thank you for your feedback. We are sorry to hear that you did not have a positive experience with us. We strive to offer the very best in lifestyles and care here at The Hearth at Stones Crossing through our Live More Philosophy. We offer several activities throughout the day to try and meet all our resident’s wants and needs. We would encourage you to revisit our community and join us for a complimentary meal with your loved ones. Please give me a call any time to further discuss your thoughts and concerns.
Thank You,
Denise Dickey,
General Manager
January 29, 2016
I visited this facility
The Hearth at Stones Crossing was three stories, and it seemed more institutionalized. However, it was very nice, and very pretty. The rooms were very nice, and very clean; but for my mom I did not want something that had more than one level. It just wasn’t something that would appeal to us, and we didn’t really feel warm inside after our interview with the director or the coordinator for interviewing the residents.
Provider Response
Thank you very much for your feedback. We are sorry to hear that you did not get a warm feeling after visiting with us at The Hearth at Stones Crossing. We try our best to accommodate all of our residents’ needs and strive to offer the very best in lifestyles and care. We would encourage you to revisit our community and would like to offer you and your loved ones a complimentary meal. Please give me a call at (317) 535-0422 to further discuss your thoughts and to schedule a time for you and your family to dine at our community. Thank You, Denise Dickey, Executive Director
January 23, 2016
I am a friend or relative of a resident
Our visit at The Hearth at Stones Crossing was very good so we ended up putting my mom there. We like it very much. The room was really nice, big, spacious, carpeted, and they are fixed nicely. The food looks good and my mom never complained about the food. So far, my mom is adjusting okay and seemed happy with it.
Provider Response
Thank you very much for your feedback. We are pleased to hear that you have had a positive experience with us here at The Hearth at Stones Crossing and that your mother is now a part of our Hearth family! Thanks again, Denise Dickey, Executive Director
July 13, 2015
I am a friend or relative of a resident
My brother-in-law is at The Hearth at Stones Crossing. The staff is good. One thing about them is that their rooms are bigger than some of the other places. They have a nice dining room. I would recommend this place.
Provider Response
Thank you very much for your feedback. We strive to offer the very best in lifestyles and care! We are glad that you have had a positive experience with us here at The Hearth at Stones Crossing! Thanks again, Denise Dickey, Executive Director
June 28, 2015
I visited this facility
We chose The Hearth at Stones Crossing because the person who gave us the tour seemed to be the most knowledgeable in terms of the appropriate care for the person we were going to use the facility for. People in-charge seemed to understand what was needed to care for the residents with dignity.
Provider Response
Hi Anonymous109135350, thank you so much for your positive comments about The Hearth at Stones Crossing!
June 04, 2015
I visited this facility
The staff at The Hearth at Stones Crossing was very friendly and helpful. The visit was very informative, and I enjoyed seeing the rooms. I really like this place.
February 12, 2015
I am a friend or relative of a resident
The Heart at Stones Crossings is also very nice. We just moved my mother-in-law there. It is also kind of new, and it is pretty. Though not as pretty as the one that my mom is in, but it is close. It is nice and clean. They have good activities for seniors who are participating, and the apartment is very functional and large. The staff is friendly and accommodating.
July 31, 2014
I visited this facility
The Heart is the best one I visited. When we are ready, that’s where we will go. It’s great. The staff was fantastic. The marketing person is good; she follows up with me all the time. Their rooms were great. It seemed very friendly with their exercise program and their social programs; seemed to be what we needed when we’re ready.
February 22, 2013
I am a past client of this provider
My mother was in The Hearth, but she didn't like it. I thought it was a very nice place. It's clean, the service was great, they have meals, activities, and they had people looking in on her if she needed to. There was always somebody there for my mom and there's an emergency pull cord in her room. So she was in a nice, well-kept place. It's also located in a very nice area. She did not like the food, and it was too expensive.
January 28, 2012
I visited this facility
Last week, when looking for homes for my grandparents, we visited Hearth at Stones Crossing, and it's a great facility. The staff is wonderful; they are very nice people who (from my observance) take great care of their residents. They have a lot of people working here to help out whoever needs help. There are options for individual living, dementia and Alzheimer's care, and general assisted living. Don't think of this as your regular run-of-the-mill retirement home either. Everything is kept squeaky-clean, the food is good, and there are many wonderful resources for residents to use in this facility. I certainly recommend others to come look at the place. Out of all the retirement homes we have visited in the last few months, this is definitely the best, with a great environment and many great friendly people there to help whoever needs it. I think that we've made our decision!
September 16, 2011
I am a friend or relative of a resident
This facility has been the home of my father for the past two years. The level of customer service and care that all employees there provide is a step above the rest. I would recommend this facility to all that are looking for a new home for their loved one.
August 31, 2011
I visited this facility
This is a very clean and comfortable facility. The rooms are nice and spacious. They have lots of activities for the residents. The food is good as well. The staff seem friendly and polite.
Independent Living Reviews for The Hearth at Stones Crossing
July 17, 2017
I am a friend or relative of a current/past resident
The Hearth at Stones Crossing is a very nice place. The staff was great, and the food was wonderful. It's not overwhelming and opulent, but it’s very nice and not country charm which I hate. The staff was extremely competent, but I think they're understaffed. The service though is good, and they have a lot of activities going on all day long. The price is comparable and better than some. My parents have a very nice and large apartment that's very reasonably priced, so we're happy with it.
Provider Response
Dear Cheryl, Thank you for taking the time to leave a review. Reviews like this give us motivation and help us ensure we provide high-quality care so thank you for your feedback regarding staffing. We will look into this concern. Thank you so much again for your feedback! We hope you have a great day!
March 29, 2017
I visited this facility
The Hearth at Stones Crossing is a very nice and beautifully-decorated facility, and everybody there was extremely nice. They offered rooms that were above my price range, so I didn't pursue it. It's a three-leveled building, and I wasn't pleased that the room that might have been suitable for my mom was not on the main level, and she would have taken an elevator up and down every day to get to the main floor where the restaurant and all the activities took place. The representative answered all my questions and gave me a very nice tour, so I was still pleased with the facility,; it just was not suited for my need. They offered three meals a day, a beauty shop on-site, and a laundry facility for bedding and towels, and my mom would have been responsible for her own personal laundry.
Provider Response
Dear Charlotte, Thank you for taking the time to write such a great review. We are sorry to hear that your mother won't be joining us but are glad that you had a positive experience during your visit! We hope that your mother finds a great community that fits her needs. Thanks again!
Costs for The Hearth at Stones Crossing
Services and Amenities of The Hearth at Stones Crossing
Costs
- All Inclusive Rent
- Entry Fee
- Assisted Living Starting At: $3475/month
- Independent Living Starting At: $2295/month
- Memory Care Starting At: $4475/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
- Housing Extra: One Bedroom Deluxe Apartments
General
- Resident Capacity: 135
- Respite Care
- Minimum Age: 55
- Pets: Small Pets Allowed
Licenses
- Licenses: Licensed Residential Care Facility
- State Licenses: 18-005722-1
About The Hearth at Stones Crossing
The Hearth provides the area's top care programs, activities, and services at a price point that creates an unparalleled value. The Hearth at Stones Crossing has been designed with your comfort and satisfaction in mind. Our outstanding amenities and helpful services will make your life carefree and relaxed. We offer an elegant but affordable lifestyle for seniors who value their independence but want the security of knowing that help is there when needed.
We strongly believe in providing residents and their families with an individualized and fulfilling senior living experience. Our staff is specially trained to respond to the unique needs of our residents while continually striving to maintain their dignity through independence. Our commitment to residents' quality of life is evident in our programs — Live More, Care Connect, Think More, Mosher-Gardens Method and Dining Hearth Healthy—all of which are designed to make life fuller and richer for our residents.
Our community offers independent living, assisted living, and memory care. Spacious floor plan options and premium locations make it easy for you to choose an apartment home that suits your needs. Residents enjoy restaurant dining, extensive recreational programs, stimulating social activities, excellent transportation, housekeeping services, 24/7 on-site nursing, fitness programs, and much more!
What Makes Us Special
Our residents “age in place” at The Hearth. While many communities require residents to move to a different building or hall as their needs progress, we can offer them additional care in their current apartment without requiring them to move.
Map of The Hearth at Stones Crossing
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