North Woods Village at Inverness Lakes

My husband moved into North Woods Village at Inverness Lakes this month. It's been fine. I didn't handle much of it -- my daughter did. We chose it because it's so close to where I live. The staff is very friendly and very caring. The rooms are carpeted, and they have nice bathrooms and showers with heating lamps in the ceiling. It's a very nice, large room. We provide the linens, the towels, and the sheets. I like the layout of the community. It's small, and they have hallways where there are not as many residents but just small, individual groups. The food seemed very nice, too. They wanted to bring me dinner to show me how the chef prepares the food. The director brought over a meal for me, and it was wonderful and delicious. They have a calendar full of activities, but he has to be quarantined in his room for two weeks, so he hasn't been to any of them yet.

My interaction with the staff have all been wonderful. They are all so friendly and have helped us connect with our family member during this challenging Covid 19 lock down.

My mother received such professional and loving care at North Woods in Fort Wayne, Indiana. I will always be grateful for their community and dedication to caring for dementia and Alzheimer’s patients with respect and love.

They take wonderful care of the residents and my beautiful mother. Residents enjoy many activities put on by the great staff, they stay connected and active. A wonderful facility.

North Woods is doing a good job taking care of our loved one. I know the staff has to be able to recognize the behavior changes in people as they regress back to a child. This to me would be a job that requires a lot of patience, caring, and attention, just as a parent takes care of their child. Vista neighborhood nurses that care for our loved one keep in touch with me when problems arises. They do an excellent job of this. The only issues I have is with bathroom cleanliness, and keeping track of residents wandering in other residents' rooms. Any time I bring an issue to the nurses of Vistas neighborhood the problem is quickly resolved! I truly appreciate their quick response. I believe that the restroom needs to be monitored more often, as this problem is going to get worse as the resident regresses. I am happy to see our loved one being involved doing activities . The staff and nurses of Vista have a very pleasant and positive attitude.

Clean, friendly, appears to have enough staff. Rooms are fairly large, appear in good shape. Staff does appear caring, although a little frazzled at times.

The staff at north woods village is wonderful, they all go above and beyond for the residents and their families. I visit quite a few facilities so I have a lot of places to compare and by far this is one of the best facilities you can send your loved one. They treat visitors like they are welcome and they show so much respect and appreciation. The facility is beautiful. The food is good. The staff is trust worthy and show how much they care for their residents everyday. If I had to make the tough choice of sending my loved one to a facility I would absolutely send them to north woods village.

For almost 3 years my mother has been a resident. I, along with my sister, have been very pleased with the facility and staff. Of course, we all want the absolute best care for our parents and/or loved ones. NWV has very high standards and works diligently to resolve and address any issues that may come up. Is it perfect? Oh heck no, but who is? Do they try to be? Oh heck yes. One of their primary accomplishments in my opinion is the respect that they demonstrate daily to residents/patients in their care. That in itself says a lot about who they are. They have also helped educate me through their virtual dementia tours. I actually took a couple of friends with me because they also are dealing with similar situations. I have also passed out several brochures and/or recommended friends and acquaintances to visit the FW facility. I do not refer anyone for anything on a whim. I have to believe in someone's ability and integrity to do so. NWV meets that criteria.