Carmel Health & Living Community
118 Medical Drive, Carmel, IN 46032
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$3,090
Reviews of Carmel Health & Living Community in Carmel, Indiana
3.61
(13 reviews)
Facility
3.5
Staff
3.3
Food
2.8
Activities
3.0
Value
2.9
YSK
3
|
August 26, 2023
August 26, 2023. There is COVID in the facility! There is no posting on the door to this section that 3 people have tested positive to covid. This facility is very large with many different in and out doors.
ynhappy
1
|
December 23, 2022
Care on the weekends is terrible . They have little staff and residents have to fend for themselves. During the week it's not to bad but all it takes is one infection that goes unchecked and your loved one is at risk for not being with you anymore . Their rehab unit is always well staffed .
JoelH
1
|
October 10, 2022
When my grandmother initially was admitted to this facility after a hard COVID 19 illness that completely debilitated her, going from living alone in her home, to needing 24 hr care, to eventually passing away, the staff was barely helpful at all. I had to schedule a separate time to have a care plan conversation with the staff—which was well over a week after her admittance. When insurance lapsed they forced me, her grandson to take on full financial responsibility in order to continue their care. Aside from that, they never acted as any sort of fiduciary custodian of her financial outcomes, moving us to private pay coverage as soon as they possibly could without letting us know that changing her medicare coverage would've gotten her additional coverage for a much longer period of time. Finally, after her passing, the company never attempted even touching base with me personally before deciding to file a lawsuit against me demanding the total $7000+ bill she left PLUS lawyer fees. Awful business with even worse staff. I highly discourage sending your loved one here.
Justine True
2
|
September 22, 2022
Awful care. Terrible communication. The PT, OT & ST therapists were actually great, but they have so many patients to see, they literally sprint out of the room when therapy is over. Nursing care is atrocious: patients with watery diarrhea from too many laxatives keep getting laxatives given to them! Patients sit in their own filth for hours waiting to be helped. If we hadn't moved our Mom to a new facility, I feel sure she would have died or been driven literally crazy if she had stayed here.
concernedfamily123
2
|
April 1, 2022
This company does not care about their staff which trickles down to horrible patient care. The staff are moved all the time do you never get the same staff twice. Transportation is a joke my family member missed critical appointments. The food is always cold and almost never what she ordered.
Beetlegirl83
5
|
November 11, 2021
I had a friend that was living at this facility and I visited her at least 3 times a week and she was always happy that she was there , I know that it is an older place but is very well taken care of always clean and the staff are very friendly the housekeeping staff do a very good job and they have all private rooms and you can bring belongings with you to make your room your own and their public areas are very nice for visiting if you choose to use them and the court yard's are great in the summer, I have often had lunch with her in her room or dining room and the food is not bad,you can choose from a menu or they will fix you something like hamburger's, grilled cheese or chef salad the staff are always willing to help and are friendly . I know that everything is not perfect but they are working with people and many different personalities but I can say they do try to make it right and keep people happy and healthy so they have my vote when it comes time for me to need help in my life
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Services and Amenities of Carmel Health & Living Community in Carmel, Indiana
Room and housing options
- 1-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
Medicare
Health
2.0
Overall
1.0
Quality
4.0
Staff
1.0
About Carmel Health & Living Community in Carmel, Indiana
At Carmel Health & Living Community, you’ll see our family-centered philosophy shine through in all that we do to make the living experience truly special. You’ll see it in our comfortable residences and welcoming gathering spaces – and in the variety of services, amenities, events and activities we offer residents and family members. You’ll feel the warmth of being part of our family.
Vibrant, engaged independent living
At The Terrace at Carmel Health & Living Community, safe, secure, and active independent senior living is available at affordable monthly rates. Residents can choose from a variety of maintenance-free apartment homes and take advantage of community activities, programs, and amenities.
Just a short walk from your selected studio or one-bedroom apartment puts you in the dining room, library, beauty salon, or wherever the day takes you.
With all maintenance, three meals a day, and weekly housekeeping included, you’ll be free to indulge in favorite hobbies and interests, as well as to explore all that Carmel Health & Living has to offer. Participate as much or as little as you like in social, cultural, and educational programs and activities.
Apartment Home Features and Services:
- Private studio or 1-bedroom apartment with private bath
- Kitchenette with microwave oven and small refrigerator
- Three delicious meals daily with menu selections
- All apartment, community and grounds maintenance
- Weekly housekeeping
- Social, cultural, and educational programs and activities
- Cable TV and all utilities included – except telephone
- Individually controlled heating and air conditioning
- Smoke detectors, sprinklers and alarm system
- Emergency response system
- Wall-to-wall carpeting
- Complimentary laundry facilities
Community Amenities:
- Outdoor courtyards
- Welcoming dining rooms
- Living room
- Pub/lounge
- Beauty/barber shop
- Fully equipped therapy gym
- WiFi throughout
- Restaurants and shops within walking distance
Health Services Available
Choosing an apartment home for independent living at The Terrace at Carmel Health & Living also means you’ll feel secure in knowing priority access to our professional health care services is available, if ever needed. Services include rehabilitation, skilled nursing care, long-term care, respite care, and hospice care. Plus, our community is the only one in the Indianapolis area with a DaVita Dialysis Center located on-site.
Thank you for your interest at The Terrace at Carmel Health & Living Community. Please give us a call to schedule a free tour.
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