Stonecroft Health Campus
363 S. Fieldstone Blvd., Bloomington, IN 47403
3.54
(11 reviews)
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Reviews of Stonecroft Health Campus in Bloomington, Indiana
3.54
(11 reviews)
Facility
4.0
Staff
3.3
Food
3.0
Activities
3.5
Value
3.0
Toni
5
|
March 12, 2023
I've visited Stonecroft Health Campus and I thought they were quite excellent. I was impressed all around with that, the staff in the memory care unit, the cleanliness, and openness of the courtyard, everything. I thought it was a good place, but at the time, they didn't have a room available, or we probably would have moved there because they have assisted living too. The staff was lovely, and the lady who showed me around was wonderful. When I went into the room, there was a gal there, her name was Kim, and she was making this sort of blanket and inviting the residents to be there. One of the residents was sweeping up the floor in the kitchen, a couple of the residents were out in the courtyard, and one man was sitting there looking through the newspaper. It was in the middle of an L-shape, they only had 14 occupants so it wasn't a huge area, but everybody seemed to be engaged. Their rooms weren't as glamorous as the rooms in the other place I toured but the staff said that they don't want them in their rooms, they want them out being with people and being active. Their program was more of a social model where they could help to set the table and clear the dishes, so they'd have something to do. The lady who was their main activity person, was out there doing it and apparently, she just seemed to love everybody. They had something going on all the time for them to do and it was very obvious that they were happy. In the assisted living area, they had like a deli case, it was open all the time and the residents could help themselves. They had some delicious-looking salads, sandwiches, yogurt parfaits, and granola bars, and they had three beverages and fountain drinks. So they could help themselves to maybe crackers and muffins. They had a pretty nice array of things and the dining area was quite nice and very inviting, it looked like a restaurant. The courtyard was also lovely. They also make bread there and they sent me home with a loaf of homemade bread and it was delicious. They have a bakery, it was very very good. The Stonecroft menu was sort of what young people eat. So I was looking at memory care but I was very impressed with their assisted living amenities and their exercise room.
M. D. F.
1
|
August 17, 2021
When our loved one was admitted to Stonecroft her most important insulin dose was not given to her for two days, which caused her to have to be sent to the emergency room. Once she passed away, we called to collect her belongings and they set her stuff outside of the back door next to the trash for us to pick up. No sorry for your loss or anything. Her belongings were discarded like the trash.
pleased1
5
|
September 27, 2017
Great facility! The nursing care is awesome & therapy is top notch!
candrew
1
|
September 15, 2017
My grandmother was left in her own urine for 5 hours. staff takes >45mins to answer call lights. Patients die prematurely. DO NOT SEND YOUR FAMILY HERE.
Provider Response
will2017
5
|
March 24, 2017
I cannot begin to express how happy we were with the care Stonecroft provided our dad with in his final days. He was never in any pain, he never felt alone or upset. The staff was so good to him and were always willing to accommodate family. They even brought in an extra mattress for when one of us wanted to stay the night with him and offered us drinks/snacks. Nursing was always good with communication and kept us informed of any changes. They sent a lovely arrangement of flowers to the funeral as well and checked in after he passed away to see how we were doing.
1Watcher
1
|
January 24, 2017
A beautiful facility does not overcome bad management that lies to family members in pursuit of the Almighty Dollar, Get any financial dealings in WRITING, do nothing by phone or a handshake. Changing their guidelines midway through a verbal agreement is not acceptable management behavior. I don't trust anyone once they go back on their word. The nursing staff is good, friendly, and willing to work with and for the patient.. The food quality is questionable according to my mother-in-law. She couldn't eat it. For $800 per day, I expect edible food, wouldn't you?
KathyGR
5
|
January 24, 2017
My mother was here for rehab after a full knee replacement for about two months. We had a bad experience at the last facility she'd been at a few years back so I was pretty apprehensive. Stonecroft is a gorgeous facility and is always extremely clean. It looks more like a hotel. It definitely doesn't look or feel or smell like a nursing home. When we got there from the hospital, her room was ready and had a name tag outside the door. Staff members were very friendly and helped us get settled in. We came in pretty late so the kitchen was closed but they brought us some snacks and fountain drinks. No complaints about admission. Their therapy department is PHENOMENAL. Mom left in better shape than she'd been in in years and with more energy and stamina. Nursing was always enthusiastic and supportive. I remember a few times when we had to wait 15mins for her call light to be andwered but that was maybe 2-3 times in the 2mo she was there. The food was always good and they were always willing to get her something different (she's a picky eater). I cannot think of anywhere better we could've sent her. The staff is incredible and I never once left feeling guilty or worried about mom. We knew she was in good hands. We'd highly recommend stonecroft to others.
Sue E
2
|
January 16, 2017
My Mother-in-law who is 90 years old, has been a patient at Stonecroft now twice in the last year. Once for a broken ankle (Spring 2016), one for a broken hip(January 2017). The facility is a beautiful facility and the food seems to be pretty good but the overall care of the patients is terribly lacking. There seems to be a big disconnect between employees. The therapy department seems to be caring and pretty good, but the overall nursing staff seems to not be staying on top of what the patients need. Don't know if that is because they are understaffed or what. This last time a transport delivered my Mother-in-law to Stonecroft, no one knew she was coming, certainly not the staff close to her room. Her bed was not made up and no staff made any contact with her until my husband showed up. The hospital and Stonecroft assured us that she would be taken care of until we could get there after work. She sat in a wheelchair for over 3 hours with no one even knowing about her or doing anything to get her settled in. By the time family arrived, she was terrified, confused, cold and extremely dis-oriented as to where she was. It was terribly sad and we felt bad about the whole situation because they had said she would be taken care of. It took us another 2 hours after we arrived to get her settled and get her some food because they didn't have her on the dinner list for food. If we hadn't been there I don't know what would have happened. We asked for a shower for her after she had been there for 3 days and it took us another 3 days to finally get her a shower after being told everyday she would be getting one. WE HAD TO INSIST!! She fell in the bathroom and laid there we don't know how long, before someone found her and the family didn't find out about the fall for two days after that!! No Doctor was called to check the new hip to see if it was injured or if there were problems from the fall until we found out about the fall and INSISTED she be checked out. She fell on a Tuesday 7:00am, Dr. didn't check until Thursday after 6pm. Without the family approval, a Dr's. appt at the surgeon was made to check her out after surgery which required she be taken to her Dr's office. When the transport arrived to pick her up, no one on the floor knew about the appointment, we the family had not been notified about the appointment. We still don't know who set up this appointment, everyone is denying any knowledge and yet someone called for a transport to the appointment. The appointment had to be rescheduled because none of the family could rush over and go with her at that time. THANK GOODNESS for us we had hired an independent person to come and watch over our Mother's care or we would be completely in the dark about all these issues. We visit with her EVERYDAY so there is no excuse for Stonecroft not to be in contact with the family on all issues concerning her. I feel very sorry for patients that do not have family that can check on their care. I can't imagine how much they are getting neglected. If the stay at the facility had been great the first time, I would consider these to be isolated incidents but this is exactly the kind of treatment she received that last time she was there so we again hired someone to spend time with her everyday so that we could make sure she was being taken care of. Most families could not afford additional costs. I am told this is the kind of care you get at all Senior Healthcare facility....how sad is that! It is a "pretty" facility and there are some caring people there, but there seems to be a real need for management. I would suggest that all families stay on top of their loved ones care. Even then there will be issues....Unfortunately.
BethB
5
|
October 6, 2016
The staff is extremely friendly and genuinely cares. There always seem to be activities going on, so there's always something to do for fun. The food is excellent. The facility is always impeccably clean with lots of natural lighting. It's a lovely place to be.
Visitor116529650
5
|
March 24, 2016
My husband said that Stonecroft looked more like a hotel than a senior living place. Their common areas seemed a lot more open. The staff was great adn took us around, showed us a couple of rooms, answered all of our questions, and seemed knowledgeable. This place was probably our favorite. We liked the look of it, and the guy said that we could bring in mom’s favorite chair to put in her room. They had a little snack area available in case you missed a meal; you could just go there and get a sandwich or something.
Nad1
4
|
December 26, 2015
We chose Stonecroft Health Campus for my mom. The staff was very nice. We like the rooms, the cafeteria, and the people as well. They were just all very knowledgeable and friendly. The room she has is a good-sized room. I have eaten there, and the food was very good.
What you can do with Caring
Costs for Stonecroft Health Campus in Bloomington, Indiana
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$4,170
Starting Price
Services and Amenities of Stonecroft Health Campus in Bloomington, Indiana
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: Yes
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Garden And Patio
About Stonecroft Health Campus in Bloomington, Indiana
Stonecroft Health Campus is located in Bloomington, Indiana, just minutes from Monroe County Airport. Residents and their loved ones appreciate the kind and caring nursing staff at Stonecroft, and give high marks for the stylish décor and spacious open floor plan. Residents enjoy the many large windows, allowing natural light to fill each room, and give accolades to the excellent food, which is served in an elegant community dining room. Stonecroft receives especially rave reviews for its appetizing snack bar, which boasts sandwiches and other light dishes.
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