My mother has been at Victory Center for 6 months and I can't say enough good things about them. The atmosphere is very welcoming and the staff is caring and compassionate. My mother has lived with me for over 30 years and, as a working professional, I have a great deal of comfort knowing that she is in a safe environment. She likes the residents and the food and tells me that she is very comfortable.
97 West Phillip Road, Vernon Hills, IL 60061
Call
(800) 385-2527
Reviews of Victory Centre of Vernon Hills
Assisted Living Reviews for Victory Centre of Vernon Hills
November 30, 2017
I am a friend or relative of a current/past resident
October 17, 2017
I am a friend or relative of a current/past resident
I've had a very positive experience with Victory. The personnel have been both responsive and eager to meet my aunt's needs. She has had only good experiences with the nursing staff, the admin people, the front desk, the beauty shop, and the cleaning and maintence personnel. She has even started to join in some of the on-site activities, which range from educational type activities to entertainment and social events. She hasn't yet taken any of the many trips that are available, but I'm hopeful that she will.
She likes her studio apartment and, generally speaking, likes the food. Not an easy approval since she was a restaurant owner.
July 29, 2016
I visited this facility
Victory Centre of Vernon Hills doesn't have a meal program. The person who toured us around was OK. The rooms were not as large. It's OK for what they offer, but it wasn't for us.
March 15, 2016
I visited this facility
We visited Victory Centre of Vernon Hills. Everybody was nice and informative. We didn't see a lot of the place because there was a flu going around, so we couldn't really go on the floors, but we saw the downstairs and spent time talking to the representative there. They all seemed very nice. My husband had taken my mother there a half a year or so before, and they saw more this time and liked it a lot. It looked like a clean place located in a nice area. The grounds were nice. We only saw one apartment, which seemed nice but not big. They celebrated mass, took people out, and had little trips to the library or the store. There were healthcare providers who come once a week, a doctor who comes in if anybody needs to see him, and a nurse on 24/7. The staff was very friendly, attentive, and nice.
Provider Response
Thank you for your review. I am glad that you had a pleasant experience at our community. We would like to invite you back to see more of the community now that the flu has passed as well as welcome you to stay for a meal. We would love to become your mother's new home.
March 07, 2016
I am/was a resident of this facility
My mother has lived there about 6 months. While the facility is nice, clean and modern, the management and staff are too often inexperienced, untrained, inconsistent or absent, and the food is generally bad. We are constantly having to double check that she is getting the right meds (often there are mistakes). Some of the activities are organized by the residents, which makes the communication and schedules unreliable. Often she has to follow up to be sure scheduled services, such as laundry/linen changes happen -- staff just don't show up to do what is scheduled. We are in constant communication and giving feedback (both positive and constructive) to staff, and they are pleasant to deal with, but because of all the mistakes and unfulfilled promises, it feels as if family members are managing not only her care, but the staff. Because of all this, she is unhappy there, which sadly also is having a detrimental effect on her health. We don't tell Mom half of what we are having to do or the problems/mistakes we are making up for with our own efforts. I really hope that things improve but I am not optimistic. The sales & marketing staff, of course were great. If only what they told us was true. :(
October 27, 2015
I visited this facility
Everything was good at Victory Centre of Vernon Hills -- the cleanliness, physical appearance, and upkeep -- and the food was fine.
August 08, 2015
I visited this facility
I liked Victory Centre of Vernon Hills. It was not so commercial. They had a very nice courtyard with a gazebo. It was expensive. They had a nursing staff. They had nice flowers, nice bushes, and trees outside.
Provider Response
Thank you for your review! I am happy to hear that you had a positive experience at our community. Please keep in mind that we do have the financial safety net that allows our residents to continue to live with us even after their finances are depleted(for as long as we can safely manage their care needs). We hope to see you again soon!
May 28, 2015
I visited this facility
The people who were employed at Victory Centre of Vernon Hills were cooperative. They provided a fair amount of information. We did get a tour, it was positive, and we liked seeing the facility. We were looking for a place for my parents. My sisters and I were pleasantly surprised with the facility, and everything worked out well. It is like an apartment building with four or five stories, and we were impressed with it. They did mention there were daily activities for the residents.
Provider Response
Thank you for your review. I am happy to hear that you had a positive experience at Victory Centre of Vernon Hills. We welcome your parents back to our community to spend some time in our programs so that they can meet our staff, residents and get a feel of what life is like at Victory Centre of Vernon Hills. Please reach out to Kim at 847-549-6070 and she will be happy to schedule a time for them to visit again.
May 27, 2015
I am a friend or relative of resident
We've just moved our father, who's 99 years old, from senior living to Victory Centre Assisted Living. We've met Kimberly Parker three years ago, when we're moving in our father, and at that time she was a great help and support to us. Thanks to her expertise exceptionally friendly personality, that move went through painlessly.
This time, when our father's three years older, as well as we're, her help was beyond any expectations. Also, the entire staff personnel was very understanding, courteous and helpful. Regarding facilities we shall say that it's very well taken care of with a lot of options being offered at both - senior and assisted living.
We're very thankful to Kim and entire personnel for making our effort much easier.
Anna & Roman
Provider Response
Thank you for your review. I am glad that you have had such a wonderful experiece with Victory Centre of Vernon Hills, both on the senior apartment side and now the assisted living. We are very fortunate to have Kim on our team and hope you find all of our staff just as wonderful. As always, please make sure to reach out to our staff if there is anything else we can do to make your father's life at Victory Centre any better.
April 20, 2015
I visited this facility
I found Victory Centre, and I am now on the waiting list. It’s in the community where I live, and the visit was very satisfactory. The person there was fine, knowledgeable, and answered our questions. The rooms were fine, but I don’t think they have a lot of activities. The community all seemed fine and adequate, and the sanitation was fine too. They have a washer and dryer setup in the living quarters for each unit, and it was very impressive.
February 11, 2015
I am a friend or relative of a resident
We were very impressed with the staff’s professionalism at Victory Centre. They genuinely care, and one of the other things that we found out is if our parents outlive their savings that they are willing to accept Medicaid.
Basically, the biggest is an alcove, and the other one was a studio apartment. The dining room is very nice which is very nice. The food is adequate, and the portions were adequate for seniors. They’ve got five different activities each day, and they go on a bus to the mall, bingo, and all kind of stuff. I have been pleased with everything that I have seen. Security is very good. Every stairway door and every exiting door has an alarm on it or a fence. As soon as that opens, the staff and maintenance are alerted immediately. Everybody is very good and professional.
Provider Response
Thank you so much for taking the time to complete a review. I am glad to hear that you had a good experience at our community. Please let us know if there is anything more that we can do for you.
November 28, 2014
I visited this facility
Victory Center was a nice and clean looking place. It is spacious downstairs with hallways, beautiful couches, and nice music. There were a lot of staff turnovers though, and they don’t have enough staff. They should have more care. They have small rooms -- good for a single person. They have a sitting room and a bathroom. Patients are free to go outside if they want to. They have activities. There’s no privacy for the patients. Medications were not secured.
Provider Response
Thank you for taking the time to review our community. It is through reviews and feedback that we can improve our community. I would like to invite you meet with Kim Parker, our Lifestyle Specialist and/or Michelle Brody our Executive Director to discuss some of your concerns and for them to expalin our medication policy in more detail and how the medications are secured in each of our resident's apartment. Michelle and Kim can be reached at 847-549-6070. Thank you again!
June 30, 2014
I visited this facility
Victory Center was very nice. It was a large and very attractive community. The food was very good. They allow dogs. It is very nice living for someone who just wants to move into a facility where they don't have to cook, clean, etc., and also it has a nice social life. They have all kinds of programs for people so that they never get bored.
June 25, 2013
I visited this facility
Victory Center of Vernon Hills is a fabulous place. We can't wait till my aunt gets in there. I would give it 10 stars all across the board. The staff are kind. You can tell that they care about the seniors. They were very helpful in showing us all the amenities and answering all our questions. The apartments are very small, but they are brand new. The facility is just a year old. We liked that when somebody moves in to one of the apartments, they give new carpeting and they repaint the walls. They have very nice common areas, so there are other places for her to be other than just in her apartment. She is in a senior apartment, so they don't provide food. She has to get her own food and do her own cooking. I like that the people there are going to keep an eye out for her and take care of her if she needs it. They are very knowledgeable. There are activities and it has a nice location. It is near a public swimming pool, a library, and restaurants that she can walk too. My aunt really likes the place and she is just waiting until an apartment becomes available.
May 14, 2013
I visited this facility
Victory Centre of Vernon Hills was new and the staff were wonderful. It was more of an assisted living type. The best part of this facility was the supportive living they had. I also liked the idea that the residents could order up from a menu and there were waiters. However, the location was a little far from our house.
April 18, 2013
I visited this facility
I toured Victory Centre of Vernon Hills and talked to the admissions counselor. It was such a lovely and nice place to live in. The rooms were good enough for one person to fit in. But if I did not get any assistance, I could not get inside because of the price.
July 01, 2012
I am a friend or relative of a resident
We searched for a place for a friend and we chose Victory Center. The place was really great! This is a new facility and they opened just this year. And the facility was actually in a good place because its near to her son. And aside from that, the facility accepts Medicaid. It's a very big plus that they are accepting Medicaid. Overall the place is a very recommendable.
Independent Living Reviews for Victory Centre of Vernon Hills
August 08, 2016
I am a friend or relative of resident
Our family member has been there nearly a year. It is a nice looking, modern facility and the people who show you around and talk with you before moving are super nice and make wonderful promises. What they promised is mostly untrue. Some of the staff are very dedicated and helpful. But overall she is unhappy with the food and the level of care. Too many mistakes with medications, not enough staff, food running out or just awfully overcooked, residents heard yelling for help from their rooms and no one coming, electricity problems, money stolen from the room when she was out, and more. They appear to have poor systems or procedures for tracking medical records, requests, meds. Their staffing levels are low so residents often have to wait a long time for help. They do not have any way to prioritize or triage needs that come up. It is overall poorly managed. I would not recommend to anyone.
January 09, 2015
I visited this facility
I like the place; it’s lovely. I live near it. They’re very nice. My friend was there. She really likes it, and she’s a very particular person.
Questions about Victory Centre of Vernon Hills
What transportation services does Victory Centre of Vernon Hills offer to assisted living residents?
Our concierge services can provide a variety of transportation options for residents.
What makes the chef or dining program at Victory Centre of Vernon Hills exceptional? What kind of menu can assisted living residents expect?
Pathway offers a restaurant-quality dining experience, featuring fresh ingredients (often from our own garden), an inviting atmosphere and superior service. You’ll always enjoy a good meal surrounded by friends and thoughtful conversation.
What safety features or security measures does Victory Centre of Vernon Hills offer to assisted living residents?
The safety and security of each resident is our top priority. Team members are available 24-hours a day. Residents are equipped with alert pendants and call-lights in their apartments.
If Victory Centre of Vernon Hills accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We are a pet-friendly community.
Costs for Victory Centre of Vernon Hills
Services and Amenities of Victory Centre of Vernon Hills
Costs
- All Inclusive Rent
- Fee Structure Extra: We Offer A Month To Month Rental
- Assisted Living Starting At: $4500/month
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Dining Extra: Meals Can Be Delivered To A Resident's Apartment If The Resident Is Ill Or Unable To Attend A Meal.
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Party Space
- General Store
- Tv Room
- Garden And Patio
- Resident Parking
- Spa
- Features Extra: Library, Fitness Room/Gym, Emergency Call System
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Wifi
- Technology Extra: Apartments Come Cable & Telephone Ready Should The Resident Choose To Purchase Those Services From An Outside Vendor.
Health services
- Skilled Nursing
- Hospice Care
- Medication Management
- Physical Therapy
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Tai Chi
- Fitness Room
- Yoga
- Gardening
- Cooking
- Arts And Crafts
- Activities Extra: Our Award Winning Viva! Life Enrichment Program Earns Praises From Residents, Staff, And The Senior Housing Industry For Its Inovative, Resident Centered Approach To Caring. Viva! Offers Something For Everyone!
Financial guidance
- Va Benefits Consultation
- Financing Advice
- Financial Aid
Guest services
- Guest Parking
- Guests At Mealtime
General
- Staff Patient Ratio: Our Care Staff To Resident Ratio Exceeds State Regulations
- Minimum Age: 65
- Pets: Small Pets Allowed
Range of services
- Physical Therapy
About Victory Centre of Vernon Hills
Pathway to Living's longstanding mission is to transform the way society thinks about aging and senior living. Our Victory Centre of Vernon Hills community is an extension of that promise. We are steadfast in our commitment to cultivate a genuine home for you or your loved one. Above all else, this is your life and we hope you'll let us join you on your path.
Live Well, Age Well, Be Well
Serving adults in the Vernon Hills and surrounding areas, our community is an extension of Pathway to Living, a program and a promise to celebrate life by fostering a stimulating, comfortable and openhearted environment.
The lifestyle at Victory Centre of Vernon Hills supports residents in the next phase of life. People are choosing Victory Centre of Vernon Hills as home because they would like to have someone walk with them on their path, not stand in the way. Life enrichment is our priority. Through Pathway to Living's award-winning VIVA! philosophy, residents are growing - physically, mentally and spiritually.
At Victory Centre of Vernon Hills, we offer Pathway to Living's signature, award-winning VIVA! lifestyle - an approach that offers an entirely new way of aging healthfully and happily, encouraging and inviting residents to live each day with purpose, fulfillment, and meaning. VIVA offers a combination of programs, including a number of proven Pathway to Living's signature programs that have been perfected over time, as well as customized programs developed specifically for individual residents.
Signature programs include:
ArtPath:
Inspire the artist within! We offer regular and ongoing instruction in various art mediums for both beginning and experienced artists.
Lifelong Learning:
Every month, our residents engage in programs from college level courses on various topics to adult educational series on photography, literature and other resident interests.
Victory Gardens:
Residents have the opportunity to maintain their own vegetable garden and curate seasonal ingredients. It's not uncommon for a summer dish to be topped with our own homegrown vegetables.
Viva! World Tour:
Viva! World Tour invites residents to see the world, experience exotic cultures and practice foreign languages, all without ever leaving home. Viva! World Tour expands the mind while satisfying the travel bug.
Good Vibrations:
During Pathway's Drumming and Vibrations circles, residents tap into their creative spirit. Using a variety of rhythmic instruments, residents exercise self-expression and socialization with friends. Plus, it's an effective full-body workout!
See Spot Retire:
Adopt, don't shop! At Pathway, we're committed to rescuing dogs who need a loving and forever home. Every Pathway community you visit will have a four-legged resident!
Wellness Care You Can Trust!
- Routine health and wellness programs, including weight monitoring, blood pressure checks, nurse consultations and coordination of licensed medical services
- Medication management and review of possible drug interactions by a pharmacist
- Assistance with activities of daily living (ADLs)
- Routine follow-up coordination with physicians and ancillary medical service providers such as therapy, home health and hospice
- Resident and family education and support
- Disease prevention counseling and education on self-care
- VIVA! Legacy, an award-winning program honoring residents' living and end-of-life wishes to create a personalized lifestyle
- 24 hour care staff
You simply have to visit and meet some of our residents to learn for yourself what makes living at Victory Centre of Vernon Hills so special.
What Makes Us Special
At Pathway Senior Living, we think about aging differently. We value elderhood as a viable and productive period of human life. We focus on providing WELL care, not sick care. We take a holistic and proactive approach to enhancing our residents' lives. Our approach is so unique and so deeply engrained in our culture that we even have aour own name for it - we call it "VIVA!" VIVA! is an enthusiastic celebration of life! It is far-reaching and all-encompassing. VIVA! sets the tone for the personalized way we care for our residents...our individualized approach to supporting their overall well being. VIVA! offers a whole new way of living life to the fullest!
Map of Victory Centre of Vernon Hills
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