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Porter Place

17833 Harlem Avenue, Tinley Park, IL 60477

(800) 558-0653

Verified Partner

4.27

(22 reviews)

Offers Memory Care
Top rated on Caring.com

2018

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Reviews of Porter Place in Tinley Park, Illinois

4.27

(22 reviews)

  • Facility

    4.2

  • Staff

    4.3

  • Food

    4.0

  • Activities

    4.0

  • Value

    3.7

Top rated on Caring.com

2018

D.C.

5

March 14, 2024

I visited this facility

I visited Porter Place. I love the welcome. I love the check-in system, the programs, the love of the residents for the facility, and the warmth of the staff. They have individual and group activities. They play bingo. They have arts and crafts.

Provider Response

Thank you so much for taking the time to share your experience at Porter Place. We're thrilled to hear that you felt welcomed and appreciated the warmth of our community. Our check-in system and diverse programs are designed to ensure every resident feels valued and engaged. From individual pursuits to group activities like bingo and arts and crafts, we strive to create an environment where everyone can thrive. We look forward to welcoming you back soon!

Reviewer010324A

3

January 8, 2024

I visited this facility

I thought Porter Place was slightly run down. I do not like living areas that have no windows, and it was very nursing home/hospital-like to me. The people there were lovely, but I'm not sure how I feel about it. Kelly gave me a tour of the place, and she was fine. For one, they need to improve their entry. It was kind of shabby and rundown.

Maggie V

5

September 12, 2023

I am a friend or relative of a current/past resident

I cannot say enough about how wonderful and kind the staff is at Porter Place. It was a difficult decision and full of emotions for all of us when it came time to make the decision to move mom from her home. Porter Place made the entire process nearly stress-free. The community is beautiful and very clean. Her room is spacious and kept clean. She may have an item of clothing missing on occasion, but usually found. Mom is very happy and well taken care of. She enjoys the activities and being outside in their courtyard, and loves the food! She has made so many friends, too. It's amazing to see what she has evolved to in just a couple of months because when she was at home with us caring for her, she really didn't do much but stare at the tv or out the window, or maybe rearrange the house a bit. Nursing keeps us up to date on her and management has an open-door policy and always have time to speak with us. She recently finished therapy there too, which helped her walking much better than she had before. Great Community!

Provider Response

We are truly touched by your heartfelt and kind words about your experience at Porter Place. Thank you for taking the time to share your thoughts and for entrusting us with the care of your mother. It's heartening to hear that we were able to alleviate some of the stress during what is undoubtedly a challenging time for families. We understand how difficult the decision to move a loved one from their home can be, and we strive to provide the support and environment that allows them to thrive. I look forward to sharing your review with our team.

Joyce

5

May 30, 2023

I visited this facility

I think I just found Porter Place for my sister. It seemed like a very friendly and homey place to be. They cared very much about their residents. The rooms looked very neat, spacious, and very clean. They had nice views out the window and seemed very much like home. The dining room looked very nice, very bright, and spacious. The whole facility was beautiful, very clean, and just nice.

Provider Response

Joyce, thank you for your 5-star review. We are honored that you chose Porter Place for your sister. Our mission is to protect, engage and love our residents living with memory loss and their family members become an integral part of our community. Welcome to the Porter Place family!

Evelyn

5

September 8, 2022

I visited this facility

I visited Porter Place, and I liked it. They had a yard and a small exercise room with three or four machines in there. You have the option to take a private room or a semi-private. They call that the Jack and Jill, where you share the bathroom but you have your own room.

Terri H-T

1

July 3, 2022

I am a friend or relative of a current/past resident

I am a family member of a current resident of this facility. I live in another state and when I call...all I get are excuses for not being able to speck with my father. It is usually that some other resident is on the only phone that the residents use or the nurse on duty for this floor is on lunch/dinner and will call me back at a specific time...which does not happen. I call back after the time that I was advised that a return call would be received and I still given excuses. This facility desperately needs more staff on the floor to attend to the residents needs and to complete promised actions.

Provider Response

Thank you for your comments. To safeguard our residents’ well-being, we are required to comply with directives from legal representatives as well as the residents wishes. We would suggest your father’s guardian to discuss your concerns about telephone access. Thank you again.

korourke317

5

June 22, 2022

I am a friend or relative of a current/past resident

My mom has been a resident for a little over a year and we are very happy with the care she receives at Porter Place. The staff is kind and attentive to her. We transferred her from another community because she was not being attended to and they couldn't "handle her" . Since she's at Porter Place, I get regular communication, I am not getting calls about her "behavior" and they don't send her to the hospital for every little behavior she has. In fact, she has had less "behavior's" since she has been at Porter Place because they have a different, kinder/gentler approach. Their activity program is phenomenal (she loves the chickens and going on field trips) and and the community itself is very home-like, comfortable, and CLEAN! She enjoys the meals and has even gained a couple of pounds and hasn't been sent out for any dehydration or UTI's since she's been at Porter Place. Although her memory is worsening, I'm grateful she's being taken care of and the staff at Porter Place truly care about her, and most of all, she's happy and active!

Tiffany

4

June 25, 2021

I visited this facility

Porter Place was a very nice community. The residents looked happy. It was very clean, and there's no odor. The staff was very engaging and very attentive. I saw the residents interacting with each other. They have the standard activities. They take them on trips, but I think what stood out about this particular location is they really try and identify what makes their resident feel purposeful. For example, if the person is into gardening, then they will create a responsibility for that particular resident that's into gardening. They can do that as their job. They're not getting paid, but it's the self-satisfaction of this is what I like to do. They have chickens there. If you're into farming, you're feeding the chickens. They offered the resident responsibility if they choose and need that. I really like that about them. The staged living quarters were nice. They had no frills or anything. They were clean, and there's no odor. They offered a shared room or a Jack-and-Jill individual room where you share a bathroom type setup or an actual private room. The rooms were small, but decent. I don't have anything negative to say about it.

Christina K.

5

August 17, 2019

I am a friend or relative of a current/past resident

Staff treats residents with respect. Porter Place is a safe, active and friendly environment.

jryanest

5

July 15, 2019

I am a friend or relative of a current/past resident

After touring many places we are so glad we chose Porter Place, attentive staff, clean and lots of activities.

seniorlady

2

July 3, 2019

I am a friend or relative of a current/past resident

Not a good place,it has potential but it's not ran properly,The caregivers lack so much,there on there phones or sleeping or talking to each other instead of communicating or paying attention to residents,Notice it Everytime I take my friend to visit,Report them for what you see,stand up for the residents

Christine

4

March 21, 2019

I visited this facility

Porter Place is all memory care and laid out very nicely. The rooms are very nice with several different layouts available, and the security is very good. They're able to keep an eye on all of the people. The staff who gave me the tour was very nice and did a good job. She was very accommodating, and gave me information about what I needed to do. The only drawback was it didn't seem that the staff was interacting that much with the residents. They seem like they were just standing in the corner and watching which made me feel uncomfortable. They have a hair salon, and they have several different areas for people to relax and do activities. They didn't have to be in one place at one time if they don't feel like doing activities.

Bill301

4

August 22, 2017

I visited this facility

I visited this facility looking for a placement for my wife as I was interested in a memory care facility. This facility is very new, not quite a year old. It is very clean and well maintained and supports memory care only. The facility is divided into two almost matching sides of the building in a design that makes it easy for the residents to return to their rooms. One feature they have that others do not is motion sensors in the residents’ rooms that can trigger alarms should someone need assistance. Most places rely on regular room checks by staff. The facility seems to be well organized, however, only about 25 % of the rooms are currently occupied. My concern here was that this meant they would be adding staff as the population increases and adding more activities and procedures changes. While such changes during a growth spurt are great it might be unsettling for current residents (with concern for how my wife would react) as they try to adjust to daily care. This facility seems to have excellent potential and current staff to help it grow.

robert-h-627252

3

May 23, 2017

I am a friend or relative of a current/past resident

Staff is always friendly and helpful.

bob767386

5

May 19, 2017

I am a friend or relative of a current/past resident

Good care. Good food. Nice room.

steve667087

5

May 18, 2017

I am a friend or relative of a current/past resident

The service provided at Porter Place are excellent. The staff is very caring and attentive to all resident's needs. They go above and beyond to make sure all residents are happy and cared for. It's one big happy family. P.S. They have the Best Cookies.

Jean g.

5

May 10, 2017

I am a friend or relative of a current/past resident

My aunt, Helen, has received the best care that is possible. The entire staff is wonderful, very caring, compassionate, and have the patience of saints. Our family cannot be any more pleased with our choice of residence for our aunt. She loves it and all her aides and nurses.

Sue M.238743

5

May 3, 2017

I am a friend or relative of a current/past resident

Porter Place gets 5 stars! Exceptional service. Staff is wonderful. My father is doing great here. Cannot praise the staff enough. They truly care about their residents!

Cassie688131

5

April 29, 2017

I am a friend or relative of a current/past resident

From the moment I walked in, everyone you meet is kind, patient, and caring! You are surrounded by smiling faces. The facility is clean and calming. The staff is attentive and works at the resident's pace, not rushing or impatient! Wonderful place!

April728646

5

April 18, 2017

I am a friend or relative of a current/past resident

I thank God every day that we found Porter Place! The care my father receives is exceptional! The staff I cannot say enough great things about. From the nurses, cooks, maintenance to the office staff feels like family.

gabbyl

3

March 11, 2017

I am a friend or relative of a current/past resident

I like the facility and some of the RN's are great, 1 not so much. The facility in Tinley Park, Il lacks enough staff, and the director doesn't seem to understand the demented mind, everything seems to be 'by the book' without looking into why a resident does what they do. Also, management doesn't 'manage' the aides, they pretty much do as they please. If they had adequate staffing, and some management changes were made, the Tinley Porter Place facility could be a great place to send a loved one.

Provider Response

Dear Gabbyl: Thank you for taking the time to provide a review of Porter Place. Your feedback helps us improve the quality and service we provide to our residents and family members. I am sorry your experience was not a positive one. We are constantly striving to improve the knowledge and skills of our caregivers and management team. Our entire team recently completed an advanced 4 hour training in Alzheimer's and dementia care (in addition to our ongoing monthly training program). I would appreciate an opportunity to discuss the concerns expressed in your review. Please give me a call at your convenience.

Claudette242076

5

November 2, 2016

I am a friend or relative of a current/past resident

Everybody at Porter Place seems to be nice and attentive. The facility is nice, and the room is large enough. Some of the rooms are furnished, but mom has her own furniture. What I don't like about it is that you don't have access and you have to wait to get in and out, so there's always somebody at the front desk so you can get buzzed in, and when it's time for you to leave, you have to find somebody especially if you wait after 8:00 because nobody's at the front desk after 8:00.

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Costs for Porter Place in Tinley Park, Illinois

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$5,300

Starting Price

Services and Amenities of Porter Place in Tinley Park, Illinois

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

General

  • Resident Capacity: 82
  • Pets Allowed: Small pets allowed

Licenses

  • Licenses: 5105488
  • State Licenses: 5105488

About Porter Place in Tinley Park, Illinois

Porter Place is a brand new 66-suite Anthem Memory Care community, and is open with immediate availability. We are located in the charming suburb of Tinley Park, Illinois.

Surrounded by picturesque parks and a large forest preserve, Porter Place is located close to a beautiful residential neighborhood, enhancing the homelike environment that is such an important part of the Anthem Memory Care philosophy. The property has been designed from the ground up specifically to optimize the experience of those individuals with Alzheimer’s and other forms of dementia. Executive director, Carolyn Croswell, was hand selected for her breadth of experience in memory care and her passion to serve. Carolyn has put together a talented team of energetic, skilled and dedicated individuals who are ready and eager to provide the highest level of care for your loved one.

Amenities

As an Anthem Memory Care community, we provide a comprehensive set of amenities in areas of wellness, health and safety. They are designed to work together holistically to provide for your loved one’s every need.

Wellness

  • Therapeutic Activities for Each Ability Level
  • Common Areas, Designed to Allow Safe Freedom of Movement
  • Personal Grooming Services
  • Clinical Services
  • Technology-Based Tools and Programs
  • Social Activities Geared to Each Individual

Health

  • Medical Management
  • Specialized Menus and Nutrition
  • Individual Service Plans

Safety

  • State-of-the-Art Reporting System
  • Fire Safety Program
  • Highly-Trained Staff
  • Secure Community Environment
  • State-of-the-Art Monitoring System

Our Mission

We are committed to creating a safe, active, and friendly environment, to fulfilling our residents’ desire for understanding and significance, to pursuing personal and professional growth, and to providing peace of mind in everything we do. Our mission is all about optimizing the potential for cognitively impaired individuals to find comfort, joy and a connection with the world around them. We do this by:

  • Protecting them without inhibiting them, while preserving their inner spark
  • Engaging with them in positive ways that help re-connect them to others and themselves
  • Providing a loving, compassionate environment that supports the growth and wellbeing of every individual who works, visits and lives within our communities

Thank you for your interest at Porter Place. Please give us a call to schedule a free tour.

Map of Porter Place

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