Villa at South Holland

Offers Nursing Homes

13 Reviews
16300 Wausau Avenue, South Holland, IL 60473
Call (844) 334-3818
Villa at South Holland (844) 334-3818

Reviews of Villa at South Holland

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Nursing Home Reviews for Villa at South Holland

September 21, 2015

By Godhelp

I am a friend or relative of resident

Over the last several of visiting a family member at the Villa at South Holland, I am no longer going to keep silent about the lack of patient care at this facility because of the fear of retaliation. I leave the Villa at South Holland on a daily basis ‘shaking my head’ in disgust. The lack of care for their patients brings tears to my eyes for this the patients aren’t unable to care for one reason or another. It breaks my heart to see how helpless they are and how uncomfortable some of them are. During my visit, I have observed some things that I feel are unlawful. I am sure after reading them you will feel the same way. Please read some of my observation to get an idea of empathy and sympathy for their patients. I hope someone reading this can ‘HELP ME’ get the right attention/media coverage to stop prevent this from happening at this facility and across others as well. Observations: - Profane stench through-out the facility - Patients are sitting in his/her feces for long periods of time - Littered mattresses that are placed on the floor next to the patients to break their fall rather than having beds with bedrails to prevent falls - Patients have bed sores/wounds that aren’t being attended to causing very foul odor and discomfort - Patients being left unattended and sitting on the toilet for long periods of time without supervision - Patients aren’t being bathe on a regular basis - LACK of communication between the RN’s, CNA’s, and other staff when it comes to patient - A family member witness the fall of one of the patients - Staff not following the proper diet guidelines when it come to the patient care - The overall rating I would give this - Staff under paid for the services care provided - LACK of quality care from certain staff members - VERY ‘HIGH’ turnover rate with staff - VERY short staffed resulting in lack of care for each patient - Broken equipment that is being used such as the “HELP BUTTON” which limits notification to the nursing station when help is needed by patients - The temperament of some of the staff is just OKAY…BUT can be improved by implement, better processes, procedures, and employee code of conduct In my humble opinion, there should be a full investigation of this facility and staff due to the lack of quality care for patients and all of the preliminary observations mentioned above. And for other reasons that are listed below: Assessing the accuracy of the internal controls or business systems and operations. Testing the internal controls to ensure proper operation. Lack of communication finical disclosures between the social worker and the hospital staff An audit should be conducted of the staffing credentials to make him or she has the proper Note: There is video footage and recording of some of the certain incidents to support the above.

December 13, 2014

By cmama

I am a friend or relative of resident

Do not let the pretty first floor fool you! The stench of urine hit us as soon as we stepped into the elevator to go up to the second floor only to realize the smell was worse when the doors opened. The residents were just bunched in the middle of the room, and the hallways were littered with mattresses, carts and all types of other equipment, but we couldnt find the basics like gloves in the patients room. I am truly disappointed in this facility. I have had family members stay here years ago and it never looked or smelled like this! What a shame.

October 29, 2014

By chiefcook

I am a friend or relative of resident

My mother was a resident here for almost 2 years. Less than 6 months after she became a resident, the facility changed hands and became "The Villa". It has gone downhill in many ways since then. It's understaffed, especially on the weekends. We found the aides on the 3rd floor chatting away at the desk while residents sat clumped together asking for water that never came. They ignored the overwhelming smell of poop while my mom sat in her own feces asking for help. Mom suffered from at least 4 UTI's in the time she was there and each one helped to deteriorate her brain a little further. They said that mom "slipped" out of her wheelchair but assured is she was fine, only to discover 2 days later (after she kept crying out in pain several times) that she had broken her hip. The last and final act of negligence and stupidity came on the day she died when a very ignorant aide tried to feed my unconscious mother pudding. They didn't tell me that when they called, but instead said that they needed to suction her throat due to mucous build up. We found out about the pudding because someone let it slip and my brother saw pudding coating her mouth...she wasn't even able to swallow and was on morphine at the time this ignoramus thought it was okay to try to feed her. The only reason I'm giving 2 stars is because of a precious few who are there for the right reason and who actually care.

July 30, 2012

By kima1212

I am a friend or relative of a resident

This facility was not the best out there, because I have seen better. There were some truly nice staff members that I can relate to, and talk with about my grandmother's needs. They did make sure that she was well taken care of. When it came to the dietary department, they did not pay too much attention to the food that my grandmother was not allowed to have. She was given the wrong food on numerous occasions which resulted in complaints. The front desk staff was very nice and respectful. They made sure that my grandmother was happy and comfortable, especially when I came to visit. I do think that there is a little bit of room for improvement, which is why I gave the facility only 3 stars. Overall, my grandmother survived the short stay until she was brought back home with us. I guess you really can't be 100% satisfied with every facility.

November 14, 2009

By daughter56

Excellent Facility For Nursing Care

My 92 year old mother has been a resident of this facility for the past three and a half years. I have been very satisfied with the care that Mom has received - the staff has been extremely caring and compassionate, attending to Mom's every need. I have always been notified whenever there was a problem and any questions I have had have always been answered. I could not have made a better choice of a nursing facility. Mom will be leaving the facility this coming Monday to live at home where my husband and I will care for her, as finances do not allow us to have her stay there any longer. But I would seriously recommend this facility to anyone looking for the best quality care for their loved one.
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Villa at South Holland is a senior living provider in South Holland, Illinois that offers residents Nursing Homes. Contact Villa at South Holland for more details on services and rates.


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