Grand View Alzheimer's Special Care Center

Peace Be Still

It is not an easy decision to place a loved one in nursing care and when the time comes you can ease your mind knowing you have found the best care. Grand View gave our family peace of mind especially during COVID-19 that our dad was being taken care of. I as the designated POA felt the heavier burden emotionally but the staff gave me and our family the confidence in knowing that he was doing fine. This was evident in his weight gain that was needed and his overall appearance.

James

The entire staff is friendly and attentive to the needs of the family coming in. They went above and beyond expectation. Especially Julie, the director of the facility. She worked with me over a weekend through late on a Sunday evening to enroll my wife as I had an urgent need they were able to assist with.

Sally

Grand View Alzheimer's Special Care Center has been truly a blessing to find for our dad! The staff are the most caring and professional group of people I have ever met. We were in need of care for our dad and within 24 hours of notifying them they responded/met with us and coordinated everything needed to get my dad care ASAP. They went above and beyond in making it all happen quickly! We feel our dad is safe and very well cared for. In great hands!! Grand view provides fun activities for our dad (prom, arts and crafts, helping with baking cookies, pizza parties) and a host of other activities. They provide prompt updates and communications with our family. Great Place for dad!!

Chere

Grand View Alzheimer's Special Care Center did not have the level of care that my dad needed, which is skilled nursing. They had a nurse available, but only one nurse for the whole facility; that was a concern. It's a beautiful facility. It looked like the residents were well taken care of and enjoying themselves in the activity room. The rooms were beautiful and the director was very enthusiastic about the facility. It just that the level of care wasn't there that my dad needed. He has to be straight cath'd from time to time, and they don't do that. They were doing crafts and some games at the tables in their activity room or dining room. That's what we saw when we were there. We were there in the afternoon and some of them were having snacks, and it was very nice. The room was just beautiful and carpeted. The bathroom was so nice with the shower just level with the floor. You could bring your own furniture if you wanted to. They supply a bed and a nightstand, but it was not like a hospital bed. It was a very nice bed, but low to the floor for safety; you could bring your own if you wanted to. My dad really needed the hospital bed, so that was another factor because we were too afraid he would just fall out. The hallways were decorated so nicely with beautiful framed pictures, and they had curio cabinets. They told us this was for the residents to kind of remember things from their era. It was very, very nicely done. We only met the director and briefly a nurse. The director called me back later just to check on my dad, which was very kind. It was beautiful and very clean.

Julie

I went to Grand View Alzheimer's Special Care Center. I pretty much just met with one person, and then she answered a lot of questions and told me a lot about the facility. They had an online little video I could watch that kind of showed what the space looked like, and then I just got to peak through a window and look at the room from the outside. It was like a companion room where they had two different beds and a shared bathroom. It was a fairly small space for the bed and the closet. It had some good setup there, and it was fairly open, and very simple. The staff was very pleasant. She asked a lot of questions about my mom and didn't just tell me about the place. It was a good conversation about what they had. I like their arrangement. They're higher priced than the other ones, which could be the deciding point, and being able to actually go in once things kind of open up a little bit makes a difference there in my final decision. From what I could see, the facility was very nice.

noouy

This place is beautiful. I will definitely be moving my mom into this place after she completes her rehabilitation at another place. I love it. The staff are friendly and the food was delicious. When I went to visit it was only a pop in, not scheduled at all. This was all before Covid of course.

Christine

My mom was a resident of Grand View Alzheimers Special Care Center , Peoria Illinois, for 6 years. My husband and I live overseas. Knowing my dear mom was in such excellent care helped a lot. I would recommend Grand View, Peoria Illinois, without hesitation. The staff are so kind. Their job is not easy. They understood my moms situation and they understood how very difficult this illness is for the family. Over 6 years we got to know everyone and all I can say is, if this illness had to happen to our family, then I am glad for Grand View Special Care, peoria, Illinois.

Dave R.

Grand View is THE BEST choice for care in Peoria. The building is beautiful, and food excellent but the management and staff sets them apart from others. They did a great job with finding the unique way to provide the care that was needed. She was very challenging with some behaviors but the management figured out quickly how to approach her without upsetting her. It was such a relief. I can't say enough good things about them. They also do so many activities. I would tell anyone looking to go visit them and see for yourself - then you will know too. Thank you Grand View!

You're Angels!

I went in with a balloon for another resident's birthday and her daughter was playing the piano beautifully. That party was fun and then my mom and I had such a lovely time alone together in one of the great areas that you provide for us to sneak off. I thanked her for being such a wonderful mom and she said thank you for being such a wonderful daughter. I was so moved by her comment and was on the verge of tears and then…The bowling started! Actual bowling. The entire place was filled with such joy and laughter from one and all and it was all due to the energy of your staff. Your staff is brilliant! Absolutely brilliant! Bringing everyone into the games and so considerate of each individual. That staff brought everyone joy and happiness. If these women on your staff aren't blessed with a special gift of giving love, then I don't know who really is. I am so lucky that my mom is in your care!

Thanksgiving

I first want to say what a delicious meal they did for Thanksgiving! The food was great and I couldn't have had better company. Being able to share a holiday meal with my mom, dad, and sisters was priceless and Grand View afforded us a moment to just be together. Second, they have shown support, kindness, patience, insight, smiles, and hugs as we maneuver through territory that is new and unfamiliar. It has been a struggle as we have tried to care for Mom while giving her respect and dignity and keep her safe. The hardest part was realizing we couldn't do it alone and trying to find people who could help us in a manner that is compassionate, respectful, and with dignity. We found it in Grand View! As we learn to help my mom, we appreciated their guidance and expertise.

Mom'sValentine

Without even touching on the lack of professionalism, cleanliness, edible food, power-hungry behaviors, etc., for our family, the key thing was LOVE which Grand view extends very little of to its patients. Much front but little substance here. Consider other options in close by cities before putting your parent here. We're now paying less to have our mother in a clean, beautiful facility where staff respects and loves her.

Anne

The location of Grand View Alzheimer's Special Care Center was good, but we had issues with them. We tried them out three times. The last time my mother came home with bruises and pinch marks, and there was no documentation of the incident happening, so I'm not happy with them. She stayed there for eight days. The place itself was nice, most of the time it was clean and very well-decorated, but occasionally there was a smell of urine. Some of the staff was very good, but the nursing staff was very bad. I only saw a couple of meals offered, and they looked fine. They offered some arts and crafts, some singing, and some daily exercises (like chair exercises).

Christine C

My mother came to Grand View in April 2013. In the time that she's been there I know she has enjoy the activities and has made friends. The food is excellent and laundry service is outstanding. Grand View is always spotlessly clean. The nursing staff and care givers do a marvellous job. In short, my husband and I feel so lucky that we have found a wonderful home for my mother. She needed 24-hour care and she is getting all the love and support we could ever hope for. I have learned that this is also a journey for the family members. Grand View offers a wonderful support system for us, too. Thank you Grand View for your care of my beloved mom.

Rhonda32

We put my mom at Grand View. It’s a very good place. I am very happy with them, so far. The care and food that she is receiving is very good. I would highly rate this place.

Nancy124806050

We were blessed to find Grand View. The facility is amazing and we were so lucky. We appreciate all the help with my husband. I'm spreading this Grand View treatment with everyone.

Reviewer124684750

They saw the best in my dad. They gave off themselves unselfishly.

GVnotSAFE

If you hope to have any assistance for your loved one, then this is not a facility for you. If your loved one needs to have medications or any level of nursing care, the nurses in this place CONTINUOUSLY use NO critical thinking about possible medication complications or basic medical problems. Nor do the nurses consider what is best for the actual patient when administering medications, but what is convenient for their institution. The nurses simply do not think, making them very DANGEROUS to the patients. If your loved one needs help with a shower, you better hope they qualify for hospice care because it is not until then that hygiene is attended to on a regular basis (which then is only twice a week.) If your loved one has memory issues that hinders their ability to remember to eat and drink (common with dementia), plan to have a family member present throughout the day to remind your loved one to eat and drink. If you want your loved one to have actual bedding or clean clothes, be prepared to do it yourself. If you hope to be notified that your loved one has taken a hard fall, you will not be called. In our case, our loved one fell BECAUSE the nurses continued giving them medication that was causing them to be unsteady. Even with family asking for an evaluation of the new unsteadiness caused by increased medication. Honestly, I could go on about the incompetent and negligent manner in which this place operates. Be aware it is not accredited and for good reason. This place might look nice, but it is not. Some of the staff might work hard, but most do not. One aid might be working for every three standing around eating and talking. Biggest mistake was to allow our loved one to call GrandView in Peoria, IL, their home. Do not believe the lies the administration will tell to get your money. Sadly, this place is a nightmare. We are glad we had our loved one removed months ago and are now experiencing what competent and compassionate care looks like.

Resident1

General care is good. Staff is friendly. The aides do not help him shave they just tell him to. Permit him to sleep in his daytime clothes (may be easier than his refusal to change clothes). They need to acquire exercise equipment for higher functioning patrons. Posted menus are frequently not what is served. Need more fresh fruits and fewer carbs.

Gordon3

Services received were very good but do not like the fact that rails cannot be put on bed to prevent falls. That was how we lost him!

Ron41

Grand View Alzheimer’s is very clean, there is a highly skilled staff, and they take very, very good care of your loved ones. Any little problems, they call. Dad’s room is fantastic; he is in a private room, and they clean it everyday. It’s nice, bright, and very clean. The dining room is clean, and they’ve got a good selection. They’ve got like two or three odd place. The food is very good. They have a chef on board. The security of the place is very strict. They’ve got access codes to get in and out, and it’s very difficult for anybody just to walk in or get out of the place.