Holy Family Villa

My mom was in Holy Family Villa. She got very good care. The staff was attentive to her needs. The place was clean. You hear some things about nursing homes where they're not very sanitary or kept up, but this was a very, very clean facility. The people seemed to be caring for their residents. No complaints at all. They were very professional. No type of negative attitude in dealing with them and in speaking with family members. They have a chapel, and they have a couple of areas where the residents can come out of their respective rooms and watch TV. I was satisfied with their services.

Have had my mother there for over 1 1/2 years. Place is immaculate. Staff are professional--courteous--outgoing--caring--at all levels. Very communicative of any issues, such as changes in eating patterns, overall health changes, general facility matters including a phone call I remember receiving re "potential" of scabies which was later proven to be unfounded and never occurred. No safer or better place to put loved ones should such become necessary.

Holy Family has exhibited a pattern of neglect and disregard for my father. He was taken to Holy Family on Jan 10. On Jan 11 my brother found my father face down in his wheelchair. On Jan 13 I found him sitting alone in the dining area. He complained that his back and hip were sore and he wanted to lay down. This morning (Jan15) my wife and I found my dad bent over in his wheelchair with his face against the dining table. He was in obvious distress. Two HF employees were sitting at the adjacent table doing nothing. When I asked the nurse why my father was in such condition she said, "I was watching him". Since the nurse was non-responsive I asked to see a supervisor. I was told the supervisor was in church so I'd have to wait 40 minutes until mass ended. Each HF employee at every level displayed complete disregard for my father. I've attempted to reach management level staff, but they are unavailable. They are aware of my dad's situation but do not appear motivated to contact me.

We chose Holy Family Villa because of the availability of skilled nursing and its convenient location for my sisters and me to visit our aunt. The staff has been very helpful and seems caring and interested. They are a Catholic institution, so they present a Catholic mass on a daily basis. They have other activities like ice cream socials, movies every day, and a gym for physical therapy. They have lovely grounds, and all the rooms have windows.

Holy Family Villa is a very impressive facility. They have a very large staff. The people are very kind and the facility is very clean. I tasted the food and it was good. It is run by the Catholic Church so it fits my sister well. I would absolutely recommend this facility. The level of care and the level of staffing is commendable.

Holy Family is lovely, very well kept, very clean, and very calming. It is a Roman Catholic facility, but they will take any denomination. I know a lot of my friends will go there.

My dad is in a nursing home because he is not qualified to live in an assisted living, as he is not ambulatory at all. He has been in Holy Family Village for a month now. They are fantastic and top of the line. They are feeding him. They are checking him every two hours. They give him oxygen when he needs it. They get him up and take him to the bathroom. They are taking care of all of his needs.

I have visited this facility and many of my friends have parents there. It is modern, beautiful and the staff is caring and friendly, It is Catholic and everyone is welcome. I have talked to many people and all reviews are extremely positive.