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Villa Scalabrini Nsg & Rehab

480 NORTH WOLF ROAD, Northlake, IL 60164

(800) 558-0653 (Call a Family Advisor)

3.53

(15 reviews)

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Reviews of Villa Scalabrini Nsg & Rehab in Northlake, Illinois

3.53

(15 reviews)

  • Facility

    2.8

  • Staff

    3.2

  • Food

    2.6

  • Activities

    2.5

  • Value

    3.0

redkinc

5

April 27, 2023

I am a friend or relative of a current/past resident

So when I first arrived with my Mom for rehab, I was so depressed, the color-scheme on the rehab floor is not "cheery" so I was sad, disappointed and depressed. Since she has been in Unit A for 3 weeks now, I have come to see that she is receiving wonderful care, they put up with her obstinance which has subsided and now find Mom to be funny. Victoria, Eva and the gang are delightful, helpful, attentive and run a tight ship. The food SUCKS, being Italian, I am personally insulted by the grub therefore we bring food into Mom often but c'mon, get a clue Scalabrini should offer stellar eats!!!! Overall, we are all comfortable and happy with Moms' care.

Jacqueline Mc

4

April 25, 2023

I visited this facility

I would like to commend your facility for taking such good care of my husband while he was there. The nurses, CNA’s and other staff were accommodating and caring. I would especially like to give a shout out to Rebecca and Debbie, the physical therapists who listened to the family’s concerns. These ladies not only got my husband back up on his feet but had him transferring from chair to walker, walking a nice distance and walking up and down stairs. We were able to go to church and out to dinner Sunday. God bless you for ensuring that my husband will have a better quality of life.

121a

2

May 15, 2022

I am a friend or relative of a current/past resident

My mother was in the rehab facility for about four weeks and finally was discharged a few days ago. She had fallen and broken her hip and was placed here after her surgery for rehab. She had previously had mobility issues but was making progress until her fall. She is not a typical patient however. Her medical history over the last year is about 10x more than a normal person her age. This is due to her multiple rounds of chemo and finally a stem cell transplant to combat against the Leukemia. She is on a large regimen of drugs to prevent rejection, GVHD, and infections. These meds are critical to her continued recovery. Having said that... Day 1 - 3 were incredibly stressful for her here. Her medical history was not accurately conveyed to this facility and this facility was slow to respond. By around day 3 we finally got everyone on the same page and her meds were being accurately dispersed to her. Her transplant team was also looped in and setup to receive the blood work on a regular basis to ensure no issues with her stem cell transplant. Since she was here for rehab for a broken hip, we thought that is what would be occurring. On Day 1, we were told that since she never had a covid booster shot, she would be isolated in her room for 10 days, no PT or OT. First off, that is ridiculous. Second, she CAN'T receive a booster shot as she is immunocompromised. She had a two dose vaccine and later after her stem cell treatment, an antibody treatment for covid that is safe for immunocompromised individuals. This facility did not accept either of these points and she had to wait 10 full days to get into the PT gym. Now, they did end up doing some walking and light PT with her in the hallways as this place is a ghost town. After Day 3 to around maybe the 12 day or so, my mom reported that they were slow to respond to calls. Slow to disperse medicine. Not managing her diabetes correctly, and a slew of other issues. Now, I can't say for sure if she is correct as her memory tends to go when she is stressed, however I did witness the slow responses to calls. Seems like they are understaffed or do not particularly care. After she was out of isolation, she was finally doing PT in a gym with someone who she really liked. One glaring issue that popped up was her lack of movement. They didn't want her getting up and using the bathroom on her or and later in her stay didn't want her using a walker, only a wheelchair. What kind of a "rehab" place encouraged lack of mobility? This one. You know the reason? Insurance. They don't have the staff to help your loved ones feel more independent. Oh, and that rehab with the PT people...20 minutes top of light exercises. I witnessed that. Food was fine. Rooms were ok. Facility is old. Lack of upfront parking. Spaces for doctors that are NEVER THERE and NEVER RETURN CALLS. They will keep your loved ones in a bed for 23 hours a day and not think twice about it. That is the truth about this "rehab" place. Luckily my mom got out and is somewhat mobile with a walker. Now she has to find an at home PT person to make some actual progress. Think twice about sending your loved ones here. They are NOT for rehab.

madel51353

1

January 14, 2022

I am a friend or relative of a current/past resident

Our mother died yesterday and the first thing that a staff member asked was when we would be moving her stuff out of her room.

worse care anywhere

1

November 2, 2021

I am a friend or relative of a current/past resident

my mom had a stroke she was there 2 weeks never saw a doctor left 22 phone messages for head of nursing ,never got 1 reply left numerous messages for p.t. and speech since I have full power of attorney never got 1 call back i was never notified of anything I had to make A reservation to see her on one occasion went down to see her and the lady at desk, called the nurse to get me out of there because she didn't see my reservation then the nurse yelling down hallway at me to leave, find out they misplaced my reservation oops really?, mom was eating and told nurse she thought she had a stroke again, nurse said what are you a doctor, they called 911 and notified me chuckling as they repeated about her being a doctor, turns out my mom had multiple strokes

DeDe5769

1

August 19, 2021

I am a friend or relative of a current/past resident

My mom was here for 6 weeks for rehab. She did NOT FALL - she went to rehab for a pulled muscle. We were told 2-3 weeks tops. We were supposed to get weekly updates, but never did. Due to COVID, we had to make an appointment for visits. When we called for updates, they always said things were good, she was making progress - their goal was to having her walking at least 300 feet before she came home. She's home now - she cannot walk with a walker, she cannot get up from her chair, she cannot go to the bathroom by herself, she cannot get into bed. We have to be with her all the time. Before she went here, she was walking (no walker) throughout the house, walking upstairs to take a shower! We are so overwhelmed with the care she needs and so very disappointed with the Villa.

ForFred

5

April 23, 2020

I am a friend or relative of a current/past resident

We placed dad at the Villa a year ago at the tender age of 97! We were scared that being in a new place would add to his confusion. The staff has been great! From admissions to his floor nurse, everyone works with him daily to make sure he has the best possible life. He is always clean and well fed! No bed sores! Couldn't be happier!

Peter DeVincent

5

April 25, 2018

I am a friend or relative of a current/past resident

A wonderful and compassionate environment. My sister lived at Villa Scalabrini for 2 years. Her funeral Mass was held in the chapel. The staff, social workers, doctors, nurses, and caregivers were kind, attentive, and responsible. The regularly scheduled family meetings were beneficial, and helped us to address my sister's ongoing needs. Our concerns were promptly addressed, our wishes were respected. We were well informed. Most important, my sister was treated with dignity and respect, regardless of what issues she presented. The food is delicious. Portions were large. Facilities were clean and odor free. Activities were well coordinated. Holiday celebrations with live entertainment, and special catered food were planned well in advance to allow families to enjoy time together. Special thanks to the nuns, and clergy. Gods peaceful presence is evident at Villa Scalabrini. Sincerely, Peter D. and family

mema5

4

July 29, 2014

I am a friend or relative of resident

Very pleased with this facility. Kind people, caring well for my Mom. Extremely clean!

pierceddeej

4

December 22, 2012

I am a friend or relative of a resident

I went to this location to visit my great uncle and to pay my respects for him and to show respect to my father. My great uncle was 94, and was in the final stages of his life during the visit.The first thing that I noticd about the place was that it was very religious, with impressive religious statues, passages, and psalms visible, which was comforting and eery at the same time. The grounds were very clean; with all windows free of smudges and fingerprints, the railings wiped down and shined, and the floor free and clear of any debris. I noticed the rooms were very clean as well, and they allowed for an overall good initial impression on the quality and attention to dtail of te staff. I met a few of the workers here, and they were all very nice and respectful of the situation and the reason that we were there. All in all a very good positive experience.

slonter12

4

October 30, 2012

I am a friend or relative of a resident

The Villa is a very unique retirement home. The staff is very welcoming and most people gain relationships with them quite quickly. The amenities as far as I knew were always well taken care of and clean. One thing I noticed was the smell in the building. The smell is not necessary pleasant but is much better than any other nursing home I have ever been to. I would have given five stars if it wasn't for how outdated the building is. The building does not have many elevators and not enough recreation area for the residents inside. There is a courtyard that is very pretty and has a lot of room but being in Chicago it is not always being used. Overall this is a retirement home of great quality and is well above the competition in the immediate area.

SeanJudy

4

July 11, 2012

I am a friend or relative of a resident

My mother in-law is in this home with Alzheimer's. They take very good care of her at this location. She is in the final stages of this aweful disease and she is very comfortable here.

Caring201973

3

January 9, 2012

I visited this facility

I would say that this place is adequate, but not great. The place seems a little bureaucratic and institutionalized starting with the receptionist sitting behind the glass window, kind of like an institution. The receptionist was friendly, however, and once in is a large lobby which is clean and nicely furnished. One of the highlights is a spacious, beautiful chapel with glass windows. There is also an extremely nice and gracious nun who I think runs the facility and visits patients and is helpful to families. On the floors however, the place does have an institutionalized feeling. There is no carpet on the floors and the rooms are rather plain. Although the nursing home seems fairly clean, there are all sorts of smells walking through the halls. I saw one instance where a woman had dropped some food on the floor and there were ants that had gravitated there and it took time for the housekeeper to come and to clean it up. So in that sense the facility seems a little too bureaucratic. There is an enclosed outdoors area where patients can go. The dining room is large and plain looking and not very inviting. This is obviously a facility geared toward Catholic people. Mass is piped in to all the televisions on the floors from the main chapel. If you are not Catholic, you might not like this.

NONNA9095

5

August 2, 2011

I visited this facility

My mother was a patient for twoyears before she passed away,....everyone on staff was extremely caring and considerate for the cleaning lady to the top administrator.They all stopped to say hello to my mom no matter when ....our concerns were responded to as soon as possible.

Caring391465

5

August 2, 2011

I am a friend or relative of a resident

they took excellent care of my grandma til she passed away.. in 2008 never a problem with them.. she was clean,, no falls no bruises, etc

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Services and Amenities of Villa Scalabrini Nsg & Rehab in Northlake, Illinois

General

  • Resident Capacity: 246

Medicare

  • Health

    4.0

  • Overall

    3.0

  • Quality

    1.0

  • Staff

    3.0

Medicare Provider Number: 145956
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

About Villa Scalabrini Nsg & Rehab in Northlake, Illinois

Villa Scalabrini Nsg & Rehab is a Senior Living provider in Northlake, Illinois that offers residents Nursing Homes services. Contact Villa Scalabrini Nsg & Rehab for more details on services and rates.

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