Lexington of Lake Zurich

The care givers at the Lexington is very caring and compassionate, and I felt that my sister received good care while there. The rooms were clean and airy. The food in the cafeteria is not very good, so I imagine that the food patients receive is about the same quality. But when you are dying, I guess it doesn't matter much. The business office is slow in returning any money due to you. I paid for a week on January 14, 2019, and my sister passed on the 16th of January,2019. Here it is the end of April and no refund.

Compassion is not a given in any human endeavor but it was here.

Physical Therapy is what I needed to get better. Care well done. Staff was very well trained. I left feeling I received the best treatment. Now able to spend more time with my grandkids.

Great facility and great staff.

I recently had a total hip replacement. They provided me with a Private room. The tvs were nice and big and the rooms smelled clean.The staff was very nice. My CNA was Dan. He really cares about what he does and it shows. They do offer activities which was different for each floor but I was so tired after Physical Therapy that I just rested in my room. I recommend Lexington.

My mother was a resident just short of 3 years at Lexington. In that timeframe Lisa Hansen, Victoria, Katie, Dottie, Conrad, Alecia,Ambreen,Lucy,Debbie the receptionist,Tony, and most of all mom's caregiver Daisy, and a few others I'm sure I'm forgetting right now, were incredible. Everyone was kind and attentive always. Everyone treated mom with respect. Everyone was helpful to me. I could tell you so many things that would change a negative outlook on nursing homes when it comes to my experience at Lexington. I would choose them again in a heartbeat.

My friend is in Lexington and it's nice. However, there are two ladies in one room, it's very crowded, and she's not getting much help walking. It's beautiful, it's clean, and it doesn't smell. The facilities are fine.

Lexington of Lake Zurich refractured my mothers hip after a successful surgery . The staff was not trained on loading and unloading patients with hip surgery in and out of bed or into chair etc. Skiled nursing just means a nurse gives patients pills. From shift to shift the CNA and nurses are never given updates on patients so every shift they do not know the issues of the patients. After watching them load and unload my mom incorrectly Head nurse promised that no one who came in my moms room would not understand her issues. She told us they would have in service how to do it. Well next day we viewed CNA loading incorrectly . Told us no body showed them anything. That was just one issue we dealt with. My sister and I were there daily yet everyday there was a new problem. Do not leave your loved one there. The thing that got us to put her there was because it was clean. Everyone says do the smell test. Well it passed that but nothing else. It's to late for my mom but not to late to spread word so others do not leave there loved ones there.!!!