Lexington of Lake Zurich

Offers Nursing Homes

17 Reviews

900 SOUTH RAND ROAD

Lake Zurich

60047

Lexington of Lake Zurich

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3.3 17

tjt3375 2020-09-29 I had my sister transferred there from the hospital. It's the worst place ever. She went in there able to walk and get in out of bed by herself, now she can't. She went in for physical therapy to make her stronger. The techs wear mean. I have a message saved because I called cause my sister could not reach it and I thought it was on the floor and the tech made my sister call me to say it was on a chair. You can hear in her voice she was scared and the tone in the techs voice. I would not send my enemy there. I am so glad I had her transferred to a new place. I am a friend or relative of a current/past resident

5 1 1

Rustyroses 2019-03-26 The care givers at the Lexington is very caring and compassionate, and I felt that my sister received good care while there. The rooms were clean and airy. The food in the cafeteria is not very good, so I imagine that the food patients receive is about the same quality. But when you are dying, I guess it doesn't matter much. The business office is slow in returning any money due to you. I paid for a week on January 14, 2019, and my sister passed on the 16th of January,2019. Here it is the end of April and no refund. I am a friend or relative of a current/past resident

5 3 1

Pete Jacobs 2019-02-11 Compassion is not a given in any human endeavor but it was here. I am/was a resident of this facility

5 5 1

Rpete50 2018-12-19 Physical Therapy is what I needed to get better. Care well done. Staff was very well trained. I left feeling I received the best treatment. Now able to spend more time with my grandkids. I am/was a resident of this facility

5 5 1

Ktlynn1990 2018-12-16 Great facility and great staff. I visited this facility

5 5 1

CRO1151 2018-10-04 I recently had a total hip replacement. They provided me with a Private room. The tvs were nice and big and the rooms smelled clean.The staff was very nice. My CNA was Dan. He really cares about what he does and it shows. They do offer activities which was different for each floor but I was so tired after Physical Therapy that I just rested in my room. I recommend Lexington. I visited this facility

5 5 1

Sandra Lew 2018-06-21 My mother was a resident just short of 3 years at Lexington. In that timeframe Lisa Hansen, Victoria, Katie, Dottie, Conrad, Alecia,Ambreen,Lucy,Debbie the receptionist,Tony, and most of all mom's caregiver Daisy, and a few others I'm sure I'm forgetting right now, were incredible. Everyone was kind and attentive always. Everyone treated mom with respect. Everyone was helpful to me. I could tell you so many things that would change a negative outlook on nursing homes when it comes to my experience at Lexington. I would choose them again in a heartbeat. I am a friend or relative of a current/past resident

5 5 1

Amelia 2017-07-17 My friend is in Lexington and it's nice. However, there are two ladies in one room, it's very crowded, and she's not getting much help walking. It's beautiful, it's clean, and it doesn't smell. The facilities are fine. I am a friend or relative of a current/past resident

5 4 1

ordeal 2017-02-21 Lexington of Lake Zurich refractured my mothers hip after a successful surgery . The staff was not trained on loading and unloading patients with hip surgery in and out of bed or into chair etc. Skiled nursing just means a nurse gives patients pills. From shift to shift the CNA and nurses are never given updates on patients so every shift they do not know the issues of the patients. After watching them load and unload my mom incorrectly Head nurse promised that no one who came in my moms room would not understand her issues. She told us they would have in service how to do it. Well next day we viewed CNA loading incorrectly . Told us no body showed them anything. That was just one issue we dealt with. My sister and I were there daily yet everyday there was a new problem. Do not leave your loved one there. The thing that got us to put her there was because it was clean. Everyone says do the smell test. Well it passed that but nothing else. It's to late for my mom but not to late to spread word so others do not leave there loved ones there.!!! I am a friend or relative of a current/past resident

5 1 1

mary1of4 2017-02-07 It was a very difficult decision to put our Mom in a nursing home but her accelerated dementia and physical condition warranted the extra care. The staff is very friendly and so caring. They treat her with dignity and even get her to smile. Care givers here have a special gift to relate to the residents with severe memory issues. She is safe and loved. Thank you Lexington. I am a friend or relative of a current/past resident

5 4 1

relative67 2015-02-17 Most staff is nice enough, but that only goes so far. Terrible nursing. I don't know if it's just understaffing, under qualified individuals, or both. I visited a relative and was very upset to know they had been suffering for days from a very curable, but painful, urinary infection. I then spoke with nurse and was told she would take care of it only to find out the next day that no one new anything nor any testing done. Unacceptable especially when this condition is very prevalent in those with limited motility. I visited this facility

5 1 1

Ed28 2014-10-27 My mother was in a nursing home for a rehab. She was at Lexington of Lake Zurich. The care was more than adequate. She had no problem at all there – the rehab and everybody. She got along very well. With regards to their care, I thought they were extremely good with everything. Regarding cleanliness, it will be between a 4 and 5. Some days, you could smell a little bit, but generally you couldn't. They looked pretty good that way. They were always doing something as far as cleanliness, so it was good. I am a friend or relative of a resident

5 4 1

Caring79080150 2014-02-28 We ended putting mom at Lexington Health Care. Mom likes the staff and she has already settled in the facility. She enjoys the activities and so far she likes the food. She shares a room with roommate and it is small, but it's clean and it’s enough for her right now. I am a friend or relative of a resident

5 4 1

paetz1 2012-05-07 very poor care with too much sedation. i wouldn't take a dog there. I am a friend or relative of a resident

5 1 1

MJA 2012-04-18 My mother was at this facility for rehabilitation after a fall in May and June, 2011. She received excellent care from the CNAs and the nurses. They were caring and responsive to her, and to us. Yes, they are short staffed, as are all facilities in these times. The PT and OT she received were top-notch. It's a bright, cheery environment and there are plenty of varied activities for patients to participate in. My mother has Alzheimer's and she was encouraged to do all the activities at whatever level she could. On the down side, the doctor/s were invisible. The food was adequate...at least there were choices. I visited this facility

5 4 1

Caring201973 2012-03-08 From the outside, this looks like a great place -- new, very suburban. However, I question the kind of care residents receive here. The man I came to visit laid in his own excrement all day. No one had bothered to change him. Staff looked distracted and perhaps overworked. As I said the facility itself looks clean and bright. ThereforeI was very surprised about the inadequate care this individual received. I would not recommend. I visited this facility

5 2 1

Chickadee1 2011-12-28 I was in this facility several weeks for rehab. The people were nice enough, but it was understaffed, especially at night. The food served was horrible. I am/was a resident of this facility

5 2 1

900 SOUTH RAND ROAD, Lake Zurich, IL 60047

Call (800) 385-2527

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Lexington of Lake Zurich (800) 385-2527

Reviews of Lexington of Lake Zurich

17 Reviews Write a review

Food

(7 Reviews)

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(8 Reviews)

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Nursing Home Reviews for Lexington of Lake Zurich

September 29, 2020

By tjt3375

I am a friend or relative of a current/past resident

I had my sister transferred there from the hospital. It's the worst place ever. She went in there able to walk and get in out of bed by herself, now she can't. She went in for physical therapy to make her stronger. The techs wear mean. I have a message saved because I called cause my sister could not reach it and I thought it was on the floor and the tech made my sister call me to say it was on a chair. You can hear in her voice she was scared and the tone in the techs voice. I would not send my enemy there. I am so glad I had her transferred to a new place.

Provider Response

Thank you for taking time to leave your review. We immediately forwarded this to the Lexington leadership team. We appreciate the opportunity to address your concerns. If you have not yet spoken with the Administrator, we invite you to call.

March 26, 2019

By Rustyroses

I am a friend or relative of a current/past resident

The care givers at the Lexington is very caring and compassionate, and I felt that my sister received good care while there. The rooms were clean and airy. The food in the cafeteria is not very good, so I imagine that the food patients receive is about the same quality. But when you are dying, I guess it doesn't matter much. The business office is slow in returning any money due to you. I paid for a week on January 14, 2019, and my sister passed on the 16th of January,2019. Here it is the end of April and no refund.

Provider Response

Hi Rustyroses, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with the food, but wanted to let you know we recently launched a restaurant style dining experience at all our locations. Improved menus and options to satisfy most palates. If you ever need anything else from us, please feel free to give us a call or stop by. Thank you.

February 11, 2019

By Pete Jacobs

I am/was a resident of this facility

Compassion is not a given in any human endeavor but it was here.

Provider Response

Pete Jacobs, your wonderful feedback and rating mean a lot to us. Thank you for your time and best wishes.

December 19, 2018

By Rpete50

I am/was a resident of this facility

Physical Therapy is what I needed to get better. Care well done. Staff was very well trained. I left feeling I received the best treatment. Now able to spend more time with my grandkids.

December 16, 2018

By Ktlynn1990

I visited this facility

Great facility and great staff.

October 04, 2018

By CRO1151

I visited this facility

I recently had a total hip replacement. They provided me with a Private room. The tvs were nice and big and the rooms smelled clean.The staff was very nice. My CNA was Dan. He really cares about what he does and it shows. They do offer activities which was different for each floor but I was so tired after Physical Therapy that I just rested in my room. I recommend Lexington.

Provider Response

We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 21, 2018

By Sandra Lew

I am a friend or relative of a current/past resident

My mother was a resident just short of 3 years at Lexington. In that timeframe Lisa Hansen, Victoria, Katie, Dottie, Conrad, Alecia,Ambreen,Lucy,Debbie the receptionist,Tony, and most of all mom's caregiver Daisy, and a few others I'm sure I'm forgetting right now, were incredible. Everyone was kind and attentive always. Everyone treated mom with respect. Everyone was helpful to me. I could tell you so many things that would change a negative outlook on nursing homes when it comes to my experience at Lexington. I would choose them again in a heartbeat.

Provider Response

Hi Sandra Lew, thank you so much for your positive comments about Lexington Health Care Center of Lake Zurich. We are very proud of our amazing compassionate team of caregivers there. Again, thank you for taking the time to leave us a review. Best wishes to you.

July 17, 2017

By Amelia

I am a friend or relative of a current/past resident

My friend is in Lexington and it's nice. However, there are two ladies in one room, it's very crowded, and she's not getting much help walking. It's beautiful, it's clean, and it doesn't smell. The facilities are fine.

Provider Response

Amelia, thank you for your review; we are happy to pass along your comments to the team here at Lexington Health Care Center of Lake Zurich! Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 21, 2017

By ordeal

I am a friend or relative of a current/past resident

Lexington of Lake Zurich refractured my mothers hip after a successful surgery . The staff was not trained on loading and unloading patients with hip surgery in and out of bed or into chair etc. Skiled nursing just means a nurse gives patients pills. From shift to shift the CNA and nurses are never given updates on patients so every shift they do not know the issues of the patients. After watching them load and unload my mom incorrectly Head nurse promised that no one who came in my moms room would not understand her issues. She told us they would have in service how to do it. Well next day we viewed CNA loading incorrectly . Told us no body showed them anything. That was just one issue we dealt with. My sister and I were there daily yet everyday there was a new problem. Do not leave your loved one there. The thing that got us to put her there was because it was clean. Everyone says do the smell test. Well it passed that but nothing else. It's to late for my mom but not to late to spread word so others do not leave there loved ones there.!!!

February 07, 2017

By mary1of4

I am a friend or relative of a current/past resident

It was a very difficult decision to put our Mom in a nursing home but her accelerated dementia and physical condition warranted the extra care. The staff is very friendly and so caring. They treat her with dignity and even get her to smile. Care givers here have a special gift to relate to the residents with severe memory issues. She is safe and loved. Thank you Lexington.

Provider Response

Mary1of4, we really appreciate your feedback! Thank you, and have a fantastic day!

February 17, 2015

By relative67

I visited this facility

Most staff is nice enough, but that only goes so far. Terrible nursing. I don't know if it's just understaffing, under qualified individuals, or both. I visited a relative and was very upset to know they had been suffering for days from a very curable, but painful, urinary infection. I then spoke with nurse and was told she would take care of it only to find out the next day that no one new anything nor any testing done. Unacceptable especially when this condition is very prevalent in those with limited motility.

October 27, 2014

By Ed28

I am a friend or relative of a resident

My mother was in a nursing home for a rehab. She was at Lexington of Lake Zurich. The care was more than adequate. She had no problem at all there – the rehab and everybody. She got along very well. With regards to their care, I thought they were extremely good with everything. Regarding cleanliness, it will be between a 4 and 5. Some days, you could smell a little bit, but generally you couldn't. They looked pretty good that way. They were always doing something as far as cleanliness, so it was good.

February 28, 2014

By Caring79080150

I am a friend or relative of a resident

We ended putting mom at Lexington Health Care. Mom likes the staff and she has already settled in the facility. She enjoys the activities and so far she likes the food. She shares a room with roommate and it is small, but it's clean and it’s enough for her right now.

May 07, 2012

By paetz1

I am a friend or relative of a resident

very poor care with too much sedation. i wouldn't take a dog there.

April 18, 2012

By MJA

I visited this facility

My mother was at this facility for rehabilitation after a fall in May and June, 2011. She received excellent care from the CNAs and the nurses. They were caring and responsive to her, and to us. Yes, they are short staffed, as are all facilities in these times. The PT and OT she received were top-notch. It's a bright, cheery environment and there are plenty of varied activities for patients to participate in. My mother has Alzheimer's and she was encouraged to do all the activities at whatever level she could. On the down side, the doctor/s were invisible. The food was adequate...at least there were choices.

March 08, 2012

By Caring201973

I visited this facility

From the outside, this looks like a great place -- new, very suburban. However, I question the kind of care residents receive here. The man I came to visit laid in his own excrement all day. No one had bothered to change him. Staff looked distracted and perhaps overworked. As I said the facility itself looks clean and bright. ThereforeI was very surprised about the inadequate care this individual received. I would not recommend.

December 28, 2011

By Chickadee1

I am/was a resident of this facility

I was in this facility several weeks for rehab. The people were nice enough, but it was understaffed, especially at night. The food served was horrible.

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Services and Amenities of Lexington of Lake Zurich

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Medicare Provider Number: 145816
Ownership Type: For Profit Corporation
Date Certified: 10/01/2020

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Resident Capacity: 209

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