Victorian Inn

Victorian Village is a very nice place. The staff is friendly. They're open and upfront and very helpful in the decision process. It's a nice, well-maintained facility that has a full set of amenities. The staff seems to be working well with each other. The place is clean, well maintained, and in a good neighborhood. We overall had a very good experience with them. It's in a very nice location, which is in the nice suburb of Chicago, close to two hospitals and the expressway. It's an 18-acre facility and the grounds are well maintained with parking for visitors. I didn't see any issues in the four units that I visited, in the hallways, in the public spaces, and in the dining room. It looks very good.

The cost in Victorian Village is much higher than any other place, because people in Homer Glen have problems with the water. They don't get the city water, but water from one person who controls the place. I saw the lobby and the dining room, it's a nice and comfortable place. The staff and the people I talked to there were super nice and wonderful. The place looked beautiful, was well-kept, and clean. They have porches in front of the building where you can sit. Patients with dementia and Alzheimer's live in small bungalows separate from the main building. They also have special care and special nurses. None of the other places have anything like that.

Victorian Inn was very clean. They had elevators and seemed more like a hospital to me. They wanted $24 for the phone and $20 a month for cable. It's not one set price per month. They seem to add more and more fees to it. They showed me an outside balcony, but I didn't see the outdoors where they are allowed to spend their day.

We put mom over in Victorian Village. We love the place and the staff is good. It is well kept. They have activities. Over all it is a very good experience.

My grandmother lived here for several years. I was very pleased with the facilities. They were clean and well-kept. They had many activities available to the residents such as spa days, bingo, and walking tours. One thing that my grandma loved to get involved in was the children's activities they put on such as Easter egg hunts and trick-or-treating. It was especially convenient that they offer several different levels of assisted care. Victorian Village was able to accommodate my grandma from when she was almost completely independent until a few months before she moved into hospice. The staff was very friendly. My grandma did have one complaint throughout the time that she lived there and that was the food. She HATED it. She did, however, have a small kitchen available in her room, so she could make her own meals instead of eating at their dining area. Overall, I was extremely pleased with the facility and felt completely safe and comfortable with my grandmother staying there.