Staff takes good care of my father. Long term care facility is nice and staff are very responsive and respectful.
Victorian Inn
Offers Assisted Living, Independent Living, and Memory Care
12 Reviews
Reviews of Victorian Inn
Assisted Living Reviews for Victorian Inn
June 27, 2020
I am a friend or relative of a current/past resident
December 20, 2019
I am a friend or relative of a current/past resident
My mother has moved into Victorian Village. It's very clean and well organized. The food is good. The staff is very good. They have a little dining hall and a little get-together place out in front of the building. They have physical therapy, they do Bingo and Wii bowling, and they have a bus that will take them shopping. They had a Christmas party last week, and they had kids come in from different high schools and did musicals.
November 01, 2018
I visited this facility
Victorian Village is a very nice place. The staff is friendly. They're open and upfront and very helpful in the decision process. It's a nice, well-maintained facility that has a full set of amenities. The staff seems to be working well with each other. The place is clean, well maintained, and in a good neighborhood. We overall had a very good experience with them. It's in a very nice location, which is in the nice suburb of Chicago, close to two hospitals and the expressway. It's an 18-acre facility and the grounds are well maintained with parking for visitors. I didn't see any issues in the four units that I visited, in the hallways, in the public spaces, and in the dining room. It looks very good.
March 14, 2018
I visited this facility
The cost in Victorian Village is much higher than any other place, because people in Homer Glen have problems with the water. They don't get the city water, but water from one person who controls the place. I saw the lobby and the dining room, it's a nice and comfortable place. The staff and the people I talked to there were super nice and wonderful. The place looked beautiful, was well-kept, and clean. They have porches in front of the building where you can sit. Patients with dementia and Alzheimer's live in small bungalows separate from the main building. They also have special care and special nurses. None of the other places have anything like that.
June 28, 2016
I visited this facility
Victorian Inn was very clean. They had elevators and seemed more like a hospital to me. They wanted $24 for the phone and $20 a month for cable. It's not one set price per month. They seem to add more and more fees to it. They showed me an outside balcony, but I didn't see the outdoors where they are allowed to spend their day.
December 29, 2013
I am a friend or relative of a resident
We put mom over in Victorian Village. We love the place and the staff is good. It is well kept. They have activities. Over all it is a very good experience.
July 23, 2012
I am a friend or relative of a resident
My grandmother lived here for several years. I was very pleased with the facilities. They were clean and well-kept. They had many activities available to the residents such as spa days, bingo, and walking tours. One thing that my grandma loved to get involved in was the children's activities they put on such as Easter egg hunts and trick-or-treating. It was especially convenient that they offer several different levels of assisted care. Victorian Village was able to accommodate my grandma from when she was almost completely independent until a few months before she moved into hospice. The staff was very friendly. My grandma did have one complaint throughout the time that she lived there and that was the food. She HATED it. She did, however, have a small kitchen available in her room, so she could make her own meals instead of eating at their dining area. Overall, I was extremely pleased with the facility and felt completely safe and comfortable with my grandmother staying there.
June 29, 2012
I am a friend or relative of a resident
Overall, I am satisfied with the home. My grandmother is still quite healthy for her age. She does not suffer from Alzheimer's and does not have a personal nurse. However, I do notice a few things that bother me. For example, the hallways will smell like feces at times. People complain about this and from what I hear the nurses will only clean it/the person when it is their turn to make the rounds. If the whole place is smelling like poop I think it warrants the nurse to take care of the problem as soon as possible. The food is ok some of it is plain and could use more flavor. The soup is actually pretty descent. Aside from that the nursing home is neat, clean, and well kept. They have a golden lab that hangs out in the lobby, but is actually blind which is a bummer. I would give the place a 4/5.
Independent Living Reviews for Victorian Inn
February 03, 2021
I am a friend or relative of a current/past resident
My dad moved from a 4-bedroom house to a studio apartment here 2 1/2 years ago. He loves it. There are people to interact with, supervised exercise, a beautiful dining room with good food, where you order your meal as you would in a restaurant. He has a full kitchen (he likes to bake) and a huge closet - plenty of room he says. The staff are very friendly and helpful and everything is clean and updated. They have church services, wii bowling, bingo, trips on the bus. Communication with families is very good. As I said, Dad loves it and we (the children) feel very comfortable with him there.
May 10, 2016
I am/was a resident of this facility
I had a one-bedroom unit apartment in Victorian Village with a kitchenette, a huge closet, and a bath. I was able to stay there and could visit my husband in the rehab unit. The staff was absolutely outstanding. I was spoiled. It was an absolutely beautiful community with excellent home-cooked food.
Provider Response
Hi, Connie! Thanks for taking the time to leave a review. We’re so happy to hear that you enjoyed the time you spent at Victorian Village. We will make sure pass on your compliments to our staff and our chef!
March 29, 2016
I am a friend or relative of resident
This is a wonderful campus with independent living in one or two bedroom apartments. This community is faith based and my parents have really enjoyed settling in to this place and it felt like home to them immediately. They travelled to Florida recently but could not wait to get back "home". They enjoy the food and the fellowship with other residents and are proud of their apartment and allow it to be showed to prospective clients at any time. My siblings and I have piece of mind that our parents are safe and are well cared for. There are other services on this campus including assisted living and skilled care if their needs change. I would highly recommend Victorian Village!.
Provider Response
We’re so glad to hear that you and your parents are happy with their home at Victorian Village! Thank you so much for the comments and the recommendation!
October 17, 2014
I visited this facility
Victorian Village was very beautiful, very clean, and the layout was good. The people were very nice, and the staff is attentive, concerned, and genuinely interested in the welfare of the people. There is Wii bowling, bingo, and movies, and the location is very convenient.
About Victorian Inn
Some people choose a community like Victorian Village because they appreciate the convenience of prepared meals, weekly housekeeping, and on-site fitness equipment. Others choose assisted living, so they can get round-the-clock access to staff who can help them. And for Alzheimer's or other memory impairments, our memory care offers peace of mind for the whole family.
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