My mom wound up in Glenview Terrace nursing home. We chose this one because when I went there, there were a lot of things happening and I like that. They also had a really good rating from the state whenever they're tested. However, my mom's room is terrible. Everybody has a wheelchair there and because their rooms are narrow, you can't get around in them.
There are no plugs on the wall where the TV is, yet there are two plugs behind the bed, but you can't plug anything into it. Mom's lucky enough to have a window though. Regarding the staff, I can't understand them. They're all from a certain area in India. Some of them don't speak English at all. My mom communicates with one lady that she likes but you can tell she couldn't care less what mom's saying. Mom doesn't know that because she has a little trouble seeing. So they don't really care to communicate with their patients.
With regard to activities, they put her in with people who are not too good mentally and physically. So mom has no one to talk to there. They have bingo but she didn't even go to bingo because she says everyone is sleeping. With regards to food, sometimes they look okay. However, when I went there for their Christmas Day dinner, they gave them some warmed up macaroni and cheese and a couple of zucchinis. They put too much milk that you couldn't even taste the cheese and the zucchinis were so overheated so many times. It was terrible.
Also I wanted mom out of that dining room and put her on the other side where she could talk to people. They also don't have transportation service. You have to get your own transportation. I would suggest that the staff, even though maybe patients don't understand them, to look at them in the eyes and really try to connect with them more. They should try to make their food a little more special for the holidays and they should try to make their rooms a little bit homier.