Generations at Riverview

My parents used to be residents of Heartland of Riverview. The place was clean and their room was nice, they had 2 bedrooms, a living room, and a small kitchenette. The staff was nice, they're good. My dad did not have any complaints about their food. They had a lot of people coming in and volunteer music-wise, they have lots of different kinds of music like piano players or people coming in with guitars. They also played bingo.

I chose Riverview for my friend because of our positive previous experience with another family member. I'm very pleased with how they're so organized. Her apartment was lovely, it was 1-bedroom with a living room, a bathroom, a large closet, and a kitchenette area. They kept everything simple but lovely. It's freshly painted with a new rug and everything. The staff members and all the people there are kind and wonderful. She has no bad things to say about the place at all. The cleanliness of the place is excellent, their activities are okay, and the price is within her budget. They also allow pets, but with a minimum weight of 20 pounds, so she had to give away her English Airedale.

My first exposure to Riverview was approx 5 years ago when I was looking for a place for my parents as they transitioned from their house to independent apartment living. Riverview offered pricing that was competitive, and offerings as far daily activities, transportation services, and meals from menu were the best I found in the area. The Riverview facility also offered independent living, assisted living, and skilled nursing home facilities all in one complex, which was very important to me, so as my parents required different levels of support, they could both still be at the same complex together. They chose a different location despite my recommendation, but based on their concerns where they ended up at, they would have been happier at Riverview! My next exposure to Riverview was with the skilled nursing facility, when we had to do hospice with my father 2 years ago. During this very hard time the people at the facility were all very helpful, and they certainly helped make this very hard time and experience easier for our family. This year, after a very extensive back surgery, that included restrictions from my surgeon that I could not walk for 12 weeks after surgery, which made it impossible for me to return home to my 2 story home, I was able to experience "first hand" both the skilled nursing and independent/transitional offerings at Riverview. When I needed to pick a skilled nursing facility to move to from the hospital, I chose Riverview based on my previous exposures to the facilities. My 3 weeks there was a good experience, as all the nurses, aides, and physical therapy people there were outstanding, and I certainly felt well cared for. As I hit the point when insurance determined I no longer needed skilled nursing and was independent as far as therapy, but I could still not return home due to my surgeons restrictions, I had no idea what I would do next! The case worker from skilled nursing got together with the mktg director from independent/transitional living at Riverview, and they were able to put together a plan where a hospital bed would be added to one of the independent living apartments, an electric chair would be used for me to get to meals, and for a very fair daily cost, I would be able to continue to meet my restrictions to spend 20 hrs a day in bed as my back healed, until I could make the transition back to my home. The people and services at Riverview far exceeded my expectations, and they always seem to want to go “above and beyond” to make sure all is as it should be! With the past exposure to the Riverview complex, and my first hand exposure recently to both the skilled nursing facility, and with the independent/transitional offerings at this set of facilities, I would highly recommend those needing facilities like Riverview offers, for their loved ones or for themselves , take a look at what Riverview has to offer.

I was kind of disappointed with the staff of Riverview because they gave me different information on the cost. My sister-in-law is there in the nursing home and my brother is in the assisted living. The staff gave me the prices, and when I gave it to my sister-in-law, she was kind of alarmed because they were so high. When I went back in there, the lady was talking to my sister-in-law and talking about getting some of the prices lowered, which upset me a bit because she hadn't said they were negotiable. The prices were really high; too high for us. The apartments are nice and the food is excellent. It is not a very attractive area.

Our Mom recently moved here. It is an excellent place for seniors. The staff is very helpful, considerate, and kind, the building is very clean and well kept; there is always something going on. Mom really likes living here. She is eating better, socializing and active, and thriving here. We feel better too knowing she is being taken care of so well.

Riverview is cheaper and not as fancy or luxurious, but it is just as adequate as other places I visited. They have plenty of activities. My mother and stepfather have only been there a couple weeks, and they like it. Some of their friends are there. They're very happy, and they feel they are with people of their level. They have bus trips every day to Walmart, Kmart, or different shopping areas, and they like that. They have activities, and bingo is very popular. It's not as nice or as fancy as the other places, but it is affordable.

My husband’s grandparents were at Riverview, and they liked it a lot, so we looked it up and decided to put my mom there. They have a lot of activities to keep her out of her room, plus they’re less than five minutes away from our house. The staff is very friendly. We put her in a studio because that’s what she wanted, and it’s very nice.