There are pros and cons at this facility:
Pros: Deliciously prepared meals
Cons: Residents complain that there's not a lot of variety; however, the owner recently scheduled a meeting for residents to voice their opinion on the menu.
Pros: Private apartments that are well-sized to give you a sense of space without feeling lonely or closeted.
Cons: Residents complain of feeling a lack of privacy and ownership because housekeeping staff, health care workers and maintenance staff all have a skeleton key to the apartments and many residents complain of theft of prescription pills and valuables.
Pros: The apartments are located in a large U and are away from the common areas so that noise and traffic are never an issue in the halls.
Cons: Because the building is shaped like a U, residents who live toward the top of the U have the longest walk to the dining hall, check in desk, nurses' station, administrative offices, and all common areas. Residents who suffer injury or temporary incapacitation will feel the burden of walking to the common areas.
Pros: Maintenance staff are skilled at their work and respond in a timely manner.
Cons: Maintenance sometimes will take a few days to respond to resident complaints of broken items, bulbs that need changing, heat vents that blow in an undesirable direction.
Pros: The place is a converted hotel so the interior is quite pleasant (hotel casino like in the common areas). Movie viewing room, quite a few sitting areas, mailroom, bank, and other ammenities are located there. They also have bus service to frequented shopping areas.
Cons: The nursing staff and doctor on site are at times impatient and condescending. The doctor on staff is young and seems inexperienced. He's not very responsive to client needs. FAMILY ADVOCACY is always crucial, regardless of your elder's location (hospital, nursing home, assisted living, supportive living, home alone, etc)