The Whitehall North

Offers Nursing Homes

6 Reviews
300 WAUKEGAN ROAD, Deerfield, IL 60015
Call (800) 385-2527
The Whitehall North (800) 385-2527

Reviews of The Whitehall North

6 Reviews Write a review
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Nursing Home Reviews for The Whitehall North

February 24, 2012

By Jsmith442

I am a friend or relative of a resident

As for the facilities, the Whitehall North Convalescent is superb. The building has beautiful artwork, and basement architecture which resembles a 1940's parlor. The amenities were plenty, including games, food, and movies, as well as necessities like trained physical therapy professionals. The raspberry sorbet in the ice cream parlor is highly recommended. Unfortunately, the staff was generally unfriendly, and very difficult to work for. On multiple occasions, they attempted to bill my grandmother multiple times for the same service or medication, and denied ever doing so. It came to the point where we had to threaten to sue in order to get them to withdraw the wrongful charges. Although the facility is nice, I would not say that it is worth it. They are not in the least bit accommodating.

January 16, 2012

By Social Wk Care Mngr

I visited this facility

It has been sometimes referred to as "the nursing home of the rich and famous", while we are not in California or New York, for the Midwest that might be true. The Whitehall North, which sits on the main road just a few blocks from downtown Deerfield, has a decidedly north shore atmosphere and greets residents and visitors with a red carpet. It provides both short-term rehab and long-term care, both of which are highly regarded and of very good to outstanding quality. During nice days many residents and visitors can be found outdoors on Whitehall's expansive patio that extends out from the lower level and provides a good deal of seating under shade umbrellas. The patio, plantings, landscaping, and furnishings are all well maintained in keeping with the Whitehall standard of quality. In addition to patio access the lower level boast multiple common areas including a movie area, ice cream parlor, beauty/barber shop, and sitting areas. The main level provides a spacious lobby often utilized by visitors. There are additional common areas on each care floor that allow residents and visitor a pleasant space to sit outside of the resident rooms to relax or visit. Rooms are available in various configurations from private to shared, from modest to very large. The larger rooms do come with a very premium price, but also allow for residents to move in multiple personal items including larger articles of furniture if desired. All fixtures, provided furnishings, and accessories are of consistently high quality. The food is above average in appearance, presentation, and tastefulness. Staffing is consistently adequate to meet resident needs and management appears to have little tolerance for less than exemplary performers in any position. While some staff turnover does occur as would be anticipated, it seems to be somewhat less than usual at Whitehall, and when new staff comes aboard, they are held to Whitehall's high standard. Care provided is always professional, appropriate and kind.
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Services and Amenities of The Whitehall North

Medicare

  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 145706
  • Ownership Type: For Profit Corporation
  • Date Certified: 07/01/2018

General

  • Resident Capacity: 190

About The Whitehall North

The Whitehall North is a senior living provider in Deerfield, Illinois that offers residents Nursing Homes. Contact The Whitehall North for more details on services and rates.


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