St James Manor & Villa

My aunt, Cousin , and other relatives have been here. The place is very well organized, clean and a very helpful staff.. The staff was very kind and caring especially when I walked in and my cousin was sent to the hospital. Makes you feel good when you truly know your loved ones are being taken care of.

St James Manor & Villas is a dump. When I was there, the air conditioner didn't work. It's antiquated and the call service is horrible. There's really no way for the patients or the people in their rooms to contact the front desk without using their phones. The food was OK. From what I experienced, they didn't really stick to the cardiac diet for the elders, but the food was pretty good. As for the rooms, housekeeping was horrible. We walked through several rooms that were dirty, and carpeting needed to be replaced and bathroom fixtures leaked. It just wasn't kept as clean as it should have been. The activities were pretty good, and the staff was pretty nice. They had a sports car event where they used to have ice cream socials, there was a little dining area and they were converting it. The idea doesn't sit well with me seeing the old people sitting on their wheelchairs dozing on and off. The skilled nursing side seems to lack compassion for their patients. As for timely service for the seniors, it was lacking. There were quite a few mentally and physically disabled seniors who seemed like they were suffering, and the staff wasn't there to make them as comfortable as they can, so that was a major turnoff.

My Great Aunt is in this facility and they treat her as of she is their very own family. She is always comfortable and has everything she needs and the staff are remarkable. There has never been a time that I popped up and things were out of place or she was soiled or uncomfortable. Their is one CNA named Carla S. she is wonderful my Aunt loves her and she makes sure everything is the way it needs to be. Most of the hime thats who my Aunt wants as her cna noone else!

My father had a stay here for over a month recoverring from a hip replacement and he stayed in the medical wing of the facility. Despite being where the residents required regular medical attention, for a variety of reasons, this did not feel like a hospital. The staff was always patient, helpful and friendly as my family and I were there daily. The residents for the most part seemed to be contended and I think there were only one or two residents who I ever heard complain. My father was next door to a cute little married couple where the wife required long term medical care, the husband did not. They were allowed to live on the floor together, had some of their own furniture and were really made to feel like they were both at home. The staff seemed genuinely happy to help them out.I can't ever say a facility like this is where anyone wants to end up, but if forced to the staff here did more than just thier jobs, and really seemed to care for each patient's physical and mental condition.