My mother has been in the Encore memory area of the Birches for almost a year. The place is so clean, and the staff is so loving and caring. I see her very frequently and she is almost always occupied with activities in the company of other residents and staff. Sometimes she is enjoying the activity so much, that instead of going out, she wants me to join her. My mother was unhappy in her previous place, and it give me such peace to see how happy she is at the Birches.
Reviews of The Birches Assisted Living
Assisted Living Reviews for The Birches Assisted Living
December 12, 2016
I am a friend or relative of a current/past resident
September 30, 2016
I visited this facility
The Birches Assisted Living was absolutely ideal and lovely. The rooms were immaculate, and you can choose from a 1 or 2 bedroom. I was very impressed with the entire place.
May 06, 2016
I am/was a resident of this facility
We started looking for a retirement home in the Summer of 2015, and investigated several local Assisted Living communities. We chose THE BIRCHES for several reasons, including the friendliness and helpfulness of the staff and the residents, the many services provided by THE BIRCHES, including three meals a day, weekly maid service, and many other smaller services. We moved in in Aug 2015, and have been pleased with our selection every day since. We encourage anyone in a position like us to take a look at THE BIRCHES.
October 29, 2015
I visited this facility
I saw The Birches Assisted Living with both of my parents, and they liked it a lot. It was very impressive visually -- crown molding, very clean, very well-cared-for. We were there unannounced on a Saturday, so we didn’t get an official tour, but the head chef took us around. I actually liked that. I didn’t feel like I was getting the sales pitch and was just getting shown around, so it was nice from that perspective.
We interacted with some of the staff and some of the people; they all seemed very pleasant. They did have a calendar of activities. They have Trivial Pursuit or Scrabble or board games. They have a little nook of an area, probably 12-by-12, where they have a couple of pieces of equipment, and they have a personal trainer that will come in and do some physical therapy with people. It was good that they had something but it was not impressive. They should have a larger area for that and more physical activity available for every one.
The menu at The Birches was very impressive, very restaurant-like. They would have three or four main entrèes, side dishes, and your standard spare stuff like a baked chicken. We did see a couple of the rooms; they were very nice. They had nice oversized bathrooms so that you could get a wheelchair or a walker in there easily and maneuver. Ceramic floors and ceramic tile walls in the showers, so quality-wise, the bathrooms are very nice. Their hallways are excessively wide, so you can have two or three wheelchairs in that hallway at one time and wouldn’t feel crowded.
May 28, 2015
I am a friend or relative of a resident
It’s been four months since mom has been at the Birches Assisted Living. I like that they keep me informed of what is going on if she falls or has problems. Their staff is friendly, and the nurses are attentive to their needs. They do have different activities like they go on field trips, musical entertainment comes in, and physical therapy. The facility is well kept up. It smells and looks good. They keep everything clean and well organized.
February 11, 2014
I am a friend or relative of a resident
We received many recommendations to the Birches from friends and professionals. Not a day passes that we are not so happy. Frank, my father-in-law is the resident there. Everyone we encounter couldn't be more pleasant and accommodating. When Frank's mood seemed to decline, they observed and made arrangements to have him moved to a more stress-free environment. The staff has been overwhelmingly helpful and made him extremely comfortable. Jackie, Carol, Tammy are just a few people that have made this transition easier. We would recommend the Birches to everyone.
January 22, 2014
Other
I am a Home Health Care Physical Therapist at this facility. Working with the staff and the residents is always a positive experience. The staff at the Birches go out of their way to meet the needs of the residents. When additional items are suggested , they are obtained in a expedient manner. The staff provides assistance as needed and follows through with home management activities relating to the resident. The staff always is professional and always makes me feel welcome. The residents I work with state that they feel at home at this facility.
February 09, 2013
I am a past client of this provider
At the time my mom was at The Birches, I was living nearby and a lot of our relatives also were near, so mom had a lot of visitors. It was a very small, quaint facility. They do a lot of activities and they have a lot of field trips that mom enjoyed. They only serve two meals a day, lunch and dinner and the food was very good. Mom was a very outgoing individual and she made a lot of friends there. Although there were some communication problems when she was there. A couple of times she had fallen and I wasn't informed. It was also expensive. They charge you for everything. She loved the staff and when she passed, a lot of them came and paid their respects. She was there for six years.
August 06, 2012
I am a past client of this provider
Great attenton to the residents. Clean & home like facility. Good food.
July 23, 2012
I am a friend or relative of resident
I have a relative at Birches, and they have really done well here. While their condition as expected is declining over time, they are more active and alert than at their previous facility. Am able to always reach my relative with Birches assistance and we're glad we made the change to this facility.
May 17, 2012
I visited this facility
While searching for a place for our aunt to live, we decided to take a look at Birches Assisted Living, since it was conveniently located. Our aunt - and some family members have lived in the vicinity all of their lives.
We were really impressed with how well the grounds were kept and how nice and accommodating the staff were.
The communal areas all seemed to have a nice level of energy and participation. We could see that our aunt would get along well here. Aside from the many activities scheduled both inside and out of the facility, they also have a salon and chapel.
The residents are regularly encouraged to participate in a variety of activities, from exercise classes, to creating artwork, play group games and sign up to take trips into the city for all kinds of fun outings.
The facility offers a variety of living arrangements to choose from. For example, there are 2 studio plans and units up to 2 bedrooms. All of the units we saw had nice decors, fresh air and light.
They are a full-service assisted living facility - with regular meals, snacks, housekeeping, nursing care with a wellness care program, and personal care, as necessary.
The dining room, activity rooms and lounges were all nicely decorated. The menu featured many appetizing food choices. They also offer private room service if desired.
We saw residents playing games, watching television and reading, while some were in the computer room or media room watching movies.
Based upon what we saw, we consider Birches Assisted Living a very nice place for seniors to reside.
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About The Birches Assisted Living
The Birches offers assisted living and memory care apartments that are cozy, private, and secure, the way a home should be.
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