Brookdale Pocatello

Penny

We chose the Brookdale Pocatello for my dad because it was bright and clean, and the people were very helpful. The staff is very conscious of his care and extra care, and they seem to be working well with his doctor. I haven't had the food, but my mom is with my dad, and they seem to enjoy it. They do have church services that he attends, they have music, people come in and play music and sing, and they have outings. They also take them to their doctor visits or the store, so they have a lot of activities. My dad is busy in his room, he does woodworking and he's putting together little trivets, and they've allowed him to bring his wood in. He's pretty happy that way. They have a courtyard, a salon, and they have a garden when it's warm enough to garden. I would say that the cost is a little steep.

Doreen

The staff at Brookdale Pocatello has been wonderful, and very attentive, showed us around, and even brought lunch over for my mother-in-law and father-in-law. She answered all my questions and told me things I might not have known about or things that I was concerned about. The food was very good, but it was not like in a 5-star restaurant. They had a salon, linen services, a great get-together room, a place to play games, and a piano in the big room where the residents gathered and sang when we were there.

Steve

Brookdale Pocatello was a larger facility. I think they're somewhere in the neighborhood of 60 residents, and it's a little more institutional, not as homey feeling. Each resident had a private room and a private bath. The rooms were very nice, very bright, nice size, and very airy, but it just didn't have that homey feel to it because of the long hallways and multiple wings. The staff was super friendly. I met with the director and she escorted me through the facility. I spent over an hour with her and she was very good about answering questions and introducing me to several different members of the staff, including people from the maintenance, CNAs, laundry services, housekeeping, the medical director, and their marketing activity director. The rooms had beautiful views of the mountains. The amenities were a little lacking though. They have a dining room that also doubles as the activities room. It's more linoleum floor and they have to move the tables out of the way to have an activity. It's not a dedicated activity room. They have a nice sitting room with couches and a fireplace, but it seemed a little small for the number of residents that they had. I was able to witness an exercise activity involving 10 to 12 residents. They were doing some activities with light weights and dumbbells and looked appropriate for the age of the residents.

Rebecca

I wasn't impressed with my visit at Brookdale Pocatello. They had no ability to adapt to my diet and that turned me away. I didn't really care for their cafeteria set up. I saw one room and it was huge, but that's got to be their more expensive option. The staff was very friendly and they welcomed me. They even had a sign up for my tour. It was pretty nice, and the person who gave the tour was also really nice; I think she's the best thing about the place. The room they showed me is twice the size as the one I have now.

Bonnie

We like Brookdale Pocatello. It's nice, and I like that people could move in their furniture and make it their own and have it the way they like it. It had one central eating and gathering area and hallways that go in different directions. They also have an outdoor patio. My father-in-law has been living there since October. They have some issues but for the most part, they're really good. The staff is great and my father-in-law says the food is good. It's very expensive, though.

Paul

The people in Brookdale Pocatello seemed to be really friendly. The room we selected was a good one; it was nice. I saw the dining room and it was very clean, nice and neat, and tidy. They also provide nonstop, all day long activities. The community provides a ride to the seniors' appointments and they also have activities outside. The person who assisted us was very friendly, courteous, and helpful.