We went to see Highland Estates. During the tour, the person who took us through was very nice. She introduced us to lots of different people. They even brought us treats out from the kitchen. Everything about their presentation was very clear. They were concise on their pricing and the understanding of what's covered, what's not, and what's inclusive. They were very informative and gave us lots of good information. It was a very good experience. They take the residents out periodically. They have a van that takes them to doctor's appointments, a hairstylist on duty, and somebody comes in once a month to do nail care. They showed us a list of the activities and the calendar that they have. They were very thorough.
Good morning Johanna, I hope your day is going well. Thank you for rating Highland Estates five-stars. We are ecstatic to hear that your visit to our community went well. It is our goal to provide the best care and our service to our residents, families, and visitors. We do this by providing information that is clear and concise in a way that is friendly and approachable. Seeing your review has let us know that we are achieving our goal. If you need anything from us or have any other questions, please don't hesitate to reach out. You can reach us on Facebook, phone, or in person. Thank you again, Johanna, and have a great rest of your day. Shawn - Digital Marketing