Brookdale Castle Hills

Offers Assisted Living

19 Reviews
5955 Castle Drive, Boise, ID 83703
Call (800) 385-2527
Brookdale Castle Hills (800) 385-2527

Reviews of Brookdale Castle Hills

19 Reviews Write a review
Food
(Not Rated)
Staff
(4 Reviews)
Facility
(4 Reviews)
Activities
(Not Rated)
Value
(Not Rated)

Assisted Living Reviews for Brookdale Castle Hills

February 24, 2015

By Caring97322750

I am a friend or relative of a resident

We moved my dad to Summer Wind (Emeritus at Summer Wind) about a month ago. We chose them because they are the only one that fits our budget. As far as I can tell, everything is fine. They are doing everything that they say they will do. It is a very nice place. It is clean. The people that are there -- both the staff and the other tenants -- seem happy so I will give it a good grade in that respect. When I ask a question, I always get a smile and a quick answer. I always see the actual people that deal with him. The office people are very friendly. He is in a shared room. I will say it is very small, which is probably why we are able to afford this place. His actual half of his room I will say is the same size as a college dorm. He does not participate in the activities, but I do know they have religious meetings, bingo, and every morning a person gives a lecture to whoever wants to show up and listen. They have music where someone will come and play. They have an exercise class, and they also have tables set up for puzzles and what not. All of the nice stuff are like behind the building where they can go out and be in a location where they cannot escape. It has nice benches and trees. At the last place that he was in, he complained constantly about the food. I have not heard a single complaint at this place about the food. I will rate it as very good.

February 09, 2015

By Sharon93900550

I visited this facility

Emeritus at Summer Wind wasn't appealing to me because they seemed a bit scattered all the time, and nobody knows what they were supposed to be doing. They were friendly, but it just seemed like there was so much going on all the time, so when someone needed something, they had to wait for a while. They need to have more people on their staff.

October 27, 2014

By Caring96163950

I visited this facility

I used to work in long-term care and I had the feeling of that kind of environment when I went into the dining room at Emeritus at Summer Wind. People were just sitting there and eating their meals, something they had to do to get it over with. Also, the people appeared older, quite a bit older than me. They did have a few independent living rooms but it just wasn't the atmosphere that I was looking for. However, the staff was very nice and very accommodating.

Provider Response

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August 24, 2014

By Elaine21

I am a friend or relative of a resident

I moved my sister to Emeritus last July 9th. The staff was very friendly and easy to work with. She was able to get a one-bedroom apartment -- they only have a few of those, so she was able to get a bigger room, which I appreciated. Most units are studio deluxe apartments. They have religious activities and outings every so often to visit some place. They have the usual Bingo as well as arts and crafts.

April 29, 2014

By Caring83109150

I visited this facility

Emeritus at Summer Wind seemed very clean. I was impressed with this facility. The people there were very friendly and very informative. They gave me a lot of good information. They did a very nice tour and explained everything about it and how it works. They also gave me a cost breakdown. They all provided it in a very friendly way. They had basically kind of like a large bedroom with a bathroom and a little sitting area. Some of their apartments did have a small sink and a small kitchenette. However, the facility wasn't what I needed for my parents.

March 26, 2014

By Caring80486050

I am a friend or relative of a resident

The staff, as far as the tour went, was excellent, but I wasn't a big fan of Summer Wind. My mother wanted to be there because she's familiar with the neighborhood, and it's right across the street from her church. The rooms are adequate, and they appear to be clean. The food is institutional. Since Mom has been there, the staff have been helpful and friendly. But it probably wouldn't have been the facility that I would have selected.

February 27, 2014

By Caring77304050

I visited this facility

I visited Emeritus and I don't think it was very clean. Everything seemed very cluttered and there were a lot of stuff around, which was the biggest turn-off about the place. They had open doors where you could see residents inside. It could use updating. However, the staff was very nice, friendly and accommodating though not as enthusiastic as in some other places. Everybody seemed clean and in good spirits.

December 24, 2013

By Elizabeth L

I am a friend or relative of a resident

Summerwind staff was warm and encouraging when evaluating it as a home for Dad. As a Medicaid patient, Dad's accommodations were limited due to restricted funding. That we understood and expected. However, the room he shared was disproportionately divided in favor of the incumbent resident and staff was reluctant to adjust the partition to even out the space. Additionally, staff goes along with an unwritten policy that is driven by residents to enable residents to develop and support cliques. At more than one occasion, when Dad tried to sit at a new table to meet new people both residents and staff asked him to find another seat as the table he initially chose was "designated" for another resident. My suggestion is staff work with residents -- current and incoming -- to devise a more welcoming atmosphere. Social involvement is critical for individuals at this stage of life and we were left with the feeling that administration overlooked unspoken segregation because of anticipated objections by those who had been with the facility for some time. Bottom line: for the first few months Dad found himself sitting alone at meal times.

June 07, 2013

By Lara1

I am a friend or relative of a resident

Summer Wind was a very nice, clean and fresh place. It was close to us. The people are very friendly and helpful. My husband got a shared room for his mom there because she's in Medicaid. My husband said the food is good and mom-in-law likes the food there too. There's a hair-cutting facility there and they take the residents to stores and restaurants. Overall it's very nice.

February 22, 2012

By Ryanne

I am a friend or relative of resident

Food is awful looking, mushy greasy, and nothing fresh. I tasted it. Staff pleasant but quite incompetent, unable to keep records well of residents or give reliable information to outside services. ie doctor ordered physical therapy. Communication between services and departments there are poor to non existent. Laundry ruins and looses clothes even if they are labeled. Is clean looking when you walk in, but resident room was dusty on the dresser and bookcase and appeared to not have been dusted in several weeks. Definitely would not recommend this place to anyone who cares about their family member.

September 29, 2011

By specialhera

I am a friend or relative of resident

Nutrition is an issue at this facility. Few home-made soups and few fresh fruits and vegetables are served at meal time.
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Costs for Brookdale Castle Hills

Cost of Assisted Living

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Starting Price

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Photos of Brookdale Castle Hills


Services and Amenities of Brookdale Castle Hills

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Garden And Patio
  • Resident Parking

Health services

  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes

Languages

  • English

General

  • Respite Care
  • Pets: Yes

Range of services

  • Physical Therapy
  • Occupational Therapy

Types of care

  • Walking Wheelchair Assistance
  • Meal Preparation

Costs

  • Assisted Living Starting At: $2595/month

  • About Brookdale Castle Hills

    Brookdale Castle Hills is a senior living provider in Boise, Idaho that offers residents Assisted Living. Contact Brookdale Castle Hills for more details on services and rates.


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