Provider Response
Thank you for sharing your confidence in our community; we appreciate your feedback and we're so pleased that your mother is making her home here with us!
September 20, 2017
Provider Response
Thank you for sharing your confidence in our community; we appreciate your feedback and we're so pleased that your mother is making her home here with us!
July 21, 2017
Provider Response
Thank you so much for sharing your confidence in us! We appreciate your feedback and we're so pleased to hear that our care merits 5 stars!
June 23, 2017
Provider Response
Debra, thank you so much for sharing your experience at Peachtree Creek! We appreciate your confidence in us and we're so honored to have been a part of your father's journey.
November 17, 2016
September 18, 2016
November 23, 2014
Provider Response
Thank you for your rating and your detailed response on the services within our community. As a Certified Alzheimer’s and Memory Loss Community; it is often that our residents experience their processes differently. We are glad that so many of your personal items have been found.
October 30, 2014
Provider Response
Thank you for your feedback. Our community is thankful for your thoughtful words of kindness and it will be shared with our Customer Service team to generate the excitement within our staff on how their hard work continuously shines through to our residents’ family members.
October 15, 2014
Provider Response
Thank you for your response, and we would like to hear more about your experience. Please contact our Customer Team at the community to share your experience so that our Home Office Team may provide us further direction on how to improve our services. We have initiated a Family Reunion project that encompasses our Customer Service Team reaching out to previous family members and inviting their thoughts on their residence with us and on opportunities for improvement in operations and customer service.
October 03, 2014
Provider Response
We look forward to sharing your kind words with our team. The spirit of comradely is a great example leadership that all of team members display and we take pride in being apart of such a great team.
September 30, 2014
Provider Response
Each neighborhood is designed to closely resemble a home-like environment. This includes a living room, dining room, kitchen, bath and shower room, and 15 bedrooms. The environment sparks nostalgia and triggers good memories from the past with memorabilia. The fully enclosed yard and walking path provides a peaceful and secure environment in which to enjoy nature. We thank you for your view of our community.
March 04, 2014
Provider Response
Thank you for your feedback. Here at Peregrine’s Landing, we take pride in providing watchful oversight of our residents and are always looking to hear how we can improve our current operations. We have initiated a Family Reunion project that encompasses our Customer Service Team reaching out to previous family members and inviting their thoughts on their residence with us and on opportunities for improvement in operations and customer service.
January 31, 2014
August 30, 2013
Provider Response
Thank for your kind words and we will be sure to place this in our staff newsletter. Resident Care Assistants are trained in the Peregrine Way Memory Care Program, which gives them a clearer understanding of the Alzheimer's and dementia related disease processes. They are given 16 hours of continuing education each year. They are also trained on the different behaviors that are common with Alzheimer's and Dementia residents, ADLs, and how to meet their needs by viewing films during and after orientation. Further continued training may also include educational speakers, personal training, and other forms of in-services.
May 29, 2013
May 17, 2013
May 17, 2013
Our memory care community in Smyrna has been purposefully designed to provide your loved one with a nurturing, comfortable, home-like environment that is attractive and easy to navigate. Residents are encouraged to participate in as many pursuits and as they like, appropriate to their ability. No matter what, everyone is treated as an individual person with unique needs.