Okay so i took my father here to visit to see if this would be a fit for him. So we visited the spacious rooms watched a little TV with the other residents and played some crossword games. I turn my head for a second and my father disappeared and had gotten loss outside the center. Within a few minutes they found him they really have a good security staff they actually used their cameras to find my dad and one of the security patrols picked him up. Luckily he never left the premises of the center due to the fast security.
Signature Healthcare of Marietta
Offers Assisted Living and Nursing Homes
15 Reviews
Reviews of Signature Healthcare of Marietta
Assisted Living Reviews for Signature Healthcare of Marietta
September 05, 2011
I visited this facility
Nursing Home Reviews for Signature Healthcare of Marietta
January 20, 2019
I am a friend or relative of a current/past resident
Nurses and caregivers are extremely slow to respond when my mother hits her call button. Response time is between 30 minutes to an hour and is usually closer to an hour. One day it took them 3 hours to get to her. Also, it is very hard to find anyone in charge and they do not do as they promise. Trying to find the name of the facility manager took some digging because no one would give us a name. Rooms are old and tiny unless you are in a rehab room. Speaking of rehab, my mother actually got worse while there. The staff is not friendly and doesn't care about the patients. Trying to find a staff member is nearly impossible.
Provider Response
We're sorry to read of your experience. Please know we take your concerns very seriously. We would like to send your review for further investigation, however, we will need more information. Please share with us the best way to contact you or please feel free to contact us or you may call our anonymous Careline. Sincerely - Signature HealthCARE
April 08, 2018
I am a friend or relative of a current/past resident
My mother went to this place for rehab. When she arrived, she was fully oriented. But after a couple days, I noticed an alteration in her mental status. I immediately alerted the staff. They had no clear explanation. I was told, more than once, that the doctor or nurse practitioner would stop by to examine her. I waited for hours and neither one showed up. Late that night, I learned from her nurse that, according to the doctor, the medicines my mother had been given were the issue and her dialysis treatment the next morning would alleviate it, but the doctor or the NP never examined my mother to make this determination. The next morning, Signature sent her disoriented to her dialysis treatment. From there, she was rushed to the hospital, where it was discovered that sepsis was the problem. The lack of competency and patient concern exhibited by the doctor/staff was appalling and despicable!
Provider Response
We sincerely appreciate your feedback. The care of our residents is our top priority ? and we are committed to giving the highest quality health care available. We strive to do our best to take care of our residents and remain committed to improving, always -- everyday, in everything we do. Our Careline advisors would like to personally talk with you about your experience, what is the best way to contact you? You can also contact our Signature Careline advisors directly at anytime. Sincerely - Signature HealthCARE
February 07, 2018
I am a friend or relative of a current/past resident
Excellent therapy, caring staff. Communicate and be realistic with your expectations!
Provider Response
Thanks for reviewing us! Your feedback is valuable to us! Our staff truly values serving our elders and their families.- Sincerely, Signature HealthCARE
July 03, 2017
I am a friend or relative of a current/past resident
This place is horrible. Needs to be closed. The staff is very rude and will not return any calls. My mom was there for about 6 weeks. I heard from the doctor once and I requested numerous meetings. I would not recommend this to my worse enemy. Every time I went to visit my mom her light was on and it too 20 minutes to just be acknowledged. My mom fell while in their care and they never called me. That is protocol. My mom oxygen tank was not plugged up for the first 2 days. Speech therapy discovered that. I had to constantly educate the staff on my moms condition. Sometimes she had to wait on her meals because they could not get it right or just forgot to bring her meal to her. I felt like myself or a family member had to be with her all the time.
Provider Response
Hello, Please know that we take all concerns seriously. We welcome all feedback as we are always looking for areas we can improve upon. Our Careline is available to anyone (family, resident or employee) to have any concerns, complaints or grievances addressed. This Careline is located at Signature's home office in Louisville, Kentucky. We have shared your message with our Careline advisors; however, if you wish to discuss this further, please call our Careline, email us, or give us the best number to reach you. Sincerely, Signature HealthCARE
March 18, 2017
I am a friend or relative of a current/past resident
Excellent rehab, but if you want your loved one taken care of or if you want meds delivered accurately or on time, look elsewhere. Nurse Call system is a joke.
Provider Response
Thank you for taking the time to review us, and please know that we value your feedback. If you would like to discuss your experience further, please call our anonymous Signature CAREline. Sincerely - Signature HealthCARE
January 20, 2017
I am a friend or relative of a current/past resident
My mom's room was filthy. Most of the staff was very unresponsive. The administration was brutal....Would recommend that you NEVER put a loved one there!! A few nice folks, but they are way understaffed, and the management gives lip service only, does nothing about it.
November 18, 2016
I am a friend or relative of a current/past resident
Please do NOT send your family members here!!! Dropped off mother to help with post hip surgery care and was informed by her this place just isn't up to par. Bathroom grout isn't clean and they don't provide flip flops for patients. They served bathroom sink (covered in lime and calcium) water to my loved one!!! When we tried to check out they made it incredibly hard and forced us to wait to see dr. just to be discharged from what should've been a VOLUNTARY stay!!! WILL NEVER USE THIS PLACE AGAIN!!!!!! AVOID ! AVOID! AVOID!
August 13, 2016
Other
My mother was in Signature for 5 weeks. I was with her when she was admitted. It was at night and the main staff other than nurses was not there at that time, but I did let the nurse on duty know that my mother has divirticulosis and dysphasia ( swallowing problem) therefore her diet would need to be different than the regular meals. She would not be able to eat certain foods. I tried and tried to get her meals adjusted but they never got it right. She only weighed 113 pounds when she entered and she weighed 98 pounds when she was discharged due to their lack of interest in her meals. I would NEVER put her back there again. She has been home for a week and with the help of my family she has gained weight already! Additionally, the occupational therapist did nothing to increase her upper body strength. They had her putting pegs in holes and stack blocks. She did not need that and it annoyed her to even go for that therapy. Again, she has an occupational therapist going into her home twice a week and he is not only working on her upper body strength but is also helping her with pain in her right shoulder.
January 31, 2016
I visited this facility
I did not like Signature Healthcare of Marietta. Not much impressed me with this facility. The rehab rooms looked nicer than the nursing rooms. They have carpet in the halls and I do not like carpet in the halls. Other than the dining room and one little area to play cards, I did not see any day rooms. I saw people outside the doors just hanging off their wheelchairs; I didn’t like it. However, the girl was very accommodating when I toured the place. The staff was nice.
September 15, 2015
I visited this facility
WORST FACILITY EVER!!! Wrong medication given, or no medication at all. The nurse would enter the room and hand my relative a cup with meds, but would not explain anything or even ask for a name to ensure she had the right person. REDICULAS…I will NEVER subject a loved one to that place again.
March 12, 2015
I am/was a resident of this facility
I had surgery, and they took me to Signature for a little while, but they weren’t really equipped. They looked after me, and after a few days they sent me to the emergency room; I have just gotten home from there. When I first went, I was very upset as they put me off in an old wing behind a curtain, people hollered on that, and I started crying and calling my niece ask her to come and stay with me. Four people had to share one bathroom. You can’t get the wheelchair into the bathroom.
When you sit on the toilet, the door was open, and the other woman in the space could watch me while I was on the toilet. It was horrible. However, some of the staff was good, and some were not. The food was not good, and I didn’t eat much in there.
The gym was good, but as far as general living, that was just awful. Just before they took me to the emergency room, they put me in a nice, private room in another wing, and it was just wonderful. If they put me in that room in the first place, I would have an entirely different memory of them. While I was in the hospital, my niece went by my room at Signature, and they had already packed up all my stuff in boxes and given my bed to somebody else, so I couldn’t go back there.
August 27, 2013
I am a friend or relative of a resident
My mother had been in a hospital and they put her in Signature Healthcare to help her get her strength back. She was there for about a month. She liked this facility. The place was very good. It was clean. The nurses and the aides were all very nice. She received good care there. They had good occupational therapists and physical therapists that worked with her and they were very good. I would give this facility a high rating.
June 07, 2013
I am a friend or relative of a resident
My father was in Signature Healthcare for rehab. It's an old building but very clean. He received an attentive and compassionate care there. Since I've visited my dad quite a bit I noticed that the staff don't brief each other properly when they changed shifts. They also have a lot of traveling nurses that, there's a lot of shifting in and out of the place.
March 28, 2013
I visited this facility
I visited Signature Health Center for my mom. It was very nice and clean. They also had very spacious pathways. They seemed attentive to their patients.
Services and Amenities of Signature Healthcare of Marietta
Health services
- Nurse On Staff: Onsite 24/7
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 115206
- Ownership Type: For Profit Corporation
- Date Certified: 07/01/2018
General
- Resident Capacity: 154
About Signature Healthcare of Marietta
Signature Healthcare of Marietta is a senior living provider in Marietta, Georgia that offers residents Assisted Living and Nursing Homes. Contact Signature Healthcare of Marietta for more details on services and rates.
Map of Signature Healthcare of Marietta
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