Offers Independent Living

22 Reviews
300 Charter Blvd, Macon, GA 31210
Call (800) 385-2527
Pinegate (800) 385-2527

Reviews of Pinegate

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Independent Living Reviews for Pinegate

May 15, 2019

By georgebostic

I visited this facility

The manager was so nice and accommodating. The facility provided a two day stay in one of the suites for my mother that my wife and I truly appreciated. My mother only stayed one night and she did enjoy her stay but our family thinks she is not ready yet to move away from family. I believe my mother needs more than just independent living she requires assisted living.

February 01, 2019

By Terry72

I visited this facility

went to tour this retirement home for my dad . It was terrible. When we walked in, several people were at the desk swearing and talking. No one acknowledged us. The young girl at the desk was swearing and texting away. Not paying attention to anyone. Older lady in the office who appeared to the manager was rude and smelled of marijuana. As she walked by us, also on her phone being loud and yelling. No one noticed us. We looked around and walked out with no one saying a word.

Provider Response

Hey Terry, we are disappointed to read you did not have a pleasant experience at Pinegate. We passed your complaint to regional management for further investigation. They have found no evidence of unprofessional behavior or drug use. If you have any additional concerns you feel need to be addressed please reach out to us.

March 29, 2018

By Angie

I am a friend or relative of a current/past resident

My mother-in-law moved into Pinegate. The sales staff had an awesome spirit. It's been an awesome couple of months since she's been there. The staff is amazing and incredible. The food is better than mine, and every time we go, we ate there. We were blown away by Pinegate.

May 31, 2017

By jeff548732

I am a friend or relative of a current/past resident

My mother is in Pinegate. They have great faculty staff and a nice living environment. They have a homey atmosphere. My mother is in a one-bedroom with a living area, a stand-up shower, and a small porch at the back. The food is average. They serve three meals a day. The grounds are well kept, and the location is adequate. They have daily outings.

June 10, 2016


I visited this facility

Pinegate was my favorite if I could afford it. They were very professional, and it was immaculately clean. They had a registered chef and a regular menu with alternative selections that would cover any special dietary needs. The rooms were very nice and large with fit plush carpeting throughout. The residents seemed friendly. They had transportation and either one or two outings a week where they take you in their van or bus to go shopping or to the theater. They had a game room, a TV room, and several games available. You can play chess, checkers, and cards. They allow small pets. Every room had either a balcony or opened to the outside if it is on the ground floor. It is three stories. For a retirement place, they had a fairly large number of men.

May 10, 2016

By ElijahSLZCA

I am/was a resident of this facility

The employees at Pinegate were awesome, but the management team had no concern for their residents. The activities there were lousy and consisted only of bingo and volleyball. There are 300 rooms in the building and only two elevators.

Provider Response

Hello ElijahSLZCA, my name is Katie, I work for Holiday, and I'd like to thank you for reaching out and sharing this feedback with us. We are so happy to hear you think our employees at Pinegate are awesome, but are very, very concerned to hear your thoughts regarding our management team. We'd love to connect with you directly so we can hear more about and address your concerns. In fact, our Resident Relations team can be reached by phone anytime at 800-370-8331, or email at We hope to hear from and work with you soon, ElijahSLZCA, thank you once again for reaching out and sharing this feedback with us!

March 31, 2016

By Cindy121099350

I am a friend or relative of a resident

My mother is in Pinegate. I like the facility and the manager. They have a bus service from 9:00 a.m. until 1:00 p.m., so you don’t need a car. They will take you to doctors' appointments, any activities, or shopping. It is wonderful. They serve three gourmet meals a day prepared to meet everybody’s dietary needs. They have so many activities going on every day, plus a barber and beauty shop. The apartments range from a very small studio apartment to a two-bedroom home. You can visit anytime, and if you stay for an extended amount of time, they only charge you $5 a meal, so there are lots of family members visiting. They have a therapy room, exercise room, and gym equipment. In the kitchen, there's only a refrigerator and a sink, so you have to bring your own microwave. Across the street, there is a hospital, and down the street, there is a long-term-care hospital. It’s quiet, surrounded by trees, and used to be a home community. If you go to another state with a Holiday facility, you can stay there with the prices dependent on the place.

March 08, 2016

By Jewel5

I visited this facility

I liked Pinegate and its nice surroundings. I saw a really nice one-bedroom apartment, but it did not have a kitchen, and the parking space was too far away from the apartment. There is less privacy in this facility because it’s like living in a house with somebody else, and I don’t like that.

February 21, 2016

By Tami9

I am a friend or relative of a resident

Pinegate had everything we were looking for. The level of care they provide seems to be working for us. The staff are very informative and very nice. The atmosphere at this facility is very good and very upbeat. Everybody seems to care about everybody. They have all kinds of activities like bingo, art, and exercises. Mom is really enjoying it there.

January 28, 2016

By Paul119634450

I am/was a resident of this facility

I’m living at Pinegate Retirement Center. It’s nice. The staff is great. They’re nice. The environment is good. The food is good, too. I’m in a one-bedroom unit.

August 08, 2015

By Joan111195950

I visited this facility

At Pinegate, the atmosphere was really nice and pleasant. The staff was very pleasant and very helpful. Everything there was really peaceful. We only toured one room, and it was nice. The facility was fine as it was. We didn't see a problem as far as getting in and out, and if you're independent living and if you want to go to anywhere, everything was very convenient and close.

November 01, 2014

By James96338050

I am a friend or relative of a resident

My parents are in Pinegate Retirement Community. The managerial staff is really good. They are very caring and very concerned about my parents. We hired some caregivers as well but they are not associated with Pinegate. I will have to say that the only thing about Pinegate that I did not care for is their waiting staff in the dining room. The food and everything is really good. They have a nice selection. They keep coffee going all day. It is just that the servers that are not friendly. The apartment is very nice. It is a two-bedroom apartment with two full baths and a nice balcony out on the back of it. It has a little kitchenette. It is nice and comfortable. The dining room is very pretty. It is set-up very nicely. It is kind of like going into a very nice restaurant. You have your plates, your dishes set up nicely with the utensils, and they have tablecloths. I feel like my parents are pretty secure there. The doors are locked at 8:30. You have to have a key card to go in from the outside. They have activities like musicians coming in to play music. They have karaoke nights, poker night, bingo night, craft afternoon, and they have all kinds of staff like that.

December 24, 2013

By Mary76462550

I visited this facility

Everything was very nice at Pinegate. They decorated it beautifully for the fall, and it was very clean. The staff was very accommodating and very friendly. The nurses and the aides were very attentive. They came to see if we needed anything. The 2-bedroom apartment was nice, too. The food was very good. They had activities like puzzles and paintings. However, we felt like it was not for us. There were a lot more patients that were invalid and we are not to that point yet.

July 30, 2012

By cbranflake

I am a friend or relative of a resident

This retirement home is a very nice place. It is very well kept and look aesthetically beautiful. All of the retired citizens seem very happy including the retired citizen that I have visted. The rooms are nice and home-friendly. All of the staff are extremely nice and really care about the citizens. The citizens have their own space and are not crammed. My grandmother finds this facility very enjoyable. The facility is located in the middle of Macon's beauty with very nice botanical gardens and plant-life surrounding the facility. It is also close by to many of Macon's attractions. There is a mall and many restaurants in the surrounding area. The only negative comment I can make about this facility is the occasional rude employee that I have encountered. However, this should be expected in any time of work environment and should not discredit this wonderful facility. I think this place deserves more recognition.
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Questions about Pinegate

Describe the overall population of independent living residents at Pinegate. What is their average age? What are their favorite things to do?

Our residents range from 55 to early 100s and everything in between! Their favorite activities are as different as their personalities! By using our Holiday 365 app each resident is able to view the daily calendar and sign up for events that interest them. If they are unable to find something that peaks their interest on the calendar they can simply message a friend to join them for a game of cards or to enjoy a walk around the community.  

What transportation services does Pinegate offer to independent living residents?

Our residents can take advantage of the complimentary transportation to help them get around town. The scheduled shuttle can take residents to stores, doctor appointments, dining, or group outings.

What makes the chef or dining program at Pinegate exceptional? What kind of menu can independent living residents expect?

Our community has an Executive Chef and Sous Chef who care about providing residents not only delicious but also nutritious meals, 3 times a day. Our menus are changed seasonally to ensure the freshest products and flavors and we offer over 150 different entrees with each season. Residents can select a la carte items for breakfast, lunch, and dinner. Entrees at each service include specials like our Holiday Fresh option or Resident’s Choice. All meals are served in our restaurant-style dining rooms with friends and neighbors, allowing everyone to enjoy good food and good conversation.

What common areas are available for independent living residents?

Residents are able to socialize in our game room or activity room, sit back with a good book at our library, get physical at our fitness room or just catch up with some friends in the atrium.

What safety features or security measures does Pinegate offer to independent living residents?

Our residents can feel safe 24/7 knowing that they can access help with just a push of a button. Each resident receives their own Lively Mobile Plus emergency device that goes anywhere they do. The device, which is included in monthly rent, can be activated for a variety of reasons, including emergencies, directions, health concerns, or to just speak to a friendly voice. The community is also only accessible to residents from 7:30 a.m. to 7:30 p.m. so you can rest easy knowing that there will not be unwanted late-night visitors.

If Pinegate accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We love our residents and we love their pets! Our community is pet friendly so you can bring your furry friend with you to your new home. There are green spaces and courtyards as well as walking paths where you can enjoy nice long walks.

Does Pinegate work with an agency or registry to provide nursing and medical assistance as needed?

Our community provides the option to each resident to choose their own third party care provider. This allows the freedom of choice and flexibility for each resident to determine how much, or how little, support they need.

Costs for Pinegate

Cost of Independent Living

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Services and Amenities of Pinegate


  • Fee Structure Extra: Included In Rent: Basic Cable, Electric, Gas, Sewer, Water
  • Independent Living Starting At: $1795/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments
  • Housing Extra: Handicap Barrier Free Units Available, Hardwood, Individual Climate Control, Safety Rails In Bathroom, Telephone Hookup, Walk In Tub

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Dining Extra: Private Dining Room, Resident Kitchen


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Hiking Trails
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Security Gate
  • Features Extra: Laundry Room For Use, Chapel, Library, Locked Mailboxes, Elevator, Storage Space, Parking: Covered

Cleaning services

  • Laundry For Linens
  • Housekeeping

Technology and entertainment

  • Cable In Rooms
  • Technology Extra: Business Center, Wi Fi In Common Areas


  • Offsite Activities
  • Fitness Room
  • Activities Extra: Billiard Lounge, Game Room, Activity Room

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Minimum Age: 55
  • Pets: Most Pets Allowed
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About Pinegate

Pinegate is located in Macon, GA, providing a vibrant backdrop for your new life as a valued member of our caring community.

From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.

So come to Pinegate for a visit...and stay!

*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.

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