We have placed my dad in Hidden Lake Senior Living. It is the one we like the most. They take excellent care of my dad and don't have complaints with them. The rooms are well-appointed and provide enough space. The place is a four-bedroom ranch home. The staff is very caring and skilled. Food is good homecooking. They offer field trips, and there is a walking path that backs up to their place. My father is very happy there. Its price is about the same as others, but it is like the residents are in their own home with care.
The Waterford at Hidden Lake
Offers Assisted Living and Memory Care
11 Reviews
3100 Hidden Valley Drive, Canton, GA 30114
Call
(800) 385-2527
Reviews of The Waterford at Hidden Lake
Assisted Living Reviews for The Waterford at Hidden Lake
July 05, 2019
I am a friend or relative of a current/past resident
January 09, 2019
I visited this facility
The Waterford at Hidden Lake is a nice facility but its too expensive for what my friend can afford. The rooms are adequate to hold the appropriate amount of furniture and are nicely finished. The staff I met was very cordial and nice to deal with. The activities seemed to be good.
July 04, 2018
I am a friend or relative of a current/past resident
We had my mother schedule to go into another facility. We thought we would check this place out. We liked the facility and realized the cost was a lot less and we felt the rooms were bigger.. My mother has felt very loved and welcomed. We feel the staff goes above and beyond to help. We feel they truly care about the residence and that means so much to us. I am proud we found Waterford. As far as the interaction with the family members, that too has been Great.
January 03, 2018
I am a friend or relative of a current/past resident
The staff is very caring and helpful. They usually go out of their way to assist the residents. Management is rarely around and shows no interest in staff development.
November 02, 2017
I visited this facility
I really liked this beautiful, clean and scenic place. Unfortunately, my relatives need 2 bedrooms and a sitting area for guests. I loved the patio overlooking the lake. Very beautiful. They would love that.
April 13, 2017
I am a friend or relative of a current/past resident
Pretty...and that is the only good thing I can say. Awful food, terrible management, dirty. The parent company Capitol cares nothing about the residents.
October 06, 2016
I visited this facility
I hated The Waterford at Hidden Lake. I had an appointment, and I showed up on time, but they kept me waiting for 35 minutes and didn’t really apologize. We had made an appointment, but I had to sit there and wait. It was probably good that I waited because I heard two aides talking behind me, and one of them left a gentleman resident on his own outside like on the bench. And the other person was saying, “You can’t do that. Mr. So-and-So wandered; you have to stay with him all the time,” and the other one was like, “Oh, I didn’t know that.” So right away, I was like they didn’t have a good handle on their patients, so that was a negative. When I finally got to tour, the woman in charge looked like a dental hygienist; she didn’t have on professional clothing. She was in scrubs. I thought that wasn’t very professional. They had super small rooms. We went down the wing that had one door opened to memory care, and the second I walked in there, it reeked. It smelled like urine. It smelled like an old times nursing home. It was awful. I would not recommend that place. It has beautiful surroundings. It is on the lake, and it is pretty. The curb appeal is nice -- e.g., the front porch and the rocking chairs. It is very pretty to look at. It is too bad because it is very close to my house.
February 29, 2016
I visited this facility
The Waterford was very nice. It had nice grounds; beautiful view. We ate lunch. They were very nice. I think there was plenty of room.
February 15, 2016
I visited this facility
The Waterford at Hidden Lake is brand new, and very modern. It is a very lovely place. When they did the assessment on my husband, they could not provide him the level of care he needed. The facility was very nice, and I like it there very much. Everybody I met was very friendly. The dining area was very big with lots of tables.
September 29, 2014
I visited this facility
I Visited a friend that had just moved in. When I came in the front door the lady at the desk was sitting there with a tablet in her hand. I know from previous experience that a community requires you to sign in. She did not even speak to me much less ask me to sign in. During the visit I watched a family member entroduce herself and the receptionist could not even put the device down to speak to her. It was very rude and I felt uncomfortable watching the family member get treated this way. WHAT A SHAME.
April 30, 2014
I visited this facility
It is so restful when you drive to Hidden Lake. It’s in the valley, and this has a lake and a small creek coming up to it. It’s set up like a ranch, with green grass growing everywhere, and it’s beautiful to look at. There’s a lot of light, and it’s very cheerful. They did have quite a few double rooms, but also studios and one-bedrooms. The staff is very helpful; she took the time to show me around. Everything was neat and clean. They showed me the activity rooms where they did crafts.
Services and Amenities of The Waterford at Hidden Lake
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Offer Companion Suites
Dining options
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Hiking Trails
- Tv Room
- Garden And Patio
- Features Extra: A Community Owned Private Lake
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Skilled Nursing
- Medication Management
- Physical Therapy
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Fitness Room
- Gardening
- Arts And Crafts
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
General
- Resident Capacity: 98
- Staff Patient Ratio: 1 To 10
- Minimum Age: 55
- Pets: Small Pets Allowed
Range of services
- Physical Therapy
Licenses
- Licenses: ALC000164
About The Waterford at Hidden Lake
Relish in the rich history of Canton when taking up residence at The Waterford at Hidden Lake. Nestled in the foothills of the Blue Ridge Mountains, our Assisted Living and Memory Care community in Canton boasts a modern mountain lodge feel with custom décor, a private lake stocked with fish and easy access to hiking trails and apple picking. Cozy apartment homes with single and double floor plans provide plenty of features including an emergency response system with fire safety devices for peace of mind while also creating a warm environment with wall-to-wall carpet and 2-inch blinds. The professional and compassionate team of caregivers enriches the lives of our residents by providing an environment that is physically, mentally, spiritually and emotionally stimulating. With support services available that include medication management and special nutritional counseling, residents can focus on enjoying a wealth of community amenities such as the activity center with a game area and grand piano for listening to or playing their favorite music. Our specialized Memory Care programming in a separate wing takes our services to the next level. With plenty of shopping, dining and entertainment around our Canton Assisted Living and Memory Care community, residents will find myriad recreational and social opportunities inside and outside.
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