Bickford of Alpharetta is just overwhelmingly peaceful and loving. You can just feel the warmth of the people there. It is a beautiful place, and it just felt like home. The receptionist is absolutely wonderful. She makes you feel like a million dollars because she is so sweet. I would say that 80% of the service is good. The reason for that is because they are in the middle of a turnover of directors there. Some of the people when there is no director are like the mouse that plays when the cat is away. A few of the helpers there are kind of lax right now. They don't do exactly what they are supposed to be doing. But overall, I love the community and so does my husband who is the one that is from there. I am happy with the place, and once the director comes in, things would straighten out. The place is absolutely wonderful, and the people are wonderful. I would definitely recommend this place. The warmth there is just unreal. The food is very good, and patients are wonderful. One of the best parts is that if you have a pet, they allow you to bring the pet with you. If it is a dog, they will take it and walk it out for you. They have a little basket with the pet's name on it where they keep treats for it. This place is just a goldmine that a lot of people don't know about. I'm quite sure there are other good communities out there, but I love this one.