Brookdale St. Augustine
150 Mariner Health Way, Saint Augustine, FL 32086
(800) 558-0653
Verified Partner
3.68
(16 reviews)
Photos of Brookdale St. Augustine
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Reviews of Brookdale St. Augustine in Saint Augustine, Florida
3.68
(16 reviews)
Facility
3.5
Staff
4.2
Kevin
3
|
December 11, 2023
Brookdale St. Augustine could use a little bit of an update. The facility was a little bit dated and a little bit darker than I would have liked in terms of the aesthetics of it. The day that I was there, their elevator was broken, so I had the chance to use the service hallway and it wasn't clean. To get to the second floor, we had to use the stairs and I had to go into the service area. It wasn't maintained. It was pretty dirty. The activities room was very disorganized. It's difficult for me to see how they would conduct any activities in that room. It was so bad. I spoke to some of the residents and one of the resident complaints was the lack of activities that they schedule. They often don't hold them. It would not be a choice for my sister. The salesperson who accommodated me was knowledgeable and personable. It needs a little bit of an update in terms of the interior. Certainly, they need to clean that service area, especially if there are going to be instances when the residents have to use it. There was a lift in the dirty hallway. The residents could sit on one of those stairlifts that go on a rail so that they didn't have to use the steps. They have a backup when the elevator goes out, which is good. In terms of pricing, I can only assess pricing based on a comparison to other facilities and I would say their pricing was lower than other facilities. It is an appropriate value for that place. They were offering discounts. They were running specials.
Provider Response
D.
3
|
September 18, 2022
Brookdale St. Augustine is a nice enough facility. It's a little dated, but my uncle likes it. He likes the routine and he says the food's good there. When he was visiting relatives, he would frequently share meals with them and he was very happy with the place. We recently did a tour and the staff who took us around was very good. The rooms, as well as the dining areas, are adequate. It's a very pleasant-looking place. They just have a lot of a la carte things, so they're not inclusive, and I noticed that the residents didn't look quite as content as they did at another place we visited.
Provider Response
Mike
3
|
September 10, 2021
Brookdale St. Augustine was an older facility, not as well-maintained, and it did not appear to be as clean or sanitary as some others I visited. The staff seemed pleasant, but not as engaging as other facilities. They also did admit to having some staffing challenges with the COVID environment. The dining area seemed adequate, but their meal plans were not nearly as client-friendly as the other facilities. They had an onsite salon and a library, but the activities seemed like they were pretty common with what I saw at other places.
Provider Response
Hope
4
|
August 16, 2021
Brookdale St. Augustine was nice. The staff showed us around and told us what kind of services they do, the cost, and stuff like that. The studio apartment that she showed us was really nice. We're surprised at how big it was. We toured the assisted living, and the amenities were good. My brother is deaf and needs a translator, so an interpreter would have been better. They don't have that. They have movie nights, puzzles, and any kind of games that they come up with.
Jonathan
5
|
June 22, 2021
I visited Brookdale St. Augustine a couple of months ago for my father. The place was clean and nice. They have their own hairstylist there, and the people were nice. The lady who accommodated us told us specifically what he is and is not allowed to do. He can smoke all night there. It sounded pretty good, and I think he would like it. There are single women there, so he could be with them or talk to them. He could get snacks all night long. They'll give him snacks and milk. They feed him three times a day. They would not allow him to drink. The staff was curious about what his was decision and where is he at. They made me feel comfortable, and it felt like I was at home in an apartment living with family. Overall, I would stay there myself when I am older. If ever I had to get help and get back on my feet, I would stay there.
Mary
3
|
July 17, 2018
The biggest thing that turned me off about Brookdale St. Augustine was that the memory care floor smelled like urine. I was not impressed with that at all and I talked to them about it. They had carpets in there and some of the residents were incontinent and it just doesn't work. The staff was very nice and accommodating. The building was very pretty, but that second floor was not good.
Provider Response
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Costs for Brookdale St. Augustine in Saint Augustine, Florida
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$2,455
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$5,400
Starting Price
Services and Amenities of Brookdale St. Augustine in Saint Augustine, Florida
Costs
- Rent Plus Care Fees
Room and housing options
- 1-bedroom apartments
- Companion Suites: We offer companion suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
About Brookdale St. Augustine in Saint Augustine, Florida
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
Assisted Living Facility #9908
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