Royal Palm

Offers Assisted Living and Independent Living

52 Reviews
2500 Aaron St, Port Charlotte, FL 33952
Call (800) 385-2527
Royal Palm (800) 385-2527

Reviews of Royal Palm

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Assisted Living Reviews for Royal Palm

March 31, 2020

By Reviewer32520

I visited this facility

The lady at Royal Palm was very nice and very informative, but I didn't care for it too much. It seemed dark and dreary. The independent living was pretty nice, but the assisted living looked like a nursing home. The building was older, but it was nice and clean. It felt more like an institution.

June 19, 2018

By Cathy

I am a friend or relative of a current/past resident

I am writing as a testimonial to the love, care and service that my mom has received in the last year. As a family member that lives 20-hour drive away, a sense of security, dignity and respect for my mom was what I was looking for in an advanced placement center for my mom. When I found her at her former home, she was not able to take her medications properly, the management wouldn't fix her air-conditioning or clean her room and she was near the end with an internal infection, and she didn't recognize me and was quite afraid. I had only a few days to get her to "safety". I reviewed 3 different communities and the decision was based on location, availability of facility to her familiar surroundings and "the right feel". The ladies had us laughing from the moment we entered the building; your activities coordinator is a stitch and very special. We are regular folks and immediately my mom met someone from our old hometown area in Illinois. Go figure! Such a relief! It has been about a full year and my mom is alert, is getting proper nutrition and has been made to feel important/needed by being an ambassador to the community (she loves that!). I know that as she progresses or regresses as the case will be, she will be cared for at Royal Palms. My contact, Steve S., has been like a family friend. He understands how difficult it is to have a parent so far away. He has assisted in communications (my mom can't use her phone), filling out paperwork for my dad's veteran's forms, and so much more. He has kept in contact with me during my mom's last few trips to the hospital. He truly seems to care and understand the people he serves and protects (he is awesome!). The nurses, staff, and location have been so valuable to the peace of mind our family has that mom is in the right place.

June 05, 2018

By Joyce

I am a friend or relative of a current/past resident

My mother (age 91) received excellent care and support at Royal Palm. The facility was always spotless and the meals were terrific! A nice variety of activities were provided, as well as organized trips to community events.

May 31, 2018

By John

I am/was a resident of this facility

Excellent! Could not be better. Treated like family under difficult circumstances. Cheurol, Zack, Brandon, Ken, Ashley, and Kim, your organization is very lucky to have first class people working for you and taking super care of your patients and their family.

Provider Response

Hi John, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Royal Palm Retirement Centre. We are glad to have you as a resident. Please let us know if there's anything else we can do for you!

May 15, 2018

By David

I am a friend or relative of a current/past resident

My mom has lived at Royal Palm for a few years now. Steve and his staff take great care of her and our coordination with them works very well! Thank you!

Provider Response

David, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out!

May 10, 2018

By Mary B.

I am a friend or relative of a current/past resident

My mom is in assisted living and so needs a gentle watchful eye, and gets it. Staff always open to thoughts and concerns. Mom has been there for 5 years and we are all glad she is. Mom has been there for 5 years and we are all glad she is. Strong sense of community.

February 15, 2018

By Sandi W.

I am a friend or relative of a current/past resident

Choosing a place for my mom to call "home was a big decision. The staff at Royal Palm has been exceptional and we know that we made the right choice! As for mom, she has adjusted well and personally told me to mark Royal Palm with 5 stars!

January 13, 2018

By Carole

I visited this facility

I was impressed with Royal Palm Retirement Centre. They make everybody interact with everybody else. They had a game room, movie nights, coffee shop, and take a bus to go places. The food and staff was pretty good. The rooms were really small, but that's the way it is.

May 09, 2017

By Scott373864

I visited this facility

The rooms in the assisted living of Royal Palm Retirement Centre were just too small. The staff was very friendly and very nice. The amenities were nice, too. There was a salon in there. There were card games, and some other activities going on while I was there. The dining area was very nice, and the layout was very nice, too.

April 11, 2017

By RoyalPalmGuest

I am a friend or relative of a current/past resident

I had lunch with a friend here and the staff couldn't be nicer. The food was good and we had many choices. My interaction with staff on the floor was friendly. I asked to see an activity director and was met promptly and courteously. So far I'm pleased.

February 26, 2017

By protectingtheunprotected

I am a friend or relative of a current/past resident

Staff to resident ratio way below state standards. Their latest AHCA report proves that. Infested with bed bugs. If you love your family member do not put them here. Residents don't get their prescribed medications. Neglect, abuse etc.

Provider Response

Hello, My name is Katie and I work for Holiday. I'd like to thank you for providing your feedback, but am very concerned by some of the concerns you raise -- we hold ourselves and each other to very high standards, and strive each day to go above and beyond for our seniors and their residents. If you can, we'd really like the chance to connect with you to hear your concerns, and provide facts to ease them. We can be reached by email or phone, and would love to hear from you by either channel so we can clear up these misconceptions -- please, do write at, or give us a call at 800-370-8331. We really look forward to connecting with you so we can clear this up - thank you so much - talk soon!

February 07, 2017

By Cathy800500

I visited this facility

I liked the Royal Palm, but it was cramped. When everybody was out in the hallway going to dinner or to activities, it seemed very cramped. I thought the activities and staff were wonderful. I really liked it, but the grounds were very limited. Everything was indoors, and they go out on activities, but there really wasn’t space to walk around outside. It was in a more crowded, urban area. It was very nice, but the only thing that was missing was the space.

October 20, 2016

By Brett453741

I am a friend or relative of a current/past resident

My parents moved in to the Royal Palm Retirement Centre. It seemed clean, plenty of staff, and rooms are adequate. They've got movie night every night, library, a multimedia room where they can Skype, a chapel, and a whole bunch of things that they can do. We're pleased with it. They just have to pay extra for laundry, and they can do laundry themselves in the community laundry room. The staff is very friendly, and we've been absolutely pleased with them.

May 10, 2016

By Anonymous123457550

I am/was a resident of this facility

I chose Royal Palm Retirement Centre, and it’s not very good. It's the first time I've been in an assisted living facility, and it’s not what I expected. I am 70 years old and handicapped, and this is like a nursing home, but I can afford it. We play bingo. I would not recommend this place because I am not happy here.

March 31, 2016

By DJ9

I visited this facility

My mother had decided on Royal Palms, and we are waiting for an opening. It is in the process of remodeling its main level. The staff was very courteous, thorough, and cordial, and we had a very good experience dealing with them. The dining room had multiple tables with plenty of staff waiting on the residents. The largest room that they had available was the one-bedroom and one-bathroom unit. They had lunches outside of the facility three out of four Fridays a month and went to the Charlotte cultural center for events. They provided transportation to doctors' visits, grocery stores, and discount stores for the residents. They had a bistro area for casual get-togethers as well as a coffee bar, a library, beauty facility, and a nursing station. They also had a rehab facility right across the street, and $10 a week would allow them to participate in the activities in that place.

February 29, 2016

By Marbury

I visited this facility

Royal Palm Retirement Center needs a lot of updating. It’s an older facility. The dining room can serve 200 people all at the same time. They have a lot of different activities at this facility. They have a salon, a spa, and a barber shop.

February 29, 2016

By Michael124791850

I visited this facility

Royal Palm is set up like a hotel. It had central dining area, and the room was cramped. They had shuffle board, transportation to and from events.

February 29, 2016

By John116310850

I visited this facility

We stayed for two nights in independent living. Staff was competent and gracious. We plan to use this facility when we are ready.

January 23, 2016

By Bill118777950

I visited this facility

Royal Palm is a much older building. The staff was very friendly, and the people seemed really good. It wasn’t quite as homey, and appeared more hospital like. They have activities, and they have a calendar.

November 08, 2015

By Anonymous114431950

I am a friend or relative of a resident

My sister ended up choosing Royal Palm. The staff was very friendly. The environment seemed clean. We had lunch there, and it was OK; it wasn’t great. Their apartments were clean, but not spacious. It's very small.

October 27, 2015

By Theresa36

I am a friend or relative of a resident

My uncle was at Royal Palm Retirement Centre. They included all meals, activities, and transportation. Also they didn't charge for his parking because he has his own car. The admission staff was wonderful. The rest of the staff that we met, they were all very good and sweet. They couldn't do enough, and they were wonderful. I absolutely recommend them. The room had nice amenities. Everything was new. The bathroom was easy access, where they could have an additional person to help come in to the bathroom with them. The shower and the bath were very nice. Overall, it was a very nice building.

September 30, 2015

By Reeba

I visited this facility

The only one that we really like was Royal Palms. They were very courteous and helpful. My sister and I met with one of the representatives who showed us the amenities and the rooms that would be available for my mother. We really enjoyed that facility and are pretty sure that she may end up residing there. She is just not ready at this point, but we were doing our investigation. The amenities -- there was a nice dining hall, a gathering room for the residents with the big T.V., card playing, games, singing, and different things that my mom would enjoy. The rooms was unfurnished, and they were nice enough to show us a room that one of the residents allowed us to come in and look at how they had it decorated which was so bright, and they could turn a nice cozy room for my mom.

September 30, 2015

By Caring113652450

I am/was a resident of this facility

I am planning on staying here at Royal Palm Retirement Centre for at least another year. I have been here for three and a half years now. I am happy with the staff. I am not too pleased with the food; the food could improve significantly. I am happy with the facility. They have a lot of common areas that is important to me. We have a separate TV room, a library, and a game room. I am quite happy with the fact that there are about 180 residents here, and the reason for that is that prior to moving here I was very lonely living in a condominium; here, I see many faces and many people to talk. That is about the sum and substance of why I do like it here. What I was considering the most, it had to do with being closer to family, not because I was not happy with Royal Palm. They have a bus that takes us out to picnics once in a while. The same bus will take us shopping if we need to, the bus will take you on medical visits whenever you need, and there are many outdoor activities we plan. Sometimes, it’s just a walk in the park. They are quite good.

July 28, 2015

By Albert11

I visited this facility

The building inside was quite nice, the people were folksy, and everybody seemed happy. The facilities were all more than good enough. They had weekly happy hour. The problem was the presentation from the street was not very good. Royal Palm Retirement Centre was in a crowded commercial area surrounded by vast shopping lots and parking lots, very metropolitan, not much room for a tree to be planted, and a rather difficult process of even getting into the front door. You had to figure out where you're going to put your car and then walk some distance to get in. But once you're in, they give you the service that you'd like to have. It's very clean and very attractive, but it's an entirely different flavor. It was a very nice facility indeed but a little older, and because of the number of floors, the density of population is necessarily higher. The staff were nice and accommodating.

March 31, 2015

By Caring103788750

I visited this facility

I visited Royal Palm. It is an older building, and it is multi-stories. My biggest concern there is the single elevator for the whole building which I didn't think was adequate. The apartments were very nice. It has a balcony which is very nice so that the senior has a place to look out, sit, and get some sun. I saw the dining room. It is one large dining room where everyone can eat together. I happened to be there right around meal time, and the people seemed eager to get in there to eat. It is older, and it didn't seem modern. The décor is dated.

January 24, 2015

By Chauncey

I visited this facility

I visited the Royal Palm, and the tour was done very professionally. All of my questions were answered by the director. The facility was very clean. The residents seemed to be well cared for and happy. The staff was very professional. They showed a caring environment. I would feel comfortable putting my sister there. The reason I chose this facility is because they have memory care.

January 19, 2015

By anonymous100392450

I am a friend or relative of a resident

I have two or three friends in Royal Palm. I think their rooms were too small. I do not think that they were adequate at all. I tried their food, and it was good.

August 13, 2014

By patricia9151

I am a friend or relative of a resident

My mother-in-law is in the independent living side at Royal Palm Retirement Centre. I like their array of services and the fact that it is a graduated facility, so that should she deteriorate she doesn't have to leave that facility. It does not have a nursing home component, but it does have a memory care unit and it has an assisted living side with nursing care. She has a one-bedroom apartment. It has a little kitchenette, bathroom, nice walk-in closet, and living room; it is very pretty. Food is okay and they give them options: small, medium, and large portions, so that they have some choice in terms of both the amount and the meal portions. There is a main dining room that they go down to, but if she is ill they will send the meal up. There is a nurse on the staff. The other thing that I really like is they are bringing doctors in from the community who actually serve as primary care physicians for the residents, so that they don't have to travel to the doctor's office. They can see the doctor there at the facility. It is very nice. I am very pleased.

April 10, 2014

By Caring83255150

I am a friend or relative of a resident

We chose Royal Palm because it is affordable. The staff is very friendly and helpful. The rooms are unfurnished but very nice and just what we needed. I have not tasted the food, but my grandmother hasn't complained about it. They have activities like card games, ice cream socials, and they have people come in. They have a beauty shop. They have outings.

December 12, 2013

By DoeADeer


I work as a home health professional in Port Charlotte and routinely see several patients at Royal Palms. The staff is always very friendly and willing to help in any way. The activity girls are always doing something fun with their residents and everyone seems to genuinely like living there.

October 30, 2013

By Caring73302150

I am a friend or relative of a resident

A friend of mine recommended Royal Palm and I went down to look at it. It was one of the least expensive. It was very nice and several things just fell into place, so I said this is our place. The rooms are very nice and it's like a nice hotel. My mom has one of the smaller rooms with its own private balcony and a screened in lanai. She's on the 4th floor and it came fully furnished. She has two closets, a bathroom and a kitchenette, a refrigerator and a microwave but no oven. They have all the activities you can think of; they have a TV room, a library, an activities room where they play games. They have transportation to and from all the stores and places in the area. They do all activities from exercising to bingo. They have a dining room where they serve three meals a day. I've eaten there several times and the food was excellent. They also have an ice cream stand and a little cafe. Royal Palm is a pretty nice, little place to live where people care about you.

July 23, 2013

By Jeanette8

I visited this facility

At Royal Palm Ret Centre, my daughter went into one of the rooms and her feet got stuck in the floor of the kitchen area. It was not clean enough. Every once in awhile, the residents didn't leave their rooms because they had staph infections. There was a lot of problem with that.

June 12, 2013

By Katherine5

I am a friend or relative of a resident

The staff at Royal Palm Ret Center was great, but I think they could do more for my mom. My mom told me that they don't do anything. So I don't know if it's just my mother complaining or they really don't do anything.

May 14, 2013

By Linda67270550

I visited this facility

This place has more help than the others I visited. I was not happy with the room that they showed me that was available. It was too small and looked more like a cage to me or a cave, I didn't like it at all. The view out the window was the roof of another building. The place is clean and everything looked fine except the room they showed me that was available. I was not that pleased with the person I interacted with there, she seemed that she was too busy and had no time for me.

May 11, 2013

By John39

I visited this facility

I visited Royal Palm Ret Centre and this would be my first choice because of the location and price. The staff were really nice because they went out of their way to help me. The apartment I saw was big enough for one person. They served three meals a day.

February 17, 2012

By weaverhe

I am a friend or relative of a resident

My grandparents moved into the Royal Palms Retirement Centre a few years ago, and they love it. Every time I've visited, I love it just as much. The Centre offers levels of assistance, from independent living to total care in the nursing home. My grandparents live in an independent living apartment. The apartment is spacious and great for visiting, with a small kitchen, bedroom, bathroom and a generously-sized living room. There is even a sun room, great for spending some time alone with either grandparent. They get two meals a day in the dining room, so whenever I visit, I always accompany them. The food is delicious and filling, but healthy at the same time. The dining room staff is wonderful, and the chef is always coming around to the tables. The staff takes the time and care to learn the name of each and every resident that comes to their dining room, making it a great experience. If my grandfather wants to take his grandkids for a special treat, he always takes us to the ice cream shop and cafe for sandwiches and sundaes. The centre has great hotel-like accomodations, great for when my whole family visits. These rooms have a bedroom, living room, bathroom and small kitchen as well, with plenty of space to spread out and get comfortable. There is a lot for guests to do, as well as residents. We regularly frequent the huge swimming pool, shuffleboard courts and game rooms. I love knowing that my grandparents are very involved in such a great community. My grandfather teaches computer classes to residents, and my grandmother is involved in several book and craft groups. I feel reassured to know that my grandparents have a comfortable life, with great staff around to check up on them and take care of them when needed. The Royal Palms Retirement Centre is great for my grandparents, great to visit and gives me great peace of mind.
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Independent Living Reviews for Royal Palm

May 10, 2018

By Cathy A.

I am a friend or relative of a current/past resident

I am happy and relieved that my Mom is a resident of this community. The staff goes above and beyond to give my family peace of mind regarding my mom's care. They call me periodically with updates and I can call them anytime. I live long distance, so it is difficult, but they help breach the gap.

May 10, 2018

By carri54

I am a friend or relative of a current/past resident

My mother decided it was time to sell her home so we looked at several retirement centers. Royal Palm was by far the best fit for her. She has her own apartment, which is lovely and plenty spacious but also has the option of company whenever she wants it by joining the other residents downstairs, for meals and/or activities. She is extremely pleased with her decision to move there.

April 26, 2018

By Susan

I am a friend or relative of a current/past resident

Great place. Food is great. Steve and Kim are the best. My future father-in-law, Mike, knew this is where he wanted to be. Sold his house in Orlando! Great new family for him. Thanks Steve and Kim and staff.

March 30, 2017

By Michael517727

I visited this facility

They were very nice to me at Royal Palm. They showed me the rooms, but unfortunately I cannot afford it. It was a very nice place, clean and all that, but I have no way to pay for it. Everybody I met was fine. The only thing about the people who were there was they were older than me and were in need of aid. I am 70, and that is not for me. What I saw of it was very good. The rooms were nice, and everybody gets treated very well as far as I know. It was pretty clean, and everybody was polite.

March 07, 2017

By Jana813331

I visited this facility

The staff in Royal Palm Retirement Centre was much friendlier. They are interactive with us. They introduced themselves with who they were and what they did. We noticed a lot of people were out and going about. I just thought that the dining and the kitchen areas were a little dirty and run down. They could improve on renovating the dining and the kitchen areas.

November 19, 2016

By Edward163883

I visited this facility

I went to Royal Palm Retirement Centre, and all I could see was a lot of people staring straight ahead, with no life whatsoever like zombies. Everything was fine. The staff was fine. There’s something going on all the time. They have all the facilities, and it’s comfortable. I have no argument with anything they’ve done, but it’s not for me at this point.

July 29, 2016

By Francine241343

I visited this facility

I liked Royal Palm because you have a choice of dinner. It was more like a hotel and a bigger facility with many people walking around, and everybody was happy. The scenery was very nice, and they had covered parking. It’s near a shopping plaza and in walking distance of a hospital.

March 21, 2016

By Jill38

I visited this facility

We visited and liked Royal Palm Retirement Centre. They were in the process of updating. We liked the apartments and activities. We had the opportunity to eat there, and the food was good. The staff member who accommodated us was very helpful. I went in with a lot of questions, and she was able to answer all of them.
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Questions about Royal Palm

Describe the overall population of assisted living residents at Royal Palm. What is their average age? What are their favorite things to do?

The average age of our residents at Royal Palm Retirement Centre is 85. Our residents enjoy parties, ice cream socials, cards and their favorite is the Chef Showcase. Many of them shop, go out to lunch, play cards and enjoy the socialization.

What makes the chef or dining program at Royal Palm exceptional? What kind of menu can assisted living residents expect?

Our dining program is restaurant style. Our executive chef has recently won 2 awards in competing with other chefs in assisted living. Our menu offers 2 entrée choices, healthy choice and resident choice as options. Our meals our home cooked by a great team of chefs.

What places are nearby for independent living residents to enjoy?

The Cultural Center which has shops, a variety of activities and plays. The Town Center Mall, parks and a variety of restaurants are close by.

What are some recent off-site events that the community activity director at Royal Palm has organized?

The residents have enjoyed trips to the casino, boat ride down the Peace River, plays and mystery trips.

What makes the chef or dining program at Royal Palm exceptional? What kind of menu can independent living residents expect?

Our dining program is restaurant style. Our executive chef has recently won 2 awards in competing with other chefs in assisted living. Our menu offers 2 entrée choices, healthy choice and resident choice as options. Our meals our home cooked by a great team of chefs.

What common areas are available for independent living residents?

We have a multi-purpose room, TV lounge, library, computer room and gazebo.

Costs for Royal Palm

Cost of Assisted Living

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Cost of Independent Living

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Services and Amenities of Royal Palm


  • Rent Plus Care Fees
  • Assisted Living Starting At: $1750/month
  • Independent Living Starting At: $1750/month

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Laundry For Linens
  • Housekeeping

Technology and entertainment

  • Cable In Rooms


  • Offsite Activities
  • Music
  • Games
  • Religious Services
  • Lectures Discussions
  • Wii Sports
  • Fitness Room

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guests At Mealtime


  • English


  • Resident Capacity: 125
  • Respite Care
  • Minimum Age: 65
  • Pets: Yes


  • State Licenses: 3915
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About Royal Palm

With all the comforts of home, Royal Palm offers superior care and life enrichment activities so you can live life to the fullest. Just 40 minutes from Fort Myers and close to shopping at Port Charlotte Town Center, there are countless opportunities to connect with others, explore your interests and pursue a healthy lifestyle.

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