Manor Care Health Services of Palm Harbor

Offers Nursing Homes

21 Reviews

2851 TAMPA RD

Palm Harbor

34684

Manor Care Health Services of Palm Harbor

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3.0 21

Alicia Stephens 2021-04-16 I was a resident here for a few months. The staff were great. They are very caring and professional. The therapy dept are great. I have recommended this facility to others including my family. The food could be better. I am/was a resident of this facility

5 4 1

lbw6303 2021-04-10 My Wife was in this facility for one month (Oct 2020) as part of her stroke rehab. she spent 2 months at a facility in Mn that was MUCH better than ManorCare. I researched several Tampa bay area facilities based on CMS ratings prior to bringing her back to Fl. I selected 5 that had a 5 rating and were near our home here. Because of COVID, three of them could not accommodate my Wife. i worked thru applications with the other two in order to have a backup and selected ManorCare as the primary. in less than 1 month, my wife was begging me to get her out of there. I Did! I brought her home and have cared for her myself for 5 months now. I Cannot recommend this place. I don't believe they deserve a "CMS 5". my wife's condition was paralysis on the right side (she's right handed). wheel chair bound, difficult chew, swallow and speech. I acknowledge that COVID was a factor, but they were short staffed and both staff and patients suffered accordingly. There were staff who valiantly tried to do a good job. my apologies to them for this bad review. Your MANAGEMENT let you down IMHO. To summarize the plight of patients like my wife: (1) (she's learning to be a "leftie") awful food was dropped off for her to cut up and try to eat and chew. I finally started bringing food for her every day; (2) long waits for nurse help. She would finally call me and I would call the front desk for help; 3) stressed out nurses being rude. they were forced to do what visitors like me would normally do; 4) Get her up in the morning to sit in a non-reclining wheel chair all day long. Try napping in that situation - the only alternative was back to bed; 5) Not enough therapy. This was/is a Management failure - upper and middle - . " Management-as-Spectator" is completely unsatisfactory and COVID is NOT an excuse. I am a friend or relative of a current/past resident

5 2 1

shellie2518 2020-09-26 My dad was here a very short time, nothing was ever addressed, none of my concerns were met. They over medicated him and underfed him. He lost 20 pounds in just a few weeks and ended up with bed sores. He passed away there and I am so heartbroken. I couldn't see him because of the pandemic. Horrible nursing staff, never knew any information. You could never get in touch with anybody either and they never returned phone calls. I never got a phone call from the doctor or the dietician. And I asked to speak with both. Please find your loved one somewhere else. This place needs to be investigated. Other

5 1 1

flyer88 2020-07-06 I call to check on my mom. The nurse is never available. Never calls back when I am told they will. Those who answer the phones are not helpful I am a friend or relative of a current/past resident

5 1 1

larrya 2020-04-22 I have been a patient at 6 other nursing homes, all in another state. The nurses, cna’s and PT’s and OT’s all are very good and rank near the top! I only experienced two negatives, the food is hit or miss and could be improved. The other negative is response time to patient call lights. I once waited over 40 minutes for a response and was told “we are busy”. I am/was a resident of this facility

5 4 1

BrianLee22 2019-10-17 My room was Awesome it felt like my room at home. The Nurses and caregivers and physical Therapy was Great they went above and beyond for my care. They seem more like family which made my stay just Great. Administration was also so awesome to one stands out that is Jeff He would come visit and talk he is from my home state Go Buckeyes. Lol If I have to go back in Rehab this is the place I want to go. Over all Excellence is what I experienced while I was there. I would Recommend this place to anyone. like I said they are like family I go back and get my hugs and still feel the love from all. This is the place to go to. I am/was a resident of this facility

5 5 1

Joanne 2019-05-30 We love Manor Care Health Services of Palm Harbor and we're very impressed with their facility. My husband and I have been very pleased with them. The staff seems knowledgeable and helpful. We like the nurses and the ladies that help Mom out in the evening. The dining area looks very nice and they also have an activity room. I am a friend or relative of a current/past resident

5 4 1

HW 2018-07-30 The food at Manor Care Health Services of Palm Harbor was terrible. When my husband wanted to eat, nobody would help him. The therapy sessions were kind of scattered, and they were rough with him. They gave him something in the evening and when I came early in the morning, I could not rouse him. They guy next to him said they gave him something because he was restless. A doctor came to see him and sent him to the hospital. The staff seemed to do a lot of hanging around in the hall and talking. I am a friend or relative of a current/past resident

5 3 1

JKL50 2017-10-13 My father was sent there for rehab, and at some point it became obvious to me that he had medical conditions that prevented him from eating, the staff members knew it (such as putting his pills in apple sauce), but did not seek medical assistance. Family member had to direct that he be transported to the emergency room where they found he was severely degraded. Family's view is that had I and other family members not intervened, he would be dead now. Directed the hospital to send him to another rehab facility. I am a friend or relative of a current/past resident

5 1 1

carotex 2017-10-05 I would not put a loved one in this facility. While I feel as though the minimal staff for patients try their best, the lack of care, and the food is horrid. While we have contacted the management several times in regard to what is going on , it does not change. I have seen a roach and ants as well. Between the food and the bugs , these poor people may as well be in prison. I would not recommend this facility to anyone Other

5 1 1

melarue 2017-08-12 This place is very old and needs much updating, all rooms and equipment are old. The bright side to this place is the Therapy is very good, but the nursing care is very very poor. For someone who needs the extra help it is probably not a good place. It takes 20 to 30 minutes to get help from someone. If it happens to be the 11pm- 7am shift it takes longer. I would say half of the nursing staff even likes their job the rest barely go through the motions. I know rehab is a decision no one wants but think hard before going to this place if you need extra help. I am a friend or relative of a current/past resident

5 2 1

Casey646730 2016-10-05 I got him in a rehab facility right now called Manor Care, and my impression was certainly good. The staff is good, and the grounds were nicely kept. I am a friend or relative of a current/past resident

5 4 1

JJ2016 2016-09-05 Clean, but stained, peeling wall paper and dilapidated furniture. Horrible food and incorrect orders. Baths missed, patient lights left on for lengthy periods of time. Medications often given extremely late. Facility doctor didn't not see my mother in the Medicare mandated time frame. The only positive thing I can say is that the physical therapist was great. The first occupational therapist couldn't seem to figure out scheduling around pt and lunch. Her stay required there required constant supervision on my part to make sure she was receiving proper care. We were very disappointed with this facility and would never recommend it to anyone. I am a friend or relative of resident

5 1 1

JA1 2016-02-09 My parents are in rehab right now at Manor Care of Palm Harbor. It's good in some ways, but pretty disappointing. Mom has actually declined since she has been there. Initially, she was in a part that is called MedBridge which is much nicer, and much more comfortable. Now, she is on another wing that is clean, but certainly not really all that nice. The room is very small, and old. I'm very unhappy with the food because they have my mom on a pureed diet, and she doesn't need to be on a pureed diet. I take her food in every day, and she eats it with no problem. They have some social recreation for other members, but my parents are not getting anything like that. There are some people there that are good, but there are definitely some issues too. I am a friend or relative of a resident

5 3 1

lois425 2016-01-06 My husband was there for two weeks following surgery for a broken femur. The facility is clean, quiet, and attractive. The staff, without exception, was friendly, helpful, informative, and low key. The therapists were excellent. Everyone went out of their way to answer questions, and they arranged for home care after he was discharged. So happy we chose Manor Care. I visited this facility

5 5 1

Beverly99695650 2015-02-10 My mother had been in rehab at Manor Care. It was the best experience ever. They were very good to her. It was clean, and it was friendly. She had a private room, and it was wonderful. It had a big picture window, so she could look out to the trees. She loved the food. She was not depressed this time like she was at the other one. She got out in her wheelchair and she participated in all the activities. They had arts and crafts, music entertainment, and movies, and they had some of the school kids come during Christmastime. One thing that stood out to me was the communication among the nurses, staff, the laundry people, the housekeepers, and the medical assistants; they were all equal, and they did their job. There were no conflicts. The staff was informative with what they were doing with mom, what the medicines were when she started to die, what they're going to give to her, and said they would never let her have any pain or suffering. When my mother finally did die, they were very respectful of my sister and myself. They let us be with mom for two hours before they called anyone; then they sent me a card. I am a friend or relative of a resident

5 5 1

Caring102482850 2014-12-07 My father is at Manor Care Health Services. Their staff are very caring and compassionate. They have an excellent physical therapy program. The facility is very clean. The food is OK, I would say. I am a friend or relative of a resident

5 5 1

Natalya Colantuno 2014-05-28 I would like to express my gratitude for the exceptional care given to my mother and aunt by the staff of Manor Care, Palm Harbor.Everyone is caring, capable, professional and helpful.We are lucky to chose such a wonderful home on Feb.2011. My 99 year aunt is steel there. I am a friend or relative of resident

5 5 1

sebastian1949 2014-03-18 I visited a friend of mine 2x there. There are no bed rails, no medical charts, the CNA's did not know the patient was there for, they also acted like the patient was a bother, there are bedsores on elbows that i seen. THe floors were dirty, and I agree I think they drug the patients so they are lethargic and therefore do not bother them. I also agree this place should be shut down. I am a friend or relative of resident

5 1 1

Diana21 2013-10-20 My mom was in rehabilitation and she lived in Manor Care. She lived there for one and a half years and she had bedsores and nail fungus. She didn't talk. They were no activities, the food was horrible and smell of urine. I think they drugged the patients so they're lethargic. They didn't talk to the patients and they just left them in the rooms. They charged me extra monthly for the bedsores that they gave her. The staff was overworked. This facility should be shut down. I am a friend or relative of a resident

5 2 1

HospiceV 2012-12-22 The staff is usually very busy, but when they are available to help, they assist very promptly. The facility is very clean and has a nice layout, and it is relatively easy to navigate. The amenities are not great, but location is very centralized around a blooming community. I visited this facility

5 4 1

2851 TAMPA RD, Palm Harbor, FL 34684

Call (800) 385-2527

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Manor Care Health Services of Palm Harbor (800) 385-2527

Reviews of Manor Care Health Services of Palm Harbor

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Nursing Home Reviews for Manor Care Health Services of Palm Harbor

April 16, 2021

By Alicia Stephens

I am/was a resident of this facility

I was a resident here for a few months. The staff were great. They are very caring and professional. The therapy dept are great. I have recommended this facility to others including my family. The food could be better.

Provider Response

Thank you for sharing Alicia! We are glad to hear you were happy with your care and that you thought our team was caring, professional and worked so well with you to provide such excellent care.

April 10, 2021

By lbw6303

I am a friend or relative of a current/past resident

My Wife was in this facility for one month (Oct 2020) as part of her stroke rehab. she spent 2 months at a facility in Mn that was MUCH better than ManorCare. I researched several Tampa bay area facilities based on CMS ratings prior to bringing her back to Fl. I selected 5 that had a 5 rating and were near our home here. Because of COVID, three of them could not accommodate my Wife. i worked thru applications with the other two in order to have a backup and selected ManorCare as the primary. in less than 1 month, my wife was begging me to get her out of there. I Did! I brought her home and have cared for her myself for 5 months now. I Cannot recommend this place. I don't believe they deserve a "CMS 5". my wife's condition was paralysis on the right side (she's right handed). wheel chair bound, difficult chew, swallow and speech. I acknowledge that COVID was a factor, but they were short staffed and both staff and patients suffered accordingly. There were staff who valiantly tried to do a good job. my apologies to them for this bad review. Your MANAGEMENT let you down IMHO. To summarize the plight of patients like my wife: (1) (she's learning to be a "leftie") awful food was dropped off for her to cut up and try to eat and chew. I finally started bringing food for her every day; (2) long waits for nurse help. She would finally call me and I would call the front desk for help; 3) stressed out nurses being rude. they were forced to do what visitors like me would normally do; 4) Get her up in the morning to sit in a non-reclining wheel chair all day long. Try napping in that situation - the only alternative was back to bed; 5) Not enough therapy. This was/is a Management failure - upper and middle - . " Management-as-Spectator" is completely unsatisfactory and COVID is NOT an excuse.

Provider Response

We are sorry that you had a negative experience some of the staff at our center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please

September 26, 2020

By shellie2518

Other

My dad was here a very short time, nothing was ever addressed, none of my concerns were met. They over medicated him and underfed him. He lost 20 pounds in just a few weeks and ended up with bed sores. He passed away there and I am so heartbroken. I couldn't see him because of the pandemic. Horrible nursing staff, never knew any information. You could never get in touch with anybody either and they never returned phone calls. I never got a phone call from the doctor or the dietician. And I asked to speak with both. Please find your loved one somewhere else. This place needs to be investigated.

Provider Response

Shellie, we are sorry for your loss and that you had a negative experience with your fathers' care at our center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please contact our Care Line by calling or emailing.

July 06, 2020

By flyer88

I am a friend or relative of a current/past resident

I call to check on my mom. The nurse is never available. Never calls back when I am told they will. Those who answer the phones are not helpful

Provider Response

Thanks for bringing your concerns to our attention. While we cannot discuss patient care in a public forum, could you please contact us on our Care Line? We would like to hear more about your experience.

April 22, 2020

By larrya

I am/was a resident of this facility

I have been a patient at 6 other nursing homes, all in another state. The nurses, cna’s and PT’s and OT’s all are very good and rank near the top! I only experienced two negatives, the food is hit or miss and could be improved. The other negative is response time to patient call lights. I once waited over 40 minutes for a response and was told “we are busy”.

Provider Response

Thank you for your post regarding our caring team of nurses, CNA's, PT's and OT's , Larry. Your feedback is important to us and will review them with our team. We have a Care Line that is available to address your concerns if you are not comfortable talking to the local administrator.

October 17, 2019

By BrianLee22

I am/was a resident of this facility

My room was Awesome it felt like my room at home. The Nurses and caregivers and physical Therapy was Great they went above and beyond for my care. They seem more like family which made my stay just Great. Administration was also so awesome to one stands out that is Jeff He would come visit and talk he is from my home state Go Buckeyes. Lol If I have to go back in Rehab this is the place I want to go. Over all Excellence is what I experienced while I was there. I would Recommend this place to anyone. like I said they are like family I go back and get my hugs and still feel the love from all. This is the place to go to.

Provider Response

Thanks for the recommendation, Brian! We are glad to hear you experienced overall excellence at our center. Also that you felt our staff went above and beyond and seemed more like family than caregivers.

May 30, 2019

By Joanne

I am a friend or relative of a current/past resident

We love Manor Care Health Services of Palm Harbor and we're very impressed with their facility. My husband and I have been very pleased with them. The staff seems knowledgeable and helpful. We like the nurses and the ladies that help Mom out in the evening. The dining area looks very nice and they also have an activity room.

July 30, 2018

By HW

I am a friend or relative of a current/past resident

The food at Manor Care Health Services of Palm Harbor was terrible. When my husband wanted to eat, nobody would help him. The therapy sessions were kind of scattered, and they were rough with him. They gave him something in the evening and when I came early in the morning, I could not rouse him. They guy next to him said they gave him something because he was restless. A doctor came to see him and sent him to the hospital. The staff seemed to do a lot of hanging around in the hall and talking.

Provider Response

Thanks for bringing your concerns about the food and some of the staff to our attention, HW. While we cannot discuss patient care in a public forum, could you please contact us on our Care Line? We would like to hear more about your experience.

October 13, 2017

By JKL50

I am a friend or relative of a current/past resident

My father was sent there for rehab, and at some point it became obvious to me that he had medical conditions that prevented him from eating, the staff members knew it (such as putting his pills in apple sauce), but did not seek medical assistance. Family member had to direct that he be transported to the emergency room where they found he was severely degraded. Family's view is that had I and other family members not intervened, he would be dead now. Directed the hospital to send him to another rehab facility.

Provider Response

We are sorry that you are having a negative experience with your father's care at our center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please contact our Care Line.

October 05, 2017

By carotex

Other

I would not put a loved one in this facility. While I feel as though the minimal staff for patients try their best, the lack of care, and the food is horrid. While we have contacted the management several times in regard to what is going on , it does not change. I have seen a roach and ants as well. Between the food and the bugs , these poor people may as well be in prison. I would not recommend this facility to anyone

Provider Response

Carotex, we are sorry that you are having a negative experience at our center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please contact our Care Line.

August 12, 2017

By melarue

I am a friend or relative of a current/past resident

This place is very old and needs much updating, all rooms and equipment are old. The bright side to this place is the Therapy is very good, but the nursing care is very very poor. For someone who needs the extra help it is probably not a good place. It takes 20 to 30 minutes to get help from someone. If it happens to be the 11pm- 7am shift it takes longer. I would say half of the nursing staff even likes their job the rest barely go through the motions. I know rehab is a decision no one wants but think hard before going to this place if you need extra help.

Provider Response

We are sorry that you are having a negative experience at our center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please contact our Care Line.

October 05, 2016

By Casey646730

I am a friend or relative of a current/past resident

I got him in a rehab facility right now called Manor Care, and my impression was certainly good. The staff is good, and the grounds were nicely kept.

September 05, 2016

By JJ2016

I am a friend or relative of resident

Clean, but stained, peeling wall paper and dilapidated furniture. Horrible food and incorrect orders. Baths missed, patient lights left on for lengthy periods of time. Medications often given extremely late. Facility doctor didn't not see my mother in the Medicare mandated time frame. The only positive thing I can say is that the physical therapist was great. The first occupational therapist couldn't seem to figure out scheduling around pt and lunch. Her stay required there required constant supervision on my part to make sure she was receiving proper care. We were very disappointed with this facility and would never recommend it to anyone.

February 09, 2016

By JA1

I am a friend or relative of a resident

My parents are in rehab right now at Manor Care of Palm Harbor. It's good in some ways, but pretty disappointing. Mom has actually declined since she has been there. Initially, she was in a part that is called MedBridge which is much nicer, and much more comfortable. Now, she is on another wing that is clean, but certainly not really all that nice. The room is very small, and old. I'm very unhappy with the food because they have my mom on a pureed diet, and she doesn't need to be on a pureed diet. I take her food in every day, and she eats it with no problem. They have some social recreation for other members, but my parents are not getting anything like that. There are some people there that are good, but there are definitely some issues too.

January 06, 2016

By lois425

I visited this facility

My husband was there for two weeks following surgery for a broken femur. The facility is clean, quiet, and attractive. The staff, without exception, was friendly, helpful, informative, and low key. The therapists were excellent. Everyone went out of their way to answer questions, and they arranged for home care after he was discharged. So happy we chose Manor Care.

February 10, 2015

By Beverly99695650

I am a friend or relative of a resident

My mother had been in rehab at Manor Care. It was the best experience ever. They were very good to her. It was clean, and it was friendly. She had a private room, and it was wonderful. It had a big picture window, so she could look out to the trees. She loved the food. She was not depressed this time like she was at the other one. She got out in her wheelchair and she participated in all the activities. They had arts and crafts, music entertainment, and movies, and they had some of the school kids come during Christmastime. One thing that stood out to me was the communication among the nurses, staff, the laundry people, the housekeepers, and the medical assistants; they were all equal, and they did their job. There were no conflicts. The staff was informative with what they were doing with mom, what the medicines were when she started to die, what they're going to give to her, and said they would never let her have any pain or suffering. When my mother finally did die, they were very respectful of my sister and myself. They let us be with mom for two hours before they called anyone; then they sent me a card.

December 07, 2014

By Caring102482850

I am a friend or relative of a resident

My father is at Manor Care Health Services. Their staff are very caring and compassionate. They have an excellent physical therapy program. The facility is very clean. The food is OK, I would say.

May 28, 2014

By Natalya Colantuno

I am a friend or relative of resident

I would like to express my gratitude for the exceptional care given to my mother and aunt by the staff of Manor Care, Palm Harbor.Everyone is caring, capable, professional and helpful.We are lucky to chose such a wonderful home on Feb.2011. My 99 year aunt is steel there.

March 18, 2014

By sebastian1949

I am a friend or relative of resident

I visited a friend of mine 2x there. There are no bed rails, no medical charts, the CNA's did not know the patient was there for, they also acted like the patient was a bother, there are bedsores on elbows that i seen. THe floors were dirty, and I agree I think they drug the patients so they are lethargic and therefore do not bother them. I also agree this place should be shut down.

October 20, 2013

By Diana21

I am a friend or relative of a resident

My mom was in rehabilitation and she lived in Manor Care. She lived there for one and a half years and she had bedsores and nail fungus. She didn't talk. They were no activities, the food was horrible and smell of urine. I think they drugged the patients so they're lethargic. They didn't talk to the patients and they just left them in the rooms. They charged me extra monthly for the bedsores that they gave her. The staff was overworked. This facility should be shut down.

December 22, 2012

By HospiceV

I visited this facility

The staff is usually very busy, but when they are available to help, they assist very promptly. The facility is very clean and has a nice layout, and it is relatively easy to navigate. The amenities are not great, but location is very centralized around a blooming community.

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Medicare Provider Number: 105708
Ownership Type: Non Profit Other
Date Certified: 10/01/2020

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Resident Capacity: 180

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