Manor Care Health Services of Palm Harbor

My father was sent there for rehab, and at some point it became obvious to me that he had medical conditions that prevented him from eating, the staff members knew it (such as putting his pills in apple sauce), but did not seek medical assistance. Family member had to direct that he be transported to the emergency room where they found he was severely degraded. Family's view is that had I and other family members not intervened, he would be dead now. Directed the hospital to send him to another rehab facility.

I would not put a loved one in this facility. While I feel as though the minimal staff for patients try their best, the lack of care, and the food is horrid. While we have contacted the management several times in regard to what is going on , it does not change. I have seen a roach and ants as well. Between the food and the bugs , these poor people may as well be in prison. I would not recommend this facility to anyone

This place is very old and needs much updating, all rooms and equipment are old. The bright side to this place is the Therapy is very good, but the nursing care is very very poor. For someone who needs the extra help it is probably not a good place. It takes 20 to 30 minutes to get help from someone. If it happens to be the 11pm- 7am shift it takes longer. I would say half of the nursing staff even likes their job the rest barely go through the motions. I know rehab is a decision no one wants but think hard before going to this place if you need extra help.

I got him in a rehab facility right now called Manor Care, and my impression was certainly good. The staff is good, and the grounds were nicely kept.

Clean, but stained, peeling wall paper and dilapidated furniture. Horrible food and incorrect orders. Baths missed, patient lights left on for lengthy periods of time. Medications often given extremely late. Facility doctor didn't not see my mother in the Medicare mandated time frame. The only positive thing I can say is that the physical therapist was great. The first occupational therapist couldn't seem to figure out scheduling around pt and lunch. Her stay required there required constant supervision on my part to make sure she was receiving proper care. We were very disappointed with this facility and would never recommend it to anyone.

My parents are in rehab right now at Manor Care of Palm Harbor. It's good in some ways, but pretty disappointing. Mom has actually declined since she has been there. Initially, she was in a part that is called MedBridge which is much nicer, and much more comfortable. Now, she is on another wing that is clean, but certainly not really all that nice. The room is very small, and old. I'm very unhappy with the food because they have my mom on a pureed diet, and she doesn't need to be on a pureed diet. I take her food in every day, and she eats it with no problem. They have some social recreation for other members, but my parents are not getting anything like that. There are some people there that are good, but there are definitely some issues too.

My husband was there for two weeks following surgery for a broken femur. The facility is clean, quiet, and attractive. The staff, without exception, was friendly, helpful, informative, and low key. The therapists were excellent. Everyone went out of their way to answer questions, and they arranged for home care after he was discharged. So happy we chose Manor Care.

My mother had been in rehab at Manor Care. It was the best experience ever. They were very good to her. It was clean, and it was friendly. She had a private room, and it was wonderful. It had a big picture window, so she could look out to the trees. She loved the food. She was not depressed this time like she was at the other one. She got out in her wheelchair and she participated in all the activities. They had arts and crafts, music entertainment, and movies, and they had some of the school kids come during Christmastime. One thing that stood out to me was the communication among the nurses, staff, the laundry people, the housekeepers, and the medical assistants; they were all equal, and they did their job. There were no conflicts. The staff was informative with what they were doing with mom, what the medicines were when she started to die, what they're going to give to her, and said they would never let her have any pain or suffering. When my mother finally did die, they were very respectful of my sister and myself. They let us be with mom for two hours before they called anyone; then they sent me a card.