November 7, 2018
Mom is 78 years old and last year her health was declining.
She has Diabetes and Liver Disease which causes confusion and balance issues. She needed to live in an Assistant Living Facility since she could no longer be independent. Plantation Oaks was our ONLY choice because it was the ONLY facility that was in Mom's price range. She paid $3000 a month for a Studio Apartment with the lowest level of care (called the Bronze Care) - she only needed assistance with taking her medications. Mom moved in on 10/27/17.
One year later, 10/27/18, Mom moved out.
At first everything seemed ok. She made new friends, participated in activities, the staff seemed very nice, and she seemed to be adjusting.
I, being her only daughter and power of attorney, live 60 miles away close to Cocoa Beach. I would visit her at least 2x per month and take her to all her Medical Appointments. I started noticing a lot of issues so I documented everything and emailed the Nurse and CC'd the Director several times a month. This went on for the whole year!
What bothered me is that the same things kept happening over and over.
The icing on the cake was in August 2018, a Memo was sent out stating the Water was Contaminated and a Health Risk, and that Residents could NOT use their water but that they could go to the building next door to take a shower. (what an inconvenience). After 2 months, they STILL could not use their showers so I said "that's it, this is ridiculous!"
The Residents wear a Pendant (like a necklace) and when they need something they are supposed to press it and someone should tend to them within 10 minutes (that's actually the state law which I was told). I witnessed on 3 occasions of my Mom pushing this Pendant and 20 minutes went by an NOBODY came to Mom's room. I had to call the front desk and THEN somebody came. I was told it was because they were "understaffed and the Med Tech on duty was working multiple floors".
Ok, so what if my Mom was on the floor in pain and needed help?
Mom told me this was ALWAYS an issue no matter when she pushed it.
Sorry, but this is UNACCEPTABLE!
I have witnessed Med Techs giving Mom the wrong doses, not ordering refills in time and Mom has missed medications, up to a week's worth!, One time my Mom was in EXTREME back pain and walked down the hall and saw a Med Tech around 11:00pm and wanted help and this Med Tech said "GO BACK TO YOUR ROOM!"...in a VERY RUDE TONE.....didn't even notify Mom's primary care doctor because I called her PCP the next day and they said "nobody from Plantation Oaks called us". My poor mother called me at 7:00am the next morning crying hysterically telling me the story and how much pain she was still in! 3 days later my Mom ends up in the Hospital via Ambulance because of confusion but I KNOW in my heart that the STRESS from this Med Tech that night contributed to her health issue. When Mom was discharged from the Hospital (Dr. Phillips) they could not release her because there was NO NURSE on duty at Plantation Oaks (Sunday) so Mom had to stay ANOTHER DAY in the Hospital! (now WHO is paying for that??)
The Dining Room service was very slow.
Mom waited up to 45 minutes to be served and sometimes the food was cold.
Plantation Oaks has a HIGH turnaround of staff which Mom and I did NOT like. Every time I went there, there was always a new Med Tech and when I asked what happened, they replied, "oh she quit or she was fired".
Some of the Med Techs that work there should NOT be working there, period! They do NOT have the right personality, the compassion, nor the skill to deal with the Elderly. I have worked in Healthcare for almost 30 years and would NEVER have hired some of them.
Don’t be fooled by the staff's smiling faces.
I was not very fond of the New Management Team either.
(too many changes and slow responses to my questions and concerns)
My Mother had A LOT of friends there and most of them told Mom they were NOT HAPPY but have nowhere else to go. I feel so sorry for them.
Take your loved one somewhere else…….trust me!!!
The Rose Garden of Orlando Orlando, FL
Offers Assisted Living, Independent Living, and Memory Care
27 Reviews
9309 South Orange Blossom Trail, Orlando, FL 32837
Call
(800) 385-2527
Reviews of The Rose Garden of Orlando
Assisted Living Reviews for The Rose Garden of Orlando
November 09, 2018
I am/was a resident of this facility
September 15, 2017
I am a friend or relative of a current/past resident
My brother is at Plantation Oaks. They've been very kind in working with us, and they took my brother in the time we needed them. He has a furnished room. We're very pleased and happy with it. He likes the food.
November 24, 2016
I visited this facility
Plantation Oaks Senior Living was great, and they were doing some renovations at the time. Everything was carpeted, and the doors were wide, which was a big plus. Mom is going to be in a shared room sharing her kitchen and bathroom, but Mom's side does not have a door of her own, just a curtain, while the other side has a door. I want Mom to have her own door, so she can have her own privacy.
October 24, 2016
I visited this facility
I do not remember a lot about Plantation Oaks, but I know the food was good because we did eat there. The food was delicious, the people were nice, and the staff was nice. Other than that, I do not remember anything negative about it, but I don’t remember a lot about how the layout was. They were comparable to the other locations we looked at. They have the 3 meals a day, and they had the church service, Bingo, and movie nights but all of them have that, so it was comparable with the other places. They were very nice. They went out of their way to make sure we were comfortable, and we got the information we needed. I did not see anything negative.
October 21, 2016
I am a friend or relative of a current/past resident
Plantation Oaks offers robust amenities, and the staff is very courteous, empathetic, and accommodating. My grandmother's room is very spacious and updated -- which is very much appreciated -- and offers the comfort of home, and it's very affordable. The facility overall is dated and lacks some updating, and there are a couple of cleanliness issues overall, but nothing too severe.
October 10, 2016
I visited this facility
I went to Plantation Oaks. It was good, but it was a little farther from downtown of what I was looking for. I think the people were great. I think they have done a nice job of rehabing what used to be an old hotel. It had a lot of nice features. The rooms were a good size. It wasn’t my first choice, but it would have been a good choice for a lot of people.
January 31, 2016
I am a friend or relative of a resident
My mother’s only been in Plantation Oaks for less than a week, and I wanted to give her a little time to make sure she did OK. They were very kind, reasonably priced, and it was convenient. The room was a nice size, had its own bathroom, it was convenient to what she needed, so it’s good. They had all kinds of activities.
November 24, 2015
I visited this facility
We ended up at Plantations Oaks, which was an absolutely wonderful place. Everybody was very caring and attentive and took time to be with the residents. It’s clean, happy, and bright. The rooms were spacious, big, clean, and updated.
October 27, 2015
I am a friend or relative of a resident
I like Plantation Oaks. They have enough workers to assist the elderly that live there. They have activities so they don’t just sit around and watch television. Every time I go there, they have my mom doing something different. She seems very happy, not like the other places in which she always wanted to leave. I think the staff takes a lot of time with residents, and I like that. Their rates are not high like the rest of the places here in Orlando. I don’t have anything negative to say about them.
June 18, 2015
I am a friend or relative of a resident
We actually selected Plantation Oaks senior living for my mother, but she passed away last week. Every bit of care and support we got there was fantastic from the director way down to the individual who cleans the house and does the laundry. I could not have asked for anything better for my mother -- the care, the personal touch, and the way they knew her name. They knew our names very quickly into her moving in. Their attention to details and the discussion points that they had with us when we had to switch her over from independent to assisted living, the nursing staff and the CNAs were all very informative. They reached out to us with any type of questions, concerns, considerations, and recommendations. They did not wait for us to track them down. They were very proactive, very kind, and very helpful in every aspect that we could have asked and then some. They were coming to us with things that we did not think of that we weren't prepared for, and they brought it to our attention. They not only brought it to our attention, but they gave their recommendation on how we should follow up and make sure this is done by the doctors, by the hospice, by the staff. She had a one bedroom, and the space was fantastic.
December 13, 2014
I visited this facility
Plantation Oaks Senior Living was excellent. I liked it a lot; they were very attentive to stuff. Each person had their own private room. The rooms are really nice and spacious, and you could decorate it the way you want. I had the food there. It was good food, really nice menu options, and really tasty soups. They can improve on the activities a little, bit but other than that, they were OK on the memory care unit specifically. They have enough space, but they do go out of the facility and visit places.
October 10, 2014
I am a friend or relative of a resident
We’re very happy with Plantation Oaks. The rooms are very nice. The location is a bit difficult to get in and out of because it’s in a very high traffic area in Orlando. The staff has been excellent. Dad seems to be eating very well.
October 28, 2013
I am a friend or relative of a resident
Very nice facility at a reasonable rate. I highly recommend it.
August 28, 2013
I visited this facility
They have studio and one bedroom apartments for assisted living. For independent living, they have big studios and one bedroom apartments. The staff are very knowledgeable and cordial. At the dining room they have menus like the restaurant. They have physical therapy, a big pool, a movie theater room, games, happy hour and much more.
July 25, 2013
I am a friend or relative of a resident
I was at Plantation several times and everyone there was super nice. The place is clean. The people are friendly. The residents seemed happy. They have a lot of activities planned and they seemed that they actually follow through with them. They have different variety of activities.
July 10, 2013
I visited this facility
Plantation Oaks was a very beautiful place. It's open; there are rooms for artwork, a library and a beauty parlor. It's more like a hotel. There's a long hallway with beautiful flowers looking over the highway. I was happy that mother didn't have to share a room. The staff was very accommodating.
June 08, 2013
I am a friend or relative of a resident
We placed my mom in Plantation Oaks. The facility is absolutely fabulous. I feel very safe with her there. I lived about 300 miles away from her, so I don't get to see her everyday, but every time I talk to her on the phone, she is happy and loves it there. Also she got her medication monitored and have three meals a day. Though she'll need to leave her room to go down and have them. They have a menu everyday but if she doesn't want something on the menu, they are happy to make whatever she wants. She also got help bathing. She has also made a lot of friends there.
Independent Living Reviews for The Rose Garden of Orlando
July 05, 2019
I am/was a resident of this facility
The Rose Garden of Orlando was a great community although my mother-in-law was unwilling to stay. We fell in love with this place. She's in the assisted living level where they provide her with daily meds. We're very pleased with the 2-room apartment, it was nicely laid out to begin with. We very much appreciated the staff and the lobby area was just great. So I have positive views about this community for my mother in law, given her situation. They have some wonderful tenants there, the few folks we met were great people including the staff. We will go back there if there's ever a chance. The people I interact with, given her situation, they went out of the way to accommodate my mother-in-law. They were really fine people. The manager or director, Mitch, did an amazing job working with my mother and getting her setup. All the staff members are really very helpful. In terms of activities, I think it's great what they're trying to do there.
October 18, 2017
I visited this facility
Plantation Oaks Senior Living was nice, but it didn't have as welcoming an atmosphere as the other facility did. They're remodeling now so the impression wasn't that good, but that would make a difference later down the road. The atmosphere itself was not as comfortable. The staff was very nice, very knowledgeable, and answered all our questions. We didn't sample the food there. They gave me a list of house events and activities. The improvement will come when they've done the refurbishment. The one thing that kind of threw me off a little bit was that when we got there, people were sitting around in wheelchairs, and I wonder if they hang out this way all the time. It was before lunch, so it might have been that everybody was lined up for lunch.
January 03, 2017
I visited this facility
My impression of Plantation Oaks was all positive. Their dining program looked good, and bingo, sports, movies, and other activities ranked right up there with other places. My mom is in independent living. The location of the community is not the very best because they are in an extremely congested area. The toll road and the thruway dumps out right in front of the place, so there is an immense amount of traffic. It's just unbelievable, so it's not a pastoral type of setting. Mom's room is 18x13 feet, so it's on the large size for studio apartments that we have seen. Melissa, the head of the facility, is a great and caring person. She bent over backwards to do all sorts of great things and is extremely accommodating.
December 16, 2015
I visited this facility
Plantation Oaks had been a hotel, and I know the area pretty well. The overall floor plan was excellent. The only thing I had against that was that they were going to start construction, and I don’t like that idea, and eventually it will be graded, if not in the good area. On the south trail by Florida Mall is not a good area, but its way off the road. Once they get the construction done, I will go back and check it out.
I started talking to people that live there, and they are all very happy there, and I like the fact that they were happy. I had a meal there, and I loved the dining room. The food was excellent, and they do have a chef. They just passed their inspection, and the landscaping was good.
Provider Response
Thank you for your review of our community. I am delighted to hear that you enjoyed your tour and were able to stay to have lunch with us. I am always pleased to hear people say how happy our residents are; we are all family at Plantation Oaks Senior Living. We are in the process of starting construction of a second building on our campus that will offer additional Assisted Living and Memory Care apartments, however our 7 story building has been newly renovated within the past two years. We look forward to you visiting us again.
May 31, 2014
I am/was a resident of this facility
Plantation Oaks was nice at first but after living there for a while I moved. They often ran out of what was listed on the menu and their assigned seating gave you no options to meet other's. They had a lack of activities and for the most part you would find people sitting around in the lobby napping. Rules were also changed at the drop of a hat.
March 20, 2014
I am a friend or relative of a resident
My father lived in Plantation Oaks for about a week. It was close to my house, they were very nice on the phone and willing to help us make the move. The rooms were nice, he has his own suite with a little kitchenette. It had a fairly nice bathroom. We placed our own furniture there. It was okay for a while, but it wasn’t working out for my dad and he left. There wasn’t enough activities for them. I walked in, and there were people in chairs sleeping because there’s nothing for them to do. Also, what made me mad about it was I gave dad a deposit which was non-refundable and I understood that, but I also gave him a month’s rent to go with it. I tried to call them back and they said they would call back, but they didn’t, and when I called them again they gave me a run-around.
January 30, 2014
I visited this facility
Plantation Oaks was good. They have independent and assisted living. They had an option of apartments that didn't have access to the outside. I did see a one-bedroom apartment that had a porch screened-in and a back porch screened-in. It also had a full kitchen. This apartment faces the pool, which was nice. The residents were very active and moving around. They just looked like alive. They came up and talked to me. They were just very friendly and open about any information that I wanted. I was impressed with the residents there. The staff that assisted me was very friendly too. They were super nice. They showed me the whole facility.
August 27, 2013
I am/was a resident of this facility
I stayed in Plantation Oaks before. It was much nicer there. The price was much less than other facilities. They had many activities. Food and housekeeping was also better.
July 31, 2013
I visited this facility
Plantation Oaks was a motel converted into an independent living facility. The restaurant was very good and the staff was great. However, I really didn't like it because it still felt like a motel and it was expensive.
May 30, 2013
I am a friend or relative of a resident
When I first went to Plantation Oaks, they were very nice. They showed me and my brother around and they made a plan for my mom to come and visit. We had lunch there, but she was in a really bad mood that day. She refused to eat and she didn't want to move into anywhere. But they were very nice to my mom, and by the time lunch was over my mom had eaten and was laughing and joking with them. It seemed like a really nice place.
We met the owner. The owner said that mom will do fine there and he didn't see any problem at all. So we gave them the $2,000 deposit and even gave $500 extra because mom wanted her apartment painted a certain color and she wanted some wallpaper put out. I had already got the movers and everything all set up. Then three days before her move in date, they gave me a call and said that mom made up stories so they could not let her move in. I was floored. And they refused to give us our deposit back because they said it's a non-refundable. But I wasn't the one that backed out, they did.
Questions about The Rose Garden of Orlando
Describe the overall population of assisted living residents at The Rose Garden of Orlando. What is their average age? What are their favorite things to do?
The Average age is 80 years old and the residents prosper in a very independent environment with huge common areas and over-sized apartments. Great Activities and Food as well...!!
What programs or activities does The Rose Garden of Orlando offer to enrich residents' well-being?
Contact us and we can email the Monthly Activity Calendars
What places are near The Rose Garden of Orlando or within walking distance for assisted living residents to enjoy?
There are many restaurants and a huge Mall very close by The Rose Garden
What transportation services does The Rose Garden of Orlando offer to assisted living residents?
There is a community vehicle that transports our residents to shopping, doctor's appointments, outings, and more!
What makes the chef or dining program at The Rose Garden of Orlando exceptional? What kind of menu can assisted living residents expect?
The Food is Excellent and much like a great hotel
What safety features or security measures does The Rose Garden of Orlando offer to assisted living residents?
The community is locked at 7pm and has on-site staff 24 hours a day.
How does The Rose Garden of Orlando keep residents' families informed about their loved ones?
Via email and phone calls
What is the care staff-to-resident ratio at The Rose Garden of Orlando during daytime and nighttime hours?
Our staff ratios are far in excess of state regulations
What common areas are available for independent living residents?
Huge Common Areas on the 1st, 2nd, and 3rd Floors; feels like a Hotel
Describe the neighborhood around The Rose Garden of Orlando. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Business District
Costs for The Rose Garden of Orlando
Services and Amenities of The Rose Garden of Orlando
Costs
- Rent Plus Care Fees
- Entry Fee
- Assisted Living Starting At: $3195/month
- Independent Living Starting At: $2495/month
- Memory Care Starting At: $3650/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
- Room Service For Meals
- Dining Extra: Fine Dining,Restaurant Style Dinning, Private Dining
Features
- Beauty Barber Shop
- Resident Transportation
- Coffee Shop
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Pool
- Features Extra: Sports Lounge, Movie Theatre, Library, Yoga Room
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
Health services
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Religious Services
- Lectures Discussions
- Fitness Room
- Yoga
- Arts And Crafts
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Languages
- English
General
- Resident Capacity: 150
- Staff Patient Ratio: 8:1
- Respite Care
- Pets: Small Pets Allowed
Range of services
- Personal Care Assistants
- Physical Therapy
- Occupational Therapy
Licenses
- Licenses: Assisted Living Facility - Standard License
- State Licenses: AL12300
About The Rose Garden of Orlando
The Rose Garden of Orlando is located in south Orlando and offers the best in Independent Living, Assisted Living and Memory Care residences.
At Plantation Oaks Senior Living we strive to make our residents as comfortable as possible by providing a relaxing, stress-free environment. Our variety of senior living options allow you to spend less time taking care of things and more time enjoying life.
Included in the monthly rates are three delicious meals served restaurant style, snacks, weekly housekeeping, weekly laundry services, electric, individual air conditioning units, cable, scheduled transportation and plenty of activities!
What Makes Us Special
Our community is owed by Greg and Judith Morris whose mission is to provide a home-like environment to all our residents.
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