Lely Palms, a ProMedica Senior Living Community
1000 Lely Palms Drive,
Naples, Florida 34113
4.6
(25 reviews)
$2,440
6825 Davis Boulevard, Naples, FL 34104
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Be sure to consider these verified communities in your search.
Lely Palms, a ProMedica Senior Living Community
1000 Lely Palms Drive,
Naples, Florida 34113
4.6
(25 reviews)
$2,440
American House Coconut Point
8460 Murano Del Lago Drive,
Bonita Springs, Florida 34135
4.5
(20 reviews)
$3,640
4.28
(21 reviews)
Facility
4.6
Staff
4.6
Food
4.2
Activities
4.3
Value
4.3
Suzanne
5
|
January 13, 2023
I moved into Terracina Grand. I like everything about it. What I don't like is that I need a larger apartment, but that could be the case anyplace. Everything here is fine, though. They have great nursing staff. They have wonderful food. They have people who seem very dedicated to caring for the residents. I'm extremely pleased with this place. Tonight, I had prime rib with baked potato and vegetables. It was prepared perfectly. You could cut it with a fork. It was so good. I had red wine with that and I got a cookie. They seem to have a lot of activities. I'm going to go with the group over to the Coastland Mall tomorrow. They have a nice exercise room with the equipment that I like. They have a pool, which I haven't used. They have transportation to doctors three days a week. They had a nice New Year's Eve party for us, a very nice Christmas party for residents and families, and that was great. I think there is a lot of attention paid to making the residents feel comfortable and happy here. There is an abundance of staff here, so nobody is kind of waiting around hoping that somebody will show up. They send someone over once a week to clean, and I also have someone come in who's been with me for many years, and she helps me out as well. But they do a good job. They have an art group, a reading group, and a group that goes to church. They also have physical therapy.
vee705
1
|
September 16, 2021
I moved here 8 weeks ago and it has been a nightmare. The apartment was not ready or cleaned or sanitized, I have had to fight for new carpets new appliances and I am still waiting for them to complete their job. They changed the menu and the food is the worst food I have ever tasted, they serve so many unhealthy, tasteless dishes, and if I order a salad its soaking wet, the vegetables are old and should have been thrown out. they do not carry any packages up to your room, tell you you have to pay for anything you need, it is really so disappointing and they are only working with half the staff who left because they were promised raises and never got them. YOU DON'T WANT TO COME HERE!
Reviewer RC#0304c
4
|
March 16, 2021
My brother-in-law loves the food at Terracina Grand. Every conversation I had with him starts with food, so he loves it. It's all gourmet food. I was allowed to go in there at any time. The building is beautiful, and it's like a five-star resort with four floors. You get seated at the dining room at a certain time, too, like what other restaurants do. Somebody would go up to you, take you to your table, and you have meals to choose from. I think what's really nice about the place was that they had adult activities. They have arts and crafts, but they don't put you in your room to only do that. What they had were a men's club, a women's club, exercises classes in the morning, a movie day, and they would take you on excursions (but not right now). It was a very mature, adult thing, and they don't treat you like children.
Katherine
5
|
January 28, 2021
My mother is a resident of the Villa at Terracina Grand. It's a wonderful facility, and it's fairly new. She moved in when it was brand new. The people seem very caring. I'm really pleased with where she is. The staff is phenomenal. They're very good, and they seem disciplined. A lot of the people with memory disorders are completely incontinent, and they have a routine. Every so often, they'll come and get my mother, they'll get her refreshed and bring her back, and it's good. It would really bother me if they just let her sit and be uncomfortable, but they seem to have a time or a schedule where they keep everybody changed over, clean and healthy. They used to have entertainment, but with COVID, they don't have any. They don't let anybody in except the essential people, but they loosened up a little bit on visiting. I haven't seen my mother since February when they closed down the memory care unit to visitors, but now they are opening up to visitors, which is nice.
Kathleen
5
|
January 22, 2021
I visited Terracina Grand for my parents. I was impressed with it, although, it's a little bit further away than I had wanted it to be. The facility itself is beautiful. They have a friendly staff and they seemed very helpful. The façade was fine. It is very clean. I am looking for a 1-bedroom that has a separate living area and all of them had been adequate.
Faustena
5
|
September 4, 2020
A close family member resided at this facility over 5 years in both assisted living and memory care. Very good options available for types of apartments in both locations that she enjoyed, as well as a variety of activities to participate in. Generally speaking, she was very happy there. Living nearby, we were able to visit often. All areas were very clean and well maintained. Staff was accommodating to her needs. We would have preferred a better communication plan for families. Inquiries often fell in the cracks. For example, her clothing was poorly laundered and many items went missing. These matters were never addressed despite our efforts to have them rectified. Overall, the atmosphere is welcoming and positive and proved to be the best option for our family member over the duration of her stay.
Terracina Grand is a Senior Living provider in Naples, Florida that offers residents Continuing Care Communities, Memory Care, and Assisted Living services. Contact Terracina Grand for more details on services and rates.
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