Lake Morton Plaza

Offers Assisted Living and Independent Living

44 Reviews
400 S Florida Avenue, Lakeland, FL 33801
Call (800) 385-2527
Lake Morton Plaza (800) 385-2527

Reviews of Lake Morton Plaza

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Assisted Living Reviews for Lake Morton Plaza

June 19, 2019

By ReviewerAT0602B

I am/was a resident of this facility

We're in Lake Morton Plaza. The place is clean, we have a very nice, clean apartment, and the people are very nice. However, it's not the easiest place to move into because they don't have the best area to move in the back. They just don't have enough help, but the workers are really good. They're just overworked. The dining area and the food is fine. It's pretty good. We tried the exercises, they have bingo, Wii bowling, and bean bag baseball. They also have church services.

Provider Response

Thank you for leaving Lake Morton Plaza a review. Our staff works hard every day to ensure that each community member is happy, healthy, and living a great life.

August 21, 2017

By Dolly

I visited this facility

The tour at Lake Morton Plaza went fine, however, there was a little bit of difficulty parking. With most of the activities taking place right on the main floor, it didn't appeal to us. We were shown the menu and they had a board that listed the specials of the day. The menu seemed to be a healthy and I think good for the residents. The gentleman who gave the tour was very congenial, he also knew some friends of ours that he had worked with before. He was very pleasant; we had a very nice conversation with him. He pointed out everything that we should consider.

February 15, 2016

By Allen12

I visited this facility

Lake Morton Plaza was very beautiful. The rooms were excellent and included a bedroom, living room, and a little kitchen. They are capable of housing 120 residents and were 80% full. The staff was very nice.

December 28, 2015

By Chris112793750

I am a friend or relative of a resident

My mom is currently living in Lake Morton Plaza. The staff there has always been good, polite, and complimentary. If my mom needs something, they respond right on time. The food is good and nutritious with a lot of different choices. As for the activities, they have the regular bingo and trips to restaurants. They go to a different shopping center two days a week. They also have a church service, a walking club, a choir, movie nights, and a lot more. It is an older facility, so I think they need a little renovation in the activity room and dining room. Other than that, I don't see any issues with the community.

August 21, 2015

By Caring111200350

I am a friend or relative of a resident

We were impressed, and since my mother has been there, the staff has been very helpful. She is a shared apartment, but she has her own bedroom, and for her budget, it's awesome. The meals are very good. They have bingo, poker, and church services. It's like living in a hotel. Everything is taken care of. Everything is great. She is only 61, so it's important for them to have a lot of community, and that's what we found at Lake Morton.

June 07, 2015

By Sharon108526850

I am a friend or relative of a resident

I love Lake Morton Plaza. The apartments are very nice. They are 700 square feet. The people are nice and friendly. They have a chef who is excellent, and the food is good. The nurses are wonderful. The place is older, but it is clean. We are very happy, and I would recommend this place to anybody because I think they are great, the care is good, and it has a good location. My mother has been there for a month now, and she is happy.

April 22, 2015

By Caring105635250

I visited this facility

My aunt didn't stay there at Lake Morton Plaza, but we did visit, and we were offered a chance to come back to have a meal. It was a pleasant experience. We did see a couple of the apartments, and they were nice. The rooms are very spacious and very nice. It has a beautiful view of the lake. People seemed very happy to be there. The dining room was pleasant and nice, but we didn’t eat there. Parking is a definite concern because it was in downtown Lakeland, but it was nice. The person we dealt with was fantastic. He is a very good salesman. We got to meet the director who is very pleasant and very helpful. They have an activities schedule, and people look forward to their outings.

January 26, 2015

By Mar2

I am a friend or relative of a resident

Lake Morton Plaza is where my mom currently is supposed to be, if she could get out of the nursing home. They are great. They have a bus, and they take the people out shopping to Walmart and to all kinds of different places. They have all kinds of programs, movies, church services -- everything. They do cook outs outside, the food is good, and they have two elevators and a back-up generator; that's what stood out to me because we looked at some other places that were multiple stories and they only had a single elevator and no back-up generator. There is more than one room -- you get a bedroom, a living room, a bathroom, and a kitchenette, so she had a sink and a full-sized refrigerator. My mom loved it.

October 31, 2014

By Caring96479350

I am a friend or relative of a resident

Lake Morton Plaza is very clean. When you first walk in through the entrance way, there’s a check in right there. People have to sign in and sign out. They have drivers that will take the residents wherever they need to get from there. They do have free transportation. They have a calendar of events that comes out once a month. They do outings with the residents; they can sign up in advance. They have exercise activities for them to do, and they do a lot of stuff. They have a maid that comes in two or three times a week to clean in there. That’s nice. I don’t know about the nurses because my mom really hasn’t started using the nurse a lot yet. Let’s put it this way: people know where your mom is if you call and can’t reach her in her apartment. They always know where she is in that building. And if your mom is acting weird or differently and they see changes in your mom, they always let you know. So it’s good. I’ve eaten there once, and it’s fine with me. My mom loves it. She loves to go and eat in there. They can sit wherever they want. I think you get a lot more room for your money, and that’s one thing I was looking for. My mom is in a one bedroom apartment. The rooms and bathrooms are very clean. She has a nice big living room. She has a real balcony that she could see down to the lake from her room. It’s right in the heart of downtown Lakeland, so it’s walking distance to many places. It’s well kept; they have a wonderful place where you can go and wash your clothes if you don’t want them to do it for you which comes with their price. If there’s any problem, they don’t have any problem in working with you in getting that resolved. Like if your mom needs something or things need to be changed, they’re always there to help you. I just like the whole place; I don’t have anything negative to say to it at all.

July 26, 2014

By Charles47

I visited this facility

Lake Morton had bigger rooms. It had a balcony, and it was nice and clean. They had several activities. They had a menu, but we did not try the food. The dining room was nice and probably seated 60 to 70 people. We met a few of the people working there, and they seemed all right.

March 26, 2014

By Caring80856850

I visited this facility

Lake Morton Plaza was old, dingy and not updated. The rooms were like college dorms, very small and old. The whole facility was like a college dorm. Of the staff, Laura was very friendly, patient and knowledgeable. She was great. They have lots of activities posted in their community room. The dining area looked average.

July 10, 2013

By Anonymous3689

I visited this facility

Lime Plaza was fine but I wouldn't want to live there. It was dark, old and I didn't care for it too much. I think I'm not ready to move yet and nothing looks good to me.

August 15, 2012

By Kuch

I am a friend or relative of resident

In June 2012, my husband and I, along with my mother in-law, visited the facility. My mother in-law has dementia. We visited various assisted living facilities. Many are very nice. We decided on Lake Morton Plaza because of the location, generous sized rooms, activities, mentor for new residents, and the ability for Mom to keep her cat with her! The staff and residents were very friendly. We even tried their dinner in the main dining hall. They had candle light with dinner that evening. We had prime rib for dinner. The meal was average, but we weren't out at a 5 star restaurant either. One of the residents sat with us and chatted with Mom. The building is older than many of the other facilities we looked at. Mom liked this facility the best. We plan to move Mom into this facility very soon.

July 23, 2012

By Caring672

I visited this facility

I visited Lake Morton since we are still searching for a place for my mom. It was a good visit. The facility is clean. The great thing about them is that their staff are friendly and very accommodating. Although the place looks older. It wasn't brand new. But it's still kept up and it's not a problem though. I will still recommend this facility to others.

April 13, 2012

By crys1977

I am a friend or relative of a resident

All of the staff seemed neat and tidy. Everyone was very helpful and energetic. the persons staying within Lake Morton plaza seemed happy and well cared for. The rooms are quite spacious and very lovely. They have a large garden outside for the residents and guests to visit in and they are located right next to Lake Morton. This lake is full of beautiful swans and all different types of ducks and birds. The residents seem to like to walk across and feed the ducks and swans. It seems to keep them entertained and upbeat. There is also a swan breeding program as well so there will be little baby swans for the residents to love on. The grounds are nice and well kept along with the interior and they apartments are in the middle of downtown Lakeland, close to shopping, doctors and drug stores. All in all I would say great place!
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Independent Living Reviews for Lake Morton Plaza

June 24, 2021

By Ann

I visited this facility

I liked Lake Morton Plaza. It's pricy, but they have promotions every month. They have somebody manning the front desk 24/7, and they have maintenance 24/7. It's pretty secure in there. I looked at three different apartments, and they're very nice and clean. Every time somebody moves out, they repaint them and redo them. We went into one that they were redoing and getting ready. Nobody had rented it, but they were getting it ready. The facility was clean and nice. They have a lot of activities going on. They had music going on when I was there. They had a guy playing on organ or something. The salesperson gave me a calendar of events of what was going on. She was super. She was the best one I talked to. I looked at the menu and it looked interesting. The dining rooms were very nice. It's a little higher end and a little upscale. Their main entrance is right on South Florida Avenue, but to park around there, you have to go up a ramp to the back of the building. You can drop people off in the front, but you can't park there. You have to go all the way kind of around the back of the building to park, but there are doors there that lead you through the hallway to the front entrance. South Florida Avenue is a very busy street and there'd be some noise if you're on the street side.

Provider Response

Thank you so much for your review! We hope to see you again soon!

April 16, 2021

By P.S.

I visited this facility

We saw Lake Morton Plaza. It was a good visit, but we didn't think it was the right thing for my dad. It's a nice place and maybe 2 years ago, it would have been perfect for him, but not right now. The staff showed us the independent living section, but I think it's all kind of the same thing. It's a high rise and that's what kind of got to us. We didn't think it would work with him. The staff who toured us was wonderful. We didn't really see all that much: just the common areas.

Provider Response

Thank you so much for your review!

March 22, 2021

By Robyn

I visited this facility

I went to Lake Morton Plaza. The closets are large, the rooms are very nice, and they serve three meals a day there, which is included. I saw the dining area; it was very nice, very clean, and large, and it looked like a restaurant. Everybody seemed very happy. The day that I was there, they had a Valentine's Day party. Also, they'll take you to wherever you want to go. They have a patio, and there is a lake down the street, but they don't have a pool or an exercise room.

Provider Response

Thank you so much for your review!

February 15, 2021

By J.S.

I am/was a resident of this facility

I'm doing OK at Lake Morton Plaza. There's a lot of theft here though, as far as taking things from your apartment, and I'm not real thrilled about that. The food is not that right, too. I've been here for about 7-8 months now, and they have a few activities. For the most part, all the staff are pretty nice. They help out when they can, but they're very short-staffed here. They've been short-staffed ever since I've been here. You don't get some of the things you're supposed to get because they don't have anybody to help you, e.g., housekeeping and laundry service. When they don't have anybody show up for work, then you don't get those services. They keep the lobby, the halls, and everything very clean. I think they could improve on activities for people and have better food quality here. Maintenance is very good. When you let them know something is messed up in your apartment, they'd come right away and take care of it. I have absolutely no problem with them. For me, it's the cheapest place I could find to live in. They're probably the cheapest in Lakeland.

January 21, 2021

By ReviewerAT1211A

I visited this facility

I went to Lake Morton Plaza. It was a very nice tour. The staff was very friendly, helpful, and very informative. The director was informative, she led the tour with her assistant, and was able to give us a lot of explanation about the facility itself. The overall atmosphere was very pleasant, the residents were happy, and it seemed like a more active environment.

Provider Response

Thank you for your review!

January 18, 2021

By Ruth

I am/was a resident of this facility

I'm in Lake Morton Plaza. I moved in yesterday, but I signed my lease Friday last week. I chose this one because I felt home when I came here. I toured many properties before I came to Lake Morton Plaza, but I felt a sense of community and I felt like I was at home when I walked in the building. The staff is very friendly and accommodating, the food is excellent and I love my apartment. Everything is in topnotch condition here. There's no tennis court, no pool, and no workout room; however, that was OK because I had a pool before and I never used it. It's a high rise building that's impeccably beautiful. I can see the view of Lake Morton, which is a beautiful lake. I have a French bulldog and I like to take her on walks and she loves the area. I've just moved in, so I'm not active yet; I really don't know anything about activities. I'm very happy here. I think it's very good value.

December 20, 2020

By Jane

I am a friend or relative of a current/past resident

I chose Lake Morton Plaza for my sister because of the friendliness of the community, the staff and the quality of living she would have there. My sister is in independent living right now, but when she needs more they have the ability to do that. The staff is absolutely awesome. They keep me informed of everything. They call me all the time. They are great. My sister has a front room, a bedroom, a bathroom, and a partial kitchen. She has a refrigerator and cupboards. It's like a little studio apartment. It's not like just being in a nursing home. It's really nice. They have activities, but one of their patients was in the hospital and she had Covid19, so now they're on restriction. It's a great convenience to get around. They have several elevators, so you're never waiting very long for an elevator to your room. It's really nice. My sister says food is very good. They have a chef there.

December 08, 2020

By Cynthia

I am a friend or relative of a current/past resident

My sister is living in Lake Morton Plaza. We chose it because we took a tour, liked the people so far, and she loves the place so far. The rooms are fine, the food is good according to my sister, and she seems very happy there. So far, so good; she's satisfied. They have a lot of activities every day like bingo, kickball, baseball, and movie nights just to name a few. They have someone to come in and clean for them once a week, they have like a little general store for them to purchase things that they may need. She likes the food. If she can't come down, they'll bring up the food to their room. They treat you like family so far, so that's the plus about it.

November 13, 2019

By Gail

I visited this facility

Lake Morton Plaza was well appointed, had good facilities, and kept up. The staff was nice and more than happy to help me. They've called me back after my visit to inquire as to how I was doing. They're kind and concerned. They had beautiful rooms, laundry rooms, grounds where I could walk, and parking lots. They're very alluring.

Provider Response

Hi Gail, Thank you for taking the time to share your thoughts on Lake Morton Plaza. We are proud of our amazing team and their continued commitment to providing extraordinary care to our residents.

March 21, 2019

By Kevy

I visited this facility

The layout of Lake Morton Plaza is great, the apartments are cute, and it’s not like a nursing home. Everybody is integrated, and all the things that you would need for an aging person, like assisted, they have all of that. They have transportation, they’ve got activities, movies, games, salon, and they also take them to the grocery stores, movies, or whatever they want to do. They can come and go as they please. The staff Jade, is very nice, helpful, and you feel very comfortable with her. The dining area is nice, we ate lunch one day, and it was good.

Provider Response

Kevy, thank you for your review. Here at Lake Morton Plaza, we strive to give every one of our residents a great life. We try and do this through a welcoming atmosphere that encourages our residents to get to know both our staff and their fellow residents. We strive to give our residents the independence they desire with the assistance they may need.

August 21, 2018

By Brad

I visited this facility

I was not impressed with Lake Morton Plaza because I don't want to have share a room with somebody. It was a nice place with good facilities. You can get private residence, but it costs too much for what I'm making. The staff was very nice, great, very professional, very friendly, and very engaging.

Provider Response

Brad, thank you so much for your feedback! We are so glad that our team provided you with a great experience. We are sorry that our competitive private room rates did not match your budget. We offer semi-private accommodations for those on a limited budget but do understand that this may not be the right fit for everyone. Again, thank you so much for your time and feedback. We look forward to assisting you in the future if your situation changes.

August 21, 2017

By Sharon

I am/was a resident of this facility

Lake Morton Plaza was very poor and more of a home for the elderly. They didn't treat you with respect. I didn't care for it at all. Half of the time the food was pretty good, but half of the time, you weren't sure what you were eating.

September 29, 2016

By Linda123301

I visited this facility

We had a hard time trying to find a place to park to go in and visit Lake Morton Plaza. It was fine, but it was dark, and there wasn’t much common areas like the common areas to sit down and watch TV. They had an outside screened room, and that was about it. There wasn’t a place to really walk unless you want to walk on the streets. We just weren’t impressed.

July 29, 2016

By Susan786762

I visited this facility

Lake Morton Plaza was nice but a little older. There were areas that needed paint, but they are working on them. Their apartments are nice and have a lot of choices with regard to their apartments and for their price they were huge compared to the other places we’ve seen. I was not able to eat there, but their food looked good.

June 10, 2016

By Sharon108526850

I am a friend or relative of a resident

The reason I had to take my mom out of Lake Morton Plaza is because they were not licensed to give her oxygen, so she would have had to do everything on her own and she can’t do that. She’s 93 and too frail to do all that. She was independent with some assistance, and then they told us at that time that if she ever needed total assistance, she could stay in the same room. They didn’t tell us that they weren’t licensed to give oxygen, and they did not have 24-hour nursing; they only had nursing during the day. They were very nice about it and let us move her without charging us a fine or anything because they understood that the oxygen was the problem. It was an old, 10-story apartment building, so the rooms were very big. I found the people of Lake Morton more independent than assisted, so they were more on their own and didn’t socialize a lot but had their own little cliques. I would go and eat dinner with my mom, and they were very friendly but would all get up and leave. I didn’t find that they had that many activities because I think they geared more to the independent.

June 10, 2016

By Bruce601874

I visited this facility

The staff at Lake Morton Plaza was nice. It was an older building and a little more crowded, kind of more like a hospital facility. They didn't have too many amenities. They had activities there but not a lot of outside activities. I think they just go grocery shopping.

September 29, 2015

By Caring113620850

I visited this facility

We visited Lake Morton Plaza. The visit was very good. The one-bedroom apartment was large. It was about the size of the rooms at the other facility. It was laid out very nice. Their recreational facilities were somewhat limited, but of the four we saw, if we have to choose one of them, well, Lake Morton Plaza would be the one. The dining room was very nice. The food was good. They appeared to be very active.

May 01, 2015

By Joyce105744350

I am/was a resident of this facility

I'm in the independent living part of Lake Morton. It's a wonderful place to live. There are a lot of friendly people, the food is very good, and they have lots of activities like church on Sundays for all denominations, bingo, chorus if you want to join, and even Wii bowling. They have 8 washers and dryers, and you can do your own personal washing at any time. I have a bedroom, a living room, a kitchen, and a bath. It's a very comfortable and very lovely place to live. They clean your apartment once a week, change your bed linens, and wash them. When you come into the building, you have to sign in and sign out. I moved in last March. I think everything's covered. I don't have any complaints so far. They have a dining room, and 3 meals a day are provided. The food is delicious, with homemade food and homemade dessert.

October 02, 2014

By Richard94750550

I visited this facility

Lake Morton Plaza was fine; however, it was limited in services. It was limited overall in activities. They did not have a swimming pool. They did not offer a lot of entertainment or anything. The people were nice. The rooms were very nice.

September 30, 2014

By Caring95391950

I visited this facility

Lake Morton Plaza would be our second choice. That's 13-story high. We like it. We like the staff and their rooms. The food was good. The dining room was good too. I think they had bunch of activities.

September 25, 2014

By Betty93561750

I am a friend or relative of a resident

My husband has been in Lake Morton Plaza for a year now. They have independent living -- which is what my husband is doing -- and they also have assisted living facility there. He has a 1-bedroom apartment. They clean it once a week and do his bed, linens, and towels and then he gets 3 meals a day served in the dining room. They have activities involving other people. They take them shopping once a week, and they will take him to doctor’s appointments. This place seems to meet what he needs and it’s comparable in price. I’m happy and he is happy with where he’s at. There’s no other place that I’m interested in putting him.
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Questions about Lake Morton Plaza

Describe the overall population of assisted living residents at Lake Morton Plaza. What is their average age? What are their favorite things to do?

The average age of our residents is 80. Many of our residents enjoy Wii Bowling.

What programs or activities does Lake Morton Plaza offer to enrich residents' well-being?

We offer a wide range of social and recreational activities, outings, and events.

What places are near Lake Morton Plaza or within walking distance for assisted living residents to enjoy?

Lake Morton Plaza is located in downtown Lakeland, close to shopping, restaurants, and entertainment.

What transportation services does Lake Morton Plaza offer to assisted living residents?

We offer scheduled transportation to and from appointments, outings, and activities.

What makes the chef or dining program at Lake Morton Plaza exceptional? What kind of menu can assisted living residents expect?

We offer a well balanced diet with home-style cooking and fresh ingredients. Alternatives always available.

What safety features or security measures does Lake Morton Plaza offer to assisted living residents?

Pull cords in every apartment and 24 hour monitored staffing.

How does Lake Morton Plaza keep residents' families informed about their loved ones?

Direct phone contact, email correspondence, and event planning via Facebook.

What is the care staff-to-resident ratio at Lake Morton Plaza during daytime and nighttime hours?

Staffing is based on current resident needs and determined by individual assessment.

If Lake Morton Plaza accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Pets are welcome. We have outdoor walking areas.

What ongoing senior care training does the staff receive?

Ongoing safety and prevention training. Bi-annual medication management re-certification. Annual company compliance training.

Describe the overall population of independent living residents at Lake Morton Plaza. What is their average age? What are their favorite things to do?

The average age of our residents is 80. Many of our residents enjoy Wii Bowling.

What places are nearby for independent living residents to enjoy?

Lake Morton Plaza is located in downtown Lakeland, close to shopping, restaurants, and entertainment.

What are some recent off-site events that the community activity director at Lake Morton Plaza has organized?

Lunch outings, casino trips, shopping, and much more!

What transportation services does Lake Morton Plaza offer to independent living residents?

We offer scheduled transportation to and from appointments, outings, and activities.

What common areas are available for independent living residents?

We offer the same common areas to both our independent and assisted living residents.

What safety features or security measures does Lake Morton Plaza offer to independent living residents?

Pull cords in every apartment and 24 hour monitored staffing.

If Lake Morton Plaza accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Pets are welcomed.

Does Lake Morton Plaza work with an agency or registry to provide nursing and medical assistance as needed?

We welcome home health, hospice, and other medical agencies.

What safety features or security measures does Lake Morton Plaza provide to protect residents who wander?

24 hour monitored staffing. Re-direction as needed.

Costs for Lake Morton Plaza

Cost of Assisted Living

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Cost of Independent Living

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Services and Amenities of Lake Morton Plaza


  • Rent Plus Care Fees
  • Entry Fee
  • Assisted Living Starting At: $3299/month
  • Independent Living Starting At: $2499/month

Room and housing options

  • Companion Suites: We Do Offer Companion Suites.
  • Studio Apartments

Dining options

  • Dining Room Shared Meals
  • Dining Extra: Daily Meals Served Restaurant Style In A Central Dining Area


  • Beauty Barber Shop
  • Resident Transportation
  • Garden And Patio

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Financial guidance

  • Va Benefits Consultation


  • English


  • Resident Capacity: 60
  • Minimum Age: 65
  • Pets: Small Pets Allowed.


  • State Licenses: 5308
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About Lake Morton Plaza

Lake Morton Plaza

Independent and Assisted Living Designed to WOW!

Experience urban senior living at its finest. At Lake Morton Plaza, our lifestyle is sure to make you say WOW! Located only an hour from Orlando, you’ll find everything you need to live an active, engaging and vibrant life. Close to shopping and attractions while still providing opportunities to relax and take in the scenery, there’s something fun to do each day, with the added bonus of knowing care is available if it’s needed. Come experience our inspiring lifestyle and see why we’re making seniors and their families say WOW!

Independent Living

Live an active, engaging life where the only tasks you have to do are the ones you want to do. Sit back and relax or go out into town without worrying about the chores. We’ll take care of all of that for you. Spend your retirement as you please, pursue passions, begin a new hobby and make new friends who share your interests. Spend your days creating meaningful moments and enjoying your life, not worrying about an endless to-do list.

Assisted Living

Enjoy a carefree and comfortable lifestyle with the advantages of living independently. Enjoy everything our community has to offer without ever worrying about what happens when you need assistance – we’re always here and ready to lend a hand when it’s needed.

What We Offer:

  • Private apartments with emergency response systems
  • Patio or balcony options
  • Climate-controlled air conditioning and heating
  • Weekly housekeeping and linen services
  • Complimentary scheduled transportation
  • Life-enriching activities and engaging programs
  • Game and activity rooms, TV lounge
  • Chef-prepared meals daily in the community dining room
  • 24-hour care provided by a certified staff
  • Opportunities to be active, walking paths and fitness equipment
  • On-site library, barbershop and beauty salons
  • And so much more!

What Makes Us Special

Here, you can experience a lifestyle that provides not only independence and freedom but also care if needed or desired. Whether heading into town for shopping at the Lakeland Square Mall, enjoying an event at the Fantasy of Flight or The Lakeland Center, visiting the Polk Museum of Art or deciding to take advantage of some of our engaging programs, there’s always something to enjoy.

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Lake Morton Plaza

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