Provider Response
Thank you for your review.
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February 07, 2021
Provider Response
Thank you for your review.
August 01, 2020
Provider Response
Thank you for taking the time to share your experience with Lake Morton Plaza. We are always looking for ways to improve, helping us ensure we are providing the best service to our residents! if you would like to discuss this further, please call us and ask to speak with our Executive Director.
January 23, 2020
Provider Response
Thank you for your wonderful review, Bill! We appreciate you taking the time to share your experience with us at Lake Morton Plaza. We love our residents, and we are always working to create a great life for them here.
June 19, 2019
Provider Response
Thank you for leaving Lake Morton Plaza a review. Our staff works hard every day to ensure that each community member is happy, healthy, and living a great life.
August 21, 2017
February 15, 2016
December 28, 2015
August 21, 2015
June 07, 2015
April 22, 2015
January 26, 2015
October 31, 2014
July 26, 2014
March 26, 2014
July 10, 2013
August 15, 2012
July 23, 2012
April 13, 2012
February 15, 2021
January 21, 2021
Provider Response
Thank you for your review!
January 18, 2021
December 20, 2020
December 08, 2020
November 13, 2019
Provider Response
Hi Gail, Thank you for taking the time to share your thoughts on Lake Morton Plaza. We are proud of our amazing team and their continued commitment to providing extraordinary care to our residents.
March 21, 2019
Provider Response
Kevy, thank you for your review. Here at Lake Morton Plaza, we strive to give every one of our residents a great life. We try and do this through a welcoming atmosphere that encourages our residents to get to know both our staff and their fellow residents. We strive to give our residents the independence they desire with the assistance they may need.
August 21, 2018
Provider Response
Brad, thank you so much for your feedback! We are so glad that our team provided you with a great experience. We are sorry that our competitive private room rates did not match your budget. We offer semi-private accommodations for those on a limited budget but do understand that this may not be the right fit for everyone. Again, thank you so much for your time and feedback. We look forward to assisting you in the future if your situation changes.
August 21, 2017
September 29, 2016
July 29, 2016
June 10, 2016
June 10, 2016
September 29, 2015
May 01, 2015
October 02, 2014
September 30, 2014
September 25, 2014
Describe the overall population of assisted living residents at Lake Morton Plaza. What is their average age? What are their favorite things to do?
The average age of our residents is 80. Many of our residents enjoy Wii Bowling.
What programs or activities does Lake Morton Plaza offer to enrich residents' well-being?
We offer a wide range of social and recreational activities, outings, and events.
What places are near Lake Morton Plaza or within walking distance for assisted living residents to enjoy?
Lake Morton Plaza is located in downtown Lakeland, close to shopping, restaurants, and entertainment.
What transportation services does Lake Morton Plaza offer to assisted living residents?
We offer scheduled transportation to and from appointments, outings, and activities.
What makes the chef or dining program at Lake Morton Plaza exceptional? What kind of menu can assisted living residents expect?
We offer a well balanced diet with home-style cooking and fresh ingredients. Alternatives always available.
What safety features or security measures does Lake Morton Plaza offer to assisted living residents?
Pull cords in every apartment and 24 hour monitored staffing.
How does Lake Morton Plaza keep residents' families informed about their loved ones?
Direct phone contact, email correspondence, and event planning via Facebook.
What is the care staff-to-resident ratio at Lake Morton Plaza during daytime and nighttime hours?
Staffing is based on current resident needs and determined by individual assessment.
If Lake Morton Plaza accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Pets are welcome. We have outdoor walking areas.
What ongoing senior care training does the staff receive?
Ongoing safety and prevention training. Bi-annual medication management re-certification. Annual company compliance training.
Describe the overall population of independent living residents at Lake Morton Plaza. What is their average age? What are their favorite things to do?
The average age of our residents is 80. Many of our residents enjoy Wii Bowling.
What places are nearby for independent living residents to enjoy?
Lake Morton Plaza is located in downtown Lakeland, close to shopping, restaurants, and entertainment.
What are some recent off-site events that the community activity director at Lake Morton Plaza has organized?
Lunch outings, casino trips, shopping, and much more!
What transportation services does Lake Morton Plaza offer to independent living residents?
We offer scheduled transportation to and from appointments, outings, and activities.
What common areas are available for independent living residents?
We offer the same common areas to both our independent and assisted living residents.
What safety features or security measures does Lake Morton Plaza offer to independent living residents?
Pull cords in every apartment and 24 hour monitored staffing.
If Lake Morton Plaza accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Pets are welcomed.
Does Lake Morton Plaza work with an agency or registry to provide nursing and medical assistance as needed?
We welcome home health, hospice, and other medical agencies.
What safety features or security measures does Lake Morton Plaza provide to protect residents who wander?
24 hour monitored staffing. Re-direction as needed.
Experience urban senior living at its finest. At Lake Morton Plaza, our lifestyle is sure to make you say WOW! Located only an hour from Orlando, you’ll find everything you need to live an active, engaging and vibrant life. Close to shopping and attractions while still providing opportunities to relax and take in the scenery, there’s something fun to do each day, with the added bonus of knowing care is available if it’s needed. Come experience our inspiring lifestyle and see why we’re making seniors and their families say WOW!
Live an active, engaging life where the only tasks you have to do are the ones you want to do. Sit back and relax or go out into town without worrying about the chores. We’ll take care of all of that for you. Spend your retirement as you please, pursue passions, begin a new hobby and make new friends who share your interests. Spend your days creating meaningful moments and enjoying your life, not worrying about an endless to-do list.
Enjoy a carefree and comfortable lifestyle with the advantages of living independently. Enjoy everything our community has to offer without ever worrying about what happens when you need assistance – we’re always here and ready to lend a hand when it’s needed.
Here, you can experience a lifestyle that provides not only independence and freedom but also care if needed or desired. Whether heading into town for shopping at the Lakeland Square Mall, enjoying an event at the Fantasy of Flight or The Lakeland Center, visiting the Polk Museum of Art or deciding to take advantage of some of our engaging programs, there’s always something to enjoy.
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