My father is in Arbor Terrace San Jose now. He couldn't have better care over there. They're wonderful. They're very attentive to all the people. They try to get to know all the nuances of whatever they're dealing with as far as disabilities go. They work with the people to get them involved as much as they can. They're also always having spur-of-the moment things to do to engage them. They're conscious about how they handle each person.
There is memory care for people who are not advanced with their Alzheimer's or dementia. It is a big square of a building with a huge courtyard in the middle. Residents might be walking up and down the halls, engage in sing-a-long, crafts or maybe take bus rides somewhere.
Their food is not what I would cook at home, but it is fairly good. They have the big meal in the middle of the day. The rooms are very nice. They come in once a week and clean them. The amenities are very well kept, very nice and very well thought out.
They have somebody come in and check on my father, but the person that comes in and checks, checks on other people as well. My father had gotten up and tried to go to the bathroom by himself, which wasn't very successful. So they're going to put an alarm on his bed so that doesn't happen again. If he does start to get up, the nurse on the hall will page the lady or buzz her and she'll get to his room right away. They're a little pricey and out of our range but it is certainly very good service.
Provider Response
Sandra, thank you for your kind review; we are happy to pass along your comments to the team here at Arbor Terrace San Jose! We appreciate you taking the time to leave your detailed feedback. If you have any further questions, please give us a call. We're always happy to help!
