Sterling Court Deltona, FL

We're in Sterling Court. We have been here for a while. We were going to go and we were looking at other places, but the cost was kinda high at some places. We don't have assisted living, but neither one of us really needs assisted living, so we're capable of doing our own daily living like cleaning up and dressing ourselves. They provide three meals a day. They also come in and clean the apartment; it's part of the rent. All the utilities are part of the rent. Well, we figured we're better off just staying where we're at. Some of the meals aren't the best, and so we were considering leaving. The biggest problem we have is because of the virus right now, but basically it's OK. They try to keep the activities moving, but of course you have to wear a mask in the hallways and everything. They ask that you don't fraternize too much in other people's apartments. If you leave the building, when you come back, they take your temperature and ask you where you've been. The bus services are down to the minimum now because you can only use it for doctors' appointments. At one time we can go shopping and everything, but they would prefer that if you're going to shop, shop by computer and have your stuff brought to the building. It works out; that's not bad. After we weighed all the cost we just figured we were better off staying here. The staff members are pretty good. The services are great. The housekeepers are great and friendly. Like any place, everybody would say the management is to blame. They just got rid of the manager here and they put in a new one. She has only been here a month and she seems to be quite good. A couple of the people under her, a couple of them are nice and a couple of them are crappy. Some people shouldn't be dealing with elderly people. I can't understand why they hire a chef. Everything is covered with these fancy sauces. Most of the people are just average cook-at-home people and when they got old they couldn't cook anymore. They just want a good meal. Now we live on pork and chicken; these are the biggies here. However, we have some Jewish people in our community that can't eat pork. At one time, when they served a meal, if you didn't care what was on the menu, you could get a hotdog, a hamburger, or grilled cheese. Now with the virus it's added work for the chef and they don't do that anymore. We have been through three chefs now in the last nine months. Some meals are really great, but not many. Basically, they take care of the place. There are some things that need to be fixed here and there, and sometimes it takes a little while to get it down. We only have one handyman in the place and there's 100 and some people living in this building. Sometimes it gets a little slow to get things done, but they eventually get them done.

Sterling Court was awesome, and they were very, very helpful. The apartment was nice, clean, and pretty nice sized. I like that there are lots of people for my mom to interact with and lots of things to do. They have a Bridge club, crochet club, book club, arts and crafts, bingo, and things like that. It's very clean, nicely decorated, and the staff that we met was nice. They toured us in the dining room and told us about it, but they didn't offer a meal, and it also wasn't mealtime.

I moved into Sterling court, but I've been quarantined since I got here. I'm not wild about having meals prepared for me all the time, but they don't have a kitchen in which to prepare them. The place is nice, clean, and my apartment is fine. The staff is very nice, and very pleasant. They've got lots of parking. Most of the food I've had has been very good, but I've missed a few meals.

Sterling Court is nice, very clean, and well maintained. My aunt's room is very small. The people are very nice. Everybody works hard, and they work together really well. They only have independent living. They have a gym, Zumba, entertainment, and they just opened a physical therapy facility. The dining area is lovely and big, and the food is great. It's expensive considering the space of her room and how far away it is from the elevator.

High turnover of meal servers/cleaning staff. General manager will only take responsibility for good things and verbally blame staff or corporate for any problems. Take a close look at the building, there’s lots of deferred maintenance, side doors don’t close tightly space for bugs to enter, filthy door frames, laundry sink is filthy, heating/air condition units are loud will wake you through out the night. Staff is constantly changing due to bad treatment from the manger. The food is not good more often than it is good. Most of us have to order in, go out or make improvised meals in our apartment without a kitchen. There are many people living here that are not independent and several falls occur, so many motor scooters that it is difficult to move around in some spaces. There is one elevator and some scooters are so big and elevator so small that only one or two people can ride together. Pest control is scary, the manager “never know when the exterminator will be here” but if you need exterminator you must wait until he’s here.

I went to Sterling Court but they didn't accept me because we weren't paying in cash. I needed them to take insurance and they don't take insurance. The community was a very nice and wonderful place. I liked their studio apartment for myself and I also liked that it's a place you can call home. They take you back and forth to the stores, if you need to go they have transportation for you, and that's what I really wanted. The staff is very helpful and caring, and they offer three meals a day.

We loved everything about Sterling Court, and we didn't look elsewhere. The place was really great, nice, and clean, and everyone was really sweet. We were even able to look at apartments there that people were living in. It was pretty awesome. I would say that they are kind and helpful. The pool was immaculate, and the landscaping was beautiful. They seemed very caring.

Sterling Court is lovely. It's very nice and very pleasant. I chose this place because of the location. It is closer to some of the things I want to go to, as well as nearby neighborhoods. There are a number of activities to do too. They have bingo, movies, beanbag toss, they go on excursions, do jigsaw puzzles, and play card games. They also have a library and a pool. The staff members are all topnotch. The food is very delicious. They're served so well, courteously, and promptly.