Hello, we are sorry to read Sterling Court is not meeting your expectations. Most of our dining team members are high school students working part time who graduate and go to college. Our team works together to make sure all issues are resolved in a timely and professional manner. The doors were recently repaired and now no bugs are able to get in. The executive chef holds monthly meetings with the residents to receive feedback and take suggestions for the menu. We understand your concern about resident who need help with mobility but we enable all seniors to live independently and on their own terms as long as they are able. If you are willing to give us another chance, please contact us so we can understand your situation better in order to try and turn your experience around.