Offers Assisted Living, Independent Living, Nursing Homes, and Continuing Care Communities

21 Reviews
255 Possum Park Road, Newark, DE 19711
Call (800) 385-2527
Millcroft (800) 385-2527

Reviews of Millcroft

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Assisted Living Reviews for Millcroft

June 18, 2015

By MMann

I visited this facility

My Sister and I toured millcroft, we heard good things from friends in the neighborhood. We toured the independent side and the assisted living side. The independent has very large apartments, compared to the assisted living side. The smaller of the two sizes, where about the size of a large closet. Only enough room for a twin bed, night stand and a TV stand with TV. Plus the price without levels of care start at $6500 a month. The second size was almost 3 times larger with a nice walk-in closet, with the cost of $8700, not including care. The prices listed on, are for the independent side, not the assisted living side. It did have a nice feature, that all levels where under one roof. We did notice that the front desk person and several other workers eating lunch in the patient area near the bar area. During the tour, they where very loud and my sister heard one of them curse. Other then the price, size of the apartments. It might be a good fit for someone, just not ours.

May 22, 2015

By Mary106776150

I visited this facility

My son and I visited Millcroft, and he really liked the place. He liked the way that there are three different levels of care. I saw that the staff did very well with the residents, and their management was good. I saw the rooms, and they were very nice and clean. They have a nice little outdoor area for them to sit also. The dining room is very clean and very nice.

August 21, 2014

By Bunny54

I am a friend or relative of resident

The staff who deals directly with my family member are excellent. The kitchen staff does a wonderful job with meal preparation and the food is very good. However, when it comes to communication regarding private pay, billing, medicare and medicaid issues everything breaks down. I have been waiting over two weeks now to get answers to questions I posed both over the phone and email with still no response. There have also been several breakdowns in communication with regard to the 1st floor nursing station. A better job needs to be done regarding communication with families with regard to these issues. Their lack of communication leads one to believe Millcroft is solely interested in private pay for profit.

Provider Response

Thank you so much for your feedback and for discussing your concerns with me during our recent phone conversation. I hope that I have helped clear up your questions in regards to billing. I also hope that I provided helpful information for future concerns. I am very happy to hear all the positive comments about the care and concern we provide your mother-in-law. Please feel free to reach out to me any time you feel the need. Thank you for the opportunity to care for your loved one and giving us an opportunity to serve you!

Kathleen Duca, Executive Director, Milcroft

August 05, 2014

By DianaClark2230

I visited this facility

My brother and I stopped in for a tour, no appointment as most communities require. But, when we spoke with Joe, he said that he was available during the day and evening hours and that there were managers on duty that would be glad to give us a tour as well. The front desk person Kathy, was very welcoming, she offer us coffee and a brochure while we filled out information. Joe was just finishing up with another tour, when he introduced himself and his co-worker who was the assistant executive director. Joe was great, offering us water or coffee. He really did a great job with sharing information about Millcroft. Giving the benefits of why our Mom would love to live at his community. He spoke to us more as a friend, then someone trying to sell us something. We toured both the independent and assisted living. Independent had some great closets (walk-in), they had one and two bedroom apartment, only one available was a two bedroom with a patio, but they might have a one bedroom open by the end of next month. They have a waiting list for there independent apartments. The assisted living has a more home like setting, there was only 26 apartments, Joe says that they have a great staff to resident care numbers, plus there is a nurse available if needed. The residents when at a birthday party with entertainment, they all seem to really enjoy themselves. We really liked the outdoor patio that any of the residents at Millcroft could go out and enjoy. We were sold on Millcroft, but especially Joe and the information that we didn't know about veterans aide and attendance program, as well as Mom's long term care policy that could be used when she goes into assisted living. Needless to say, we put a deposit down and Mom is moving in by the end of the month.

June 27, 2014

By Caring82445450

I visited this facility

We liked the rooms that were available at Millcroft. We liked the fact that it had independent, assisted, and skilled nursing. We liked the fact that therapy was on-site. We happened to have a different meal there. It was their Continental breakfast. They had good food choices for the residents. It was just a little less social for what I was looking for for my dad. They had activities, but they just didn't seem to be as much. The staff was very knowledgeable. If they weren't sure about something they promised to get back to us, and they did.

October 30, 2013

By JeanMcKnight

I visited this facility

We toured this community over the weekend, it was perfect for our parents. We were looking for a place that when they needed more care it was available to them. They are more independent, Dad drives and Mom only needs a care. But, if Mom or Dad needed more care say after a fall or they had a car accident,they could go to the rehab center on the same property. We checked other senior communities, none of them had a rehab or a nursing site on their properties. Almost of the other Independent and Assisted Living communities when asked the question of what would happen if say Dad went into the hospital and needed a nursing home, were would they go. All of them didn't want to talk about that, saying lets not talk about that if it's not going to happen. Well, we are thinking ahead for our parent's future. When pushed the other senior communities said "Millcroft". That's why our parents will be moving into this senior community.

Provider Response

Thank you very much for your review of our community. Millcroft has been serving seniors for 31 years with a commitment to providing quality care and services to our residents across the continuum. Throughout the years, many of our residents have been able to transition from one area to another while staying under one roof. Again thank you for sharing your comments about our community.

Geoff Henry, Executive Director

October 24, 2013

By Vincent2

I visited this facility

Millcroft is beautiful! I'd say one of the best. It was very nice and very clean. The only problem was that it was too expensive, way over a normal person's budget. All the rooms were very nice. The dining room and the facilities were very clean. I hadn't seen any of them that were not suitable to live in.

September 29, 2011

By cheerxo1

I visited this facility

The facility was a generally beautiful place compared to some of the other nursing homes that I have seen. Most of the staff was generally friendly some of them just did'nt seem willing to talk to people like they were just there to get paid but aside from the few that I happened to walk past that looked a little down the ones that I actually had conversations with regarding the care of my loved one, they were extremely friendly and helpful.

September 16, 2011

By cheerxo

I visited this facility

Generally decent place for a loved one.. almost all staff is friendly.
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Services and Amenities of Millcroft


  • Fee Structure Extra: We Offer A Month To Month Rental
  • Assisted Living Starting At: $6150/month
  • Independent Living Starting At: $3775/month
  • Nursing Home Starting At: $9240/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Coffee Shop
  • Party Space
  • General Store
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Library, Fitness Room/Gym

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Technology Extra: Emergency Call System

Health services

  • Skilled Nursing
  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes


  • Offsite Activities
  • Music
  • Games
  • Religious Services
  • Lectures Discussions
  • Wii Sports
  • Tai Chi
  • Fitness Room
  • Gardening
  • Activities Extra: Paws For Pets Therapy

Financial guidance

  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guests At Mealtime
  • Overnight Guests


  • English
  • French
  • Spanish


  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 085021
  • Ownership Type: For Profit Corporation
  • Date Certified: 10/01/2020


  • Resident Capacity: 198
  • Respite Care
  • Minimum Age: 62
  • Pets: Small Pets Allowed

Range of services

  • Physical Therapy
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About Millcroft

Millcroft offers compassionate senior care in Newark, DE. We strive to create a home-like atmosphere where you and your loved ones can feel secure. Our warm, well-trained staff works closely with our residents to provide the utmost care and comfort. As part of the Five Star corporation, you can be sure that everyone at Millcroft shares the Five Star Values, and is committed to a high level of caring in all that they do. Please schedule a visit to see why we are the first choice in senior care in Newark, DE.

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