Last month, I began the overwhelming search for an assisted living facility for my aging parent. After speaking to Jesenia at Lakewood Reserve, I knew I’d found the best fit for my Dad. Jesenia spent a great deal of time on a virtual tour with myself and my husband. She answered countless questions and maintained open lines of communication amidst the roadblocks presented by the pandemic (even on her days off). Jesenia is organized, knowledgeable, friendly and extremely professional. She has been a delight to work with and has helped alleviate a great deal of my stress. Each of my interactions with the staff at Lakewood Reserve have been wonderful and I cannot say enough nice things about this team. It is evident that they not only enjoy their jobs, they also truly love the residents.
Lakewood Reserve, A Juniper Senior Living Community
Offers Assisted Living, Independent Living, and Memory Care
23 Reviews
Reviews of Lakewood Reserve, A Juniper Senior Living Community
Assisted Living Reviews for Lakewood Reserve, A Juniper Senior Living Community
December 29, 2020
I am a friend or relative of a current/past resident
January 21, 2019
I visited this facility
Lakewood Reserve was nicer than I expected. It didn't look like a facility as such. The food could have been a little bit better, but overall, the building and everything seemed nice. The staff was nice, cooperative, and knowledgeable. I was quite impressed with them and I had no issues with them at all. It was kept up, the grounds looked nice, and there was a nice walking area.
August 02, 2017
I am a current client of this provider
A little pricey, but then ,what place isn't these days. Food quality and selection is very good to excellent. Helping staff is for the most part, excellent,as well. Pets are accepted if well-behaved. The staff will even walk your dog, if needed.
July 17, 2017
I am a friend or relative of a current/past resident
My mother has been at Atria Inn at Lakewood for 7 weeks now and she likes it a lot. They have a library, dining room where you order off of a menu, and a tiered system for backup nurses, so if you need more nursing care it's available. If you need none at all, you can also have that. They have very cheerful staff and a bright, cheerful, and sunny environment. The rooms are not big. They have bridge, pinochle, Bingo, guest speakers, and outdoor barbecues. They even take residents for a drive on Sundays for 2 hours to the mountains or a new part of Denver where they're developing things. They also take them to the doctors and to the grocery stores on their buses. It's working out quite nice. You have your room and you order per month how much help you want. She is at 0 help right now, but if she needs it, we can add it. The chef is doing a no salt diet for her. He is completely cooking separate for her and going above and beyond what I would expect. They've been wonderful. They're always trying to look for more things for their residents to be involved in. They have bible study, book club, current events, discussions, movies, and they take them to the theater. It's very complete and has everything you can imagine. It's a little bit more expensive than some, but it's worth it.
February 01, 2017
I visited this facility
Our visit at Atria Inn at Lakewood was good. We were really happy with it. The reason we didn’t choose it was because it was more expensive and the rooms were further away from the dining room. It was a larger facility, so it would have been harder for my mom to get to the dining room. The value was not as good, but it was clean and the staff was really friendly and helpful. They had activities. The rooms were nice. It gave me a good impression.
April 13, 2016
I visited this facility
We visited Atria Inn at Lakewood. It was a lovely place that we liked a lot, but it was too expensive. It seemed like a very nice place if I could afford it. The rooms seemed smaller but had beautiful public rooms. It was very nice. We thought the care there was good from what we could see. However, we could not afford it, so they recommended we check out the other facilities.
February 29, 2016
I visited this facility
Atria Inn at Lakewood was a very nice facility. We took a quick tour, and it was a lovely and clean place. We saw their dining room, which was very nice. The rooms were a bit small; a one-bedroom just wouldn't work for us. The staff seemed very nice and friendly. From what we saw and what they were offering, it looked very nice and well maintained. The people seemed happy there. They were having a group music entertainment session. It was a nice pleasant experience.
June 29, 2015
I visited this facility
I think Atria Inn at Lakewood was really well kept. It was a very lovely facility. The staff that assisted me during my visit was very nice.
May 17, 2015
I visited this facility
The facility seemed fine, but I did not care for the attitude of the people that we talked with at the Atria; that was because we were older people, and they were talking down to us. We may be old, but we haven't lost our brains yet. In other words, they were condescending, and I don't care for condescending people. I don't want to live there, and it is very expensive, so we just wiped it off our list. It just turned me off because I don't want to live where somebody is condescending towards me.
Provider Response
Hi, Jill and John. Your comments about your experience with Atria Inn at Lakewood are concerning to us and we’d like to continue this conversation. If you’re comfortable sharing more, please reach out to us at customerservice@atriaseniorliving.com.
April 29, 2014
I visited this facility
I did visit Atria. We thought it was too large. It was very nice. Everybody was very pleasant. It was just too far away, but it's also not the right community for us. What stood out was how clean it was and how personable it was. The staff and the sanitation were very nice.
Provider Response
Thank you for providing feedback on your recent visit. I am happy to hear that you enjoyed our community overall and I'm sorry that we didn't end up being the right fit. We do have two other communities in the area, Atria Longmont and Atria Applewood. If you would like information on these or feel we can be of further help to you, please reach out via customerservice@atriaseniorlivng.com; and if you include "Atria Inn at Lakewood" in your subject line, we can quickly include all the right people on the correspondence. We hope to hear from you soon.
December 26, 2013
I am a friend or relative of a resident
My in-laws were at Atria Inn at Lakewood. The facility was fancy and beautiful. Everything was perfect. It was a great facility. However, because this facility is big, what happened was my in-laws were getting lost in the shuffle. My in-laws have some memory problems, so they couldn't identify if there was a problem themselves. Also the staff couldn't be in more than one place at one time. This facility was offering tiered level care, so you pay rent but then they increase the monthly fee depending on what my in-laws' needs are. We were paying extra for them to take my in-laws to meals, remind them for activities and encourage them to drink water. However, my in-laws were hospitalized several times for dehydration while being there. We were under the illusion that extra care was happening consistently. What caused us to leave was that my mother-in-law fell coming back from the dining room by herself and she broke her shoulder. We were paying them for somebody to take them down to the dining room and yet this happened. As a whole, it was a beautiful community, like a 5-star hotel. It looked beautiful and very elegant. It may be perfect for some people, but not for my in-laws.
November 04, 2013
I am a friend or relative of a resident
Atria Inn at Lakewood is head and shoulders above other assisted living communities in the area. The facility is bright, clean and inviting. The staff are very attentive and know all their residents by name. Everyone was very supportive of my in-laws during their transition from independent living, and continue to listen to and honor individual preferences whenever possible. The administration maintains open communication with our family and has demonstrated a high level of concern and involvement when my in-laws had medical needs. I am happy to recommend Atria Inn at Lakewood.
June 29, 2011
I visited this facility
This is an extremely large facility with a capacity of over two hundred residents. Though the size can be a little intimidating, the sheer number of amenities easily makes up for it, not to mention all the opportunities the residents have to make new acquaintances. During a visit here, I witnessed one of the residents playing a game of pool with his son. From what I gathered, they used to have a family pool table and the man taught his son to play pool there. A pool table at this facility is just a small way for a resident and his son to stay connected in a world where so much has changed for them. I like it that this facility makes it so easy for residents and their families to live happily.
Independent Living Reviews for Lakewood Reserve, A Juniper Senior Living Community
July 09, 2018
I am a friend or relative of a current/past resident
My friend is a resident of Lakewood Reserve and I have visited her several times. It's a very nice place, and the people are very caring and responsive to my friend's needs, so I'm pleased with that. However, she doesn't eat very much and calls the food institutional. I personally haven't seen any deficit in what they do. It's a good value for the money, except that she doesn't like the food.
August 21, 2017
I visited this facility
The people in Atria Inn at Lakewood were very friendly. The place was very nice and I really liked it. My being so young, it seemed like a pretty good deal. For us medical marijuana patients, that's one of my issues, because the VA had me on so many opioids and other medications, but they have a really good marijuana policy. The big thing for me is they're willing to accept somebody my age. I did like the security and they have a fenced-in backyard. I liked the fact that the elevators were roomy and well-lit. The staff seemed more helpful than where I am at. I liked it a lot, but I can't afford it.
November 28, 2016
I am/was a resident of this facility
I am in Atria Inn at Lakewood. I like that it has a lot of freedom. It has a smoking area outside. I liked the dining room. They have exercise in the morning. They have art classes and play jeopardy or wheel of fortune. Some of the staff are helpful, and some are not. Overall, they are really short on caregivers and med techs. The front desk is very helpful. They should let the housekeepers as they are. They should not be adding extra duties to the caretakers and med techs because they are very short staffed. They serve breakfast, lunch, and dinner. They have a little bus that only comes on Tuesdays and Thursday.
Provider Response
Thanks for taking the time to share your feedback with us. I'm glad you're enjoying all of our fitness programs and events. We're always looking for more great employees to join our team and will be sure to introduce you to any new staff we hire. Thanks again for being a part of the Atria family.
November 21, 2016
I visited this facility
I visited Atria Inn at Lakewood. I liked the cleanliness. The sizes of the rooms were awesome. There was living space in addition to a bedroom. It looked like an apartment. The only thing that would not make it a 5 star was the fact that it was expensive. However, they were wonderful. In fact, they were trying to give my parents a deal because of the price, but with my dad’s insurance, he had to pay for 4 months out of his own pocket first. To put both my mom and dad there would make it too expensive at this point. They had activities like movies. They went to the theater and things like that occasionally. They had special dinner nights; they would have a special meal and they would put it out in the patio so dinner would be served there in the patio. The served three meals a day, but the dining room was open almost 24-hours. They had scheduled hours for meals, but outside of the meal hours, they could order up off a menu. They had hair salons for both men and women. They had a little private eating areas, so that if families wanted to have a private meal with whoever was living there, they could do that. They had an area where you could have a church service or something. They also had set days that they would take you to your doctor’s appointments and errands. I thought they had a bus that would go accompany them on shopping.
July 11, 2016
I am a friend or relative of resident
Having had spent a lot of time with my parent at this facility in their memory care while locating a better facility for her, I saw a lot of neglect. Residents are not looked after, cared for or treated with the kind of respect they inform you they will. The small staff they have are clearly not trained to handle the special nature of an Alzheimer/Dementia patient. Don't believe the sales tactics they use ... they are NOT an all level care facility for Alzheimer's. Barely a level 1 facility. There are better facilities that you can trust and have comfort that your loved one is being taken care of properly ... Atria is NOT IT!
Provider Response
Thank you so much for reaching out to us with your concerns. If you’d like to share more, I can be reached via e-mail at customerservice@atriaseniorliving.com. Then I can gain a better understanding of your experience and share it with the people, both locally and at our Support Center, who are best positioned to address the matter.
March 27, 2015
I visited this facility
Atria was fine and a nice looking facility. The rooms were fine and adequate.
March 07, 2015
I visited this facility
My visit in Atria Inn at Lakewood was very good. The marketing person tried to fit us in, but somebody else came, and they needed it. It was just very haphazard, and from that, I wouldn't put my friend there. I wouldn't put anybody there. I used to visit someone from my church over there for about two years. This facility was very nice, but it was too big. You could get lost. They were short staffed, and that is not good. She said, "I push my button and they never come." Then, I said push your button now while I'm here. An hour later, nobody showed up.
Provider Response
Hi, Margaret. Thank you for your valuable feedback about Atria Inn at Lakewood. The well-being of our residents is our top priority, and some of the comments in your review gave us cause for concern and we’d like to continue this conversation. Please reach out to us at customerservice@atriaseniorliving.com.
February 28, 2014
I visited this facility
Everything was fine at Atria Inn at Lakewood. However, my ex-husband has Alzheimer's and that place is for seniors who are active. Also, for my ex-husband, that big of a place is going be a little too much. Nevertheless, the place was enjoyable. I did like the way how the place looked for the people. It was a nice place. It seemed like the people there were very happy there. The rooms were fine; however, you have to supply the bed, the linens, their towels, etc.
November 05, 2013
I visited this facility
Atria was my first choice for Mom-in-law. When we went there, they were having some problems. It was not top notch but it was nice enough. The room we looked at was of good size. The community seemed to be very engaged in activities and enjoying socializing. One resident I talked to said the food was good. Mom-in-law was concerned she wouldn’t be able to be as mobile in that facility because it was larger.
Provider Response
We appreciate your feedback regarding your visit with us. We would like to discuss any issues you experienced so that we can ensure that we are continually exceeding the expectations of our residents and visitors. If you are willing to provide additional details, please email customerservice@atriaseniorliving.com and include the Atria community name in your subject line. We would also like to share with you the measures we take to minimize mobility concerns for our residents. We hope that you will visit us again soon!
October 30, 2013
I visited this facility
Atria Inn has a lot of amenities. It was a very nice community but it is not meant for someone who needs more assistance. It is for fairly independent living seniors. Their activities looked great. My mother used the walker but they have very few clients who did that there. Also the configurations of their rooms were a little odd. During my visit there, two residents stopped me in the hall and asked me if I can help them and that bothered me a little bit. Nevertheless, I would recommend this facility for seniors who didn't need assistance.
Provider Response
Thank you for your review. I'm so glad to hear that you were pleased with the events and activities we offer. I am sorry for the confusion on the part of our residents who apparently mistook you for staff. We have visiting employees from different areas at times, but our regular staff is always available to assist residents as needed. Although our residents are fairly active, our community does offer six levels of discreet care based on the needs of each resident, up to 21 hours per week, in addition to medications assistance. Assistance may include personal grooming, laundry, housekeeping, escorts, transfers in and out of a bed or chair, mealtime monitoring or assistance, and incontinence care. If we can ever be of assistance to your family, please give us a call at (303) 742-4800 or email customerservice@atriaseniorliving.com (please include the Atria community name in your subject line).
Services and Amenities of Lakewood Reserve, A Juniper Senior Living Community
Costs
- Rent Plus Care Fees
- Entry Fee
- Fee Structure Extra: We Offer A Month To Month Rental
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Coffee Shop
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Pool
- Features Extra: Library, Fitness Room/Gym
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Technology Extra: Emergency Call System
Health services
- Skilled Nursing
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Tai Chi
- Fitness Room
- Yoga
- Gardening
- Arts And Crafts
- Activities Extra: Computer Class
Financial guidance
- Va Benefits Consultation
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Languages
- English
General
- Minimum Age: None
- Pets: Small Pets Allowed
Range of services
- Physical Therapy
- Occupational Therapy
Types of care
- Meal Preparation
Training Areas
- Memory Care Training
About Lakewood Reserve, A Juniper Senior Living Community
Lakewood Reserve, A Juniper Senior Living Community is an assisted living facility in Lakewood, CO that offers residents independent living options and daily support services. Contact Lakewood Reserve, A Juniper Senior Living Community for more details on housing, services, and rates.
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