Brookdale University Park

Offers Assisted Living and Independent Living

23 Reviews
2020 South Monroe St., Denver, CO 80210
Call (800) 385-2527
Brookdale University Park (800) 385-2527

Reviews of Brookdale University Park

23 Reviews Write a review
Food
(2 Reviews)
Staff
(2 Reviews)
Facility
(2 Reviews)
Activities
(Not Rated)
Value
(Not Rated)

Assisted Living Reviews for Brookdale University Park

January 31, 2014

By Vicky6

I am a friend or relative of a resident

We had my cousin in respite care at Heritage Club while we were waiting for an opening at another facility. They were very good. It was a nice facility. The rooms were really nice and well kept. The staff was really nice. They checked on my cousin and everything. We did eat there and the food was excellent. They had a good choice of meals. If they didn't like something that was on the menu, they could pick something else. One time, someone sitting near our table wanted something totally different from what they were having, but they accommodated her.

December 23, 2013

By Carolyn29

I visited this facility

Heritage Club Denver was nice but they're way too expensive for my friend. However, you do get what you pay for there. The environment was like a hotel or a resort. It was also a clean facility. They did have different-sized rooms that you could choose from. Their staff was really nice. They were very attentive and very informative. During our visit, I did see a couple of residents in the computer playing games and others were sitting in the table reading, but they all looked happy.

September 22, 2013

By Bonnie22

I visited this facility

It was very nice. They staff was also nice. Everything about it was beautiful. However, I didn't get the same warm feeling there that I got from the other facility that I visited.

September 11, 2013

By Caring66578850

I visited this facility

Heritage Club Denver is in the neighborhood where my parents formerly lived. It was our second choice because we liked the location best, but the problem was it was more expensive and not as nice, but still nice. Also, you had to pay for everything extra. At the time of our tour, I saw that there were a lot of activities that residents participated in like creating artwork. The staff also interviewed us as to what my parents' needs were. They were very helpful and tried to provide us with information to make a choice there. The facility is a friendly place. It could meet some people's need; it just didn't meet my parent's needs just well.

June 13, 2013

By Caring0605073

I visited this facility

Heritage Club Denver was a beautiful place. The grounds were very well-maintained. They had all kind of activities and amenities. They had an exercise room and they also offered transportation for residents there.

October 12, 2012

By Laurie32

I am a friend or relative of a resident

The Heritage Club of Denver was the first and last place we visited when looking for a place for my mom to live. We fell in love with the facilities and the approach that the staff takes. There are plenty of activities for my mom to participate in and she loves her neighbors. The staff is extremely friendly and seems to really like what they do. The meals are prepared perfectly and my mom says she really enjoys the food there, even more than her own cooking. She also said that everyone there is very easy to get along with and she hasn't run into any problems. Everything and everyone is also very professional and caters to their residents' specific needs. We were so happy we found this place on the first try and would recommend it to anyone looking for an assisted living facility in the Denver area. Go and check them out!

July 27, 2011

By Caring199318

I am a friend or relative of a resident

Overall, my mom likes the facility for the friendly people and staff !
See all Assisted Living reviews (11) See fewer reviews

Independent Living Reviews for Brookdale University Park

May 01, 2015

By Anonymous 1

I visited this facility

Brookdale University Park was very nice. I thought the things that they had planned for the residents were very good. Especially for the men -- they had specific things that they planned for them to do which I thought was a good thing. The rooms were nice and a little more updated.

March 23, 2015

By Caring103802750

I visited this facility

We went to Brookdale University Park and found it to be an energetic and lovely community. The apartments were the smallest of everything that we saw. The place was the most expensive of everything we saw, but mom really liked it. We saw an activity of a guest speaker coming in and talking on the Middle East. All of the residents were aware that mom was visiting. They recognized her as a new face, and they encouraged her to come and become a part of the community. They were a community that cared about new people coming in. Everybody spoke well of the community. It was a building that a community had been built tight around. The only negative to it was that the parking was a block away. It was an uncovered carport kind of thing. That was a negative because in the winter -- and Denver had winter -- you had to walk to your car, and that's not really good. Covered parking would be much better and would have been preferred. Other than the fact that the apartments themselves -- square footage wise -- were small, they were adequate, just the smallest, and we were looking at moving her from her home. However, everyone was lovely. It was still one of our top 3 choices which we would make in the future. We had a lovely meal. They invited us to stay and were very quick to make arrangements for us to eat dinner the night that we dropped in on them. The staff was very engaging. Many of them were young people, which was very refreshing. 17 and 18 year olds told us that they had been working there for 2 to 3 years. They loved the people, and planned to center their careers around seniors because they loved the richness of getting to know the people. Every staff member called residents by name.

March 14, 2015

By Caring103261750

I am/was a resident of this facility

We are in a facility right now, and Brookdale is very nice. The food is very good too. The people are friendly, the rooms are a good size -- the biggest that I found in the area. I would very recommend it.

February 22, 2015

By Caring102672750

I visited this facility

I had a friend who lived at Brookdale University Park, and it was really a lovely facility. It is very nicely done and run. She showed me around, and it was really very nice. They were having a cocktail hour and playing cards, and they have an exercise facility, a beauty shop, and just about everything you would want.

February 27, 2014

By Clydelia

I visited this facility

Heritage Club is right in my neighborhood. We've lived here for many years in this part of town. So that's very desirable to me. They have both assisted and independent living, and also a floor for people who need more care and help. I looked at a 2-bedroom, which was just fabulous. It was kind of in a tower with two beautiful windows looking right out the mountains. It had a huge closet. They have three elevators. They have an exercise room and a therapy room. They have companionship service, too. You can choose 30 meals a week, which is plenty. They have garage if you're still driving and you keep your cars. If you can't drive they have a bus that takes you around wherever you need to go. It's very close to my husband's bank, which is really nice. I like to walk and I need to walk because I have deteriorating pelvic bone. They do have a place to walk. The kitchen was small, although I don't intend to be cooking too many Christmas dinners.

December 27, 2013

By Caring62294850

I visited this facility

Heritage Club was beautiful. With regards to location, even though it was in the populated section of the town, it was still quiet there. It was also close enough to casual shopping area. Heritage Club has a park outside. They also have casual living places like mini living rooms and sitting areas around. They also have a little coffee bistro in the lobby. Their residents are very independent but I did not see a lot of them engaged in group activities.

October 23, 2012

By pamtoucan

I visited this facility

My experience when I visited Heritage Club was good. I found the facilities very nice and well maintained. I like that they offer both a variety of options for families so you can figure something out for your specific situation. Heritage seemed to offer a ton of activities that I know my mother would enjoy, there is basically something happening all of the time so you don't need to worry about boredom. All of the staff that I met when I was there were incredibly nice and helpful. They were able to walk me through all of the options and it never felt like a hard sell. I like that the staff seemed to really engage with the residents and seemed to enjoy their jobs. One of the biggest perks for my family is Heritage is located right off of I-25 and Evans which makes it really easy to get there for visits. Heritage is one of the first places I have visited but I was honestly really impressed with what I saw.

June 20, 2011

By An Eldercare LPN

I visited this facility

When you walk in the door of Heritage Club, you get the real impression they are trying to fill the rooms that are immediately visible with the residents who need the least care. This is misleading. There is really only one wellness nurse for 37 residents, so the fact is that those who need more than just help with medications may risk being overlooked. There are good and engaging activities for people with severe memory impairment, but not much for others"”and little attempt to offer any stimulation for individual residents. For example, I had a client there who was blind, who said he was very lonely all day"”and the staff took little time to visit with him. He also liked to feel the sun on his face, but there is no outside place to sit or walk at Heritage Club. This is too bad for all the residents, since the weather in Colorado is often good, but many have no real way to enjoy that or to get fresh air. There are also few male residents and little attempt to engage them in fitting activities; women residents seem to have it a bit easier, since they tend to socialize more. The food is good"”presented well and available at any time. But the atmosphere and the way it is served is more similar to a nursing home, with people sitting alone fending for themselves rather than encouraged to engage with the staff or one another. One positive thing about the location is that it's on a good bus route. But there are few necessities such as a Post Office nearby, and the surrounding streets have become busy. The individual rooms are large, which can be good for many people. But there seem to be no good housekeeping services to pick up the clutter, so that can be dangerous and overwhelming. The bedroom in the individual units is too far from the bathrooms for those who have limited mobility. The common areas look good are well maintained and nicely appointed. The cost is from $4,000 to $7,000 per month.
See all Independent Living reviews (12) See fewer reviews

Questions about Brookdale University Park

Describe the overall population of assisted living residents at Brookdale University Park. What is their average age? What are their favorite things to do?

Average age is approximately 89, they are extremely enmeshed within out Independent Living. They love to go out to dinner, see shows play cards and trivia.

What programs or activities does Brookdale University Park offer to enrich residents' well-being?

The programming is consistently changing to reflect the needs and interests of our current residents. We do everything from offering a wood working class, jewelry making, bridge, crazy 8s, pop culture trivia, book clubs, casino outings, scenic drives, reminiscing, puzzles and sensory opportunities.

What places are near Brookdale University Park or within walking distance for assisted living residents to enjoy?

We are next to natural grocers, restaurants such as mad greens, perkins and five guys. We are directly across the street from Dave and Busters that has an IMAX theater. The light rail is also directly across the street offering an accessible transportation opportunity around Denver.

What transportation services does Brookdale University Park offer to assisted living residents?

We have the opportunity to have free transportation of a 12 mile radius for residents that do not require assistance in their appointments. For those that do require a caregiver to take them into their appointment and support them physically or mentally, we have private caregivers that can transport and assist.

What makes the chef or dining program at Brookdale University Park exceptional? What kind of menu can assisted living residents expect?

Our assisted living dining programming is designed for a relaxing and simplified experience. We offer multiple diets that reach various nutritional needs such as carb controlled, limited sugar/salt, as well as various texture styles. Taste and presentation is the main focus to reduce at risk nutrition and increase healthy weight gain. We offer a 3 course meal, beginning with soup, salad and bread, a main dish and a dessert. Residents order from a server and off of a menu. If there is nothing that seems appetizing on the menu, we have a “always available” menu to offer. The type of food that you would expect (as a dinner experience): -Honey and Garlic Salmon served with wild rice and asparagus -Chicken Diane serviced with garlic mashed potatoes and steamed broccoli -Ranch Cubed Steak served with red potatoes and buttered beets Desserts offered: Boston Cream Cake, Pecan Pie ala mode, and Reduced Sugar Chiffon Cheesecake

What safety features or security measures does Brookdale University Park offer to assisted living residents?

Every resident in our assisted living is given a pendant that is GPS specific to their location within the community. When they push their button a caregiver will arrive withing 3 minutes. This is the same protocol for their pull cords located in their apartments. We perform 2 hour checks during the day, evening and night to ensure timely assistance.

How does Brookdale University Park keep residents' families informed about their loved ones?

We perform care conferences the first 30 days after move in and then again every 90 days or change in condition. We also are available via oncall on weekends and nights if there is a concern during not “normal” hours.

What is the care staff-to-resident ratio at Brookdale University Park during daytime and nighttime hours?

1-10 during day and evening and then it changes to 1-20 during the night

If Brookdale University Park accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We have a park located in the front of the community that residents are welcome to walk through. We also have a patch of grass designated for dogs right outside of the assisted living entrance. Dogs and cats are welcome to roam the community when attached to a leash (and supervised).

What ongoing senior care training does the staff receive?

We do state regulated monthly in service training as well as Brookdale designated training. Those range from HIPAA, resident rights, resident engagement expectations and safety.

Describe the overall population of independent living residents at Brookdale University Park. What is their average age? What are their favorite things to do?

Average age is approximately 85, we have an extremely inclusive environment that welcomes all walks of life. They love to be active by playing bridge tournaments, watercolor classes, educational seminars, committee meetings (think of a subject and we probably have a committee for it), social hours, walking groups, going out to restaurants/movies, shopping, dancing, trivia, bingo, wii bowling, religious practices, men’s group, and so much more!

What places are nearby for independent living residents to enjoy?

We are next to natural grocers, restaurants such as mad greens, perkins and five guys. We are directly across the street from Dave and Busters that has an IMAX theater. The light rail is also directly across the street offering an accessible transportation opportunity around Denver. We are near the Buchtel Post Office as well as the University of Denver that has educational seminars, croquet and additional shopping and restaurants.

What are some recent off-site events that the community activity director at Brookdale University Park has organized?

We partner heavily with the University of Denver by going to their performances, their athletics and senior groups. We attend the symphony, opera and ballet quarterly as well as Broadway shows when available. Residents enjoy weekly outings to movie theaters and restaurants as well as scenic drives

What transportation services does Brookdale University Park offer to independent living residents?

We offer free medical appointment transportation in a 12 mile radius around our community. We also have bus transportation to shopping opportunities around the area.

What makes the chef or dining program at Brookdale University Park exceptional? What kind of menu can independent living residents expect?

Our dining is one of the most important things in our community. We take great pride is focusing on this aspect and its different dimensions. We offer all day dining from morning to evening, with lunch specials and dining specials included. Residents can expect to be seated by a host and welcomed by a server. They begin with a bread basket (fresh bread made in house), then offered soup and salad. (various types). They then can order from the “always available” menu or the special for the evening. We make everything fresh in house the day of service. Cioppino served with fresh cucumber and dill salad and parmesan crostini Flat Iron Steak served with loaded baked potato and broccoli with dijon vinaigrette Rosemary Chicken Breast, roasted tomatoes and herbed cous cous Veal Cutlets in basil marinara- buttered egg noodles, roasted brussel sprouts We always serve a fancy meal on holidays that includes lamb, duck, Cornish game hen, steak and salmon options.

What common areas are available for independent living residents?

We have 2 game rooms, an Art studio that also houses our workshop, a stocked library, beauty salon, outdoor park and garden area, large social room and bar area, a dining restaurant, a movie theater and of course our main lobby

What safety features or security measures does Brookdale University Park offer to independent living residents?

In our apartments we have the “check in” button. Each morning we ask our residents to simply push their green “check in” button that notifies our front desk that they are awake and okay. If our resident does not push their button we will call them. If they do not answer their phone we will go to their apartment and ensure they are okay. Our apartments also have emergency pull cords that will alert the front desk that there is an emergency. We can also provide GPS pendants that when pushed a front desk concierge will attend to your need. Our building is completely locked from the outside, each resident is given a key card that will let them into side entrances (similar to a hotel). We have cameras of the entire community that are on 24 hours a day and a security team that monitors the premises nightly. Our gates shut at the end of the day so that the only way cars can come in is through our front entrance.

If Brookdale University Park accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We have a small park on the side of our community that is walled in that we see most of our residents walking their dogs. Dogs and cats can enjoy the indoor areas as long as they are supervised and leashed.

Does Brookdale University Park work with an agency or registry to provide nursing and medical assistance as needed?

We offer Brookdale Personalized Living, Private caregiving for our residents. This unique program requires a minimum of only 15 minutes! It’s broken down to the specific needs so that our residents can be independent longer.

What safety features or security measures does Brookdale University Park provide to protect residents who wander?

We are able to assist the family in providing a private caregiver that is available to redirect, stimulate and care for the resident.

Photos of Brookdale University Park


Services and Amenities of Brookdale University Park

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

General

  • Pets: Small Pets Allowed

Licenses

  • State Licenses: 230490

About Brookdale University Park

Brookdale University Park provides our residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living we customize our care offerings for the individual. This allows each assisted living and Alzheimer's care resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the proper lifestyle and care accommodations as their needs change.

We promise Respect for Individual Preferences and offer personalized care needs in an atmosphere that encourages each resident to live in health and longevity. Our residents enjoy life with the support they need, coupled with the appropriate assisted living and Alzheimer's care accommodations as those needs change.

Our community is dedicated to enriching the lives of our residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer's care retain the ability to enjoy and master the daily dining experience.

What Makes Us Special

Quiet residential area walking distance to restaurants, post office, grocery store and the bank; Offsite activities to museums and the symphony; All day dining; On site rehab available; Variety of floor plans with views of the mountains and downtown Denver; Personalized assistance for Independent Living residents who need help with dressing, dog walking, household chores and more.


Map of Brookdale University Park


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Brookdale University Park


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