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Berthoud Living Center

855 FRANKLIN AVENUE, Berthoud, CO 80513

(800) 558-0653 (Caring Family Advisor™)

2.4

(15 reviews)

Offers Nursing Homes, Memory Care, and Assisted Living

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Reviews of Berthoud Living Center in Berthoud, Colorado

2.4

(15 reviews)

  • Facility

    1.9

  • Staff

    2.6

  • Food

    1.9

  • Activities

    2.3

  • Value

    1.7

Cenryil

1

July 7, 2023

I am a friend or relative of a current/past resident

They are horrible They only give the meds they want which is hardly any. They rarely do PT, but chg for it. Food is nasty. Nursing hangs up on outside Drs when they call.

mjnova

2

May 30, 2023

I am a friend or relative of a current/past resident

My friend's father is in there and they changed insurance companies at the beginning of March. She, the daughter found out that they didn't start the new insurance until April 18th. Melinda, the insurance girl, oh well you know that's just cigna, they're just crap. She called Cigna and they said no they just turned it in 2 days ago. And the Night Nurse verified that this place is known for doing this so they can get more money so they can keep them longer. He verified it three times. They also cut out 2/3 of his medicine because the Night Nurse again told me that the doctors believe that less or no medicine is better!

Grandma Suzie

5

April 13, 2022

I am/was a resident of this facility

Loved the staff. They went out of their way to be helpful, even when pressured by unexpected difficulties, like water being cut off by the City of Berthoud. No one missed a beat. Very impressive. Excelllent occupational and physical therapy. Kitchen does a good job on my gluten-free diet. good tasting food and plenty of it. Management is very involved in every part of running the facility and go out of their way to be helpful. I was blessed with a speedy recovery and am very grateful! Loved the activities, lots of them. And the rooms were large and comfortable.

Cullington

1

October 11, 2021

I am/was a resident of this facility

The room is small and stinky. Most of the staff are good to interact with but it does have a few bad apples that make your stay miserable. This was reported to no avail. Besides being ignored and neglected, sometimes your call light is not answered for an hour. Bingo is popular., the community offers good restaurants. The public is nice.

Ernestg

1

August 28, 2021

I am a friend or relative of a current/past resident

This place is awful. Do not put your loved ones here. The rules change daily with covid and there is no communication between staff. I found notes in my grandfather notepad about how terrible it is. We have to contact staff constantly to bathe him otherwise is weeks. They leave him in the same clothing for days. His clothing goes missing and when I told them I have brought it new clothing they brought him random clothing from the laundry room. He doesn’t get treated for things he complains about. We are trying to get him out as soon as possible.

connie heaton

1

June 10, 2021

I am a friend or relative of a current/past resident

this place is a nightmare..do not go here unless you are like me and it was all medicare would approve at the time..because medicare was done paying for his care at another facility..the management doesnt say anything but .. i appologize. the person who supposedly sets up your care doesnt even work at the facility..in over 25 hours i have had nothing but heartache and am afraid to leave my husband.i have had 3 people in 25 hours that are actually trying.this needs to be rerviewed by the state of colo. they are owned by guess....a california company..

Educated Eyes

1

April 23, 2020

I am a friend or relative of a current/past resident

The staff was rude and rough. I upset the laundry person, so she destroyed my moms clothes by writing her name six inches tall in permanent marker on all her clothes. Call lights are ignored. Mom fell trying to go to the restroom alone. The food is inedible. Mom lost 48 pounds in 2 months. The smell alone is unacceptable. The rooms are small and old. Staff smokes right outside the toom windows. I eitnessed neglect to the point of people sleeping in their food.

Provider Response

Thank you for bringing this to our attention. Your feedback helps us correct concerns and provide quality services. Please call us at your earliest convenience so that we may escalate your concerns.

BBasham

2

February 4, 2019

I am a friend or relative of a current/past resident

Most private rooms are extremely small. Most rooms are shared and space is not equal. If someone has to get up at night it wakes up other occupant. Verty noisy in the hallway. Food is underpar and there "always available" menu is a farce. Basically you can get a hot dog or jello. Generally, employees are nice but not all and do not seem well trained and some have offensive hygiene. While watching TV in TV room, screen is cracked in multiple places and you can hear screaming coming from patients in nearby rooms. They have lots of bingo. The neighborhood is very isolated. No nearby areas to shop or relatives to stay while visiting.

Provider Response

Thank you for letting us know about your recent experience with Berthoud Living Center. We remain committed to you and your loved ones. Please contact us to discuss your concerns further.

123abc

1

January 13, 2019

I am/was a resident of this facility

This facility is a wast of time and money. Rooms are small and most requires a roommate. Interactions are good with the nonmanagement staff but the management staff is different. It’s either their way or the highway. There are very few amenities

Provider Response

Hello, thank you for taking the time to share your feedback. We want every patient to have a good experience. Feel free to contact us to discuss your concerns further.

Concerned man

4

January 24, 2017

I am a friend or relative of a current/past resident

Its a great place to have your loved ones . they really do care and it shows.

Aime487

2

January 11, 2017

I am a friend or relative of a current/past resident

My mom was poorly taken care of here. When we finally arranged to move her from Colorado to Idaho she was sent with no medical information, one insulin pen and no needles on a plane that ended up getting delayed. So she would up having no insulin for 2 days. Also they did not send any of her insurance information for me to get her into the Dr.

Chuck23

3

May 11, 2016

I visited this facility

Berthoud Living Center was kind of small and old. The rooms looked small, too. It wasn't very appealing, but I cannot really say that there's anything wrong with it. The staff who took us around was knowledgeable. The residents were eating at the time we were there. The dining area looked fine.

Caregaver

2

April 9, 2013

I am a friend or relative of resident

The CNA's work extra hard to please the clients. The Office help, social worker is not open to our questions. It seems like her "It Is What It Is" motto in her office Reflects her attitude. The problem is, as family, her motto is how she treats us. Well we can't get anywhere as far as knowledge about our family member from her. To have a family member wanting to live 900 miles away, it places a burden on us to make sure our family member is cared for. But since they ignore our calls over 7 weeks, a trip is required. Asked at 9 to check on a bed sore. Day nurse never put it in the book (6 hours). Then the PT people checked again and took action. But still no comments were put in the nurses log. You can say I'm frustrated. I don't want to mention my family member for retribution reasons.

Karen C.1

5

August 5, 2011

I am a current client of this provider

Following a surgery, my Father was recommended rehab at Berthoud Living Center in Berthoud, CO. The administrator and charge nurse made the transition from hospital to the center flawless.In my experience as a CNA and working in nursing home facilities, I know that there are laws preventing residents from having any type of side rails on their bed. For my Father, this is a major issue as he has had both legs amputated above the knee for a few years and requires partial side rails and a trapeze to facilitate his bed mobility and getting in and out of bed with minimal help. In all honesty, to prevent my Father from having these two crucial tools is downright abusive. Without them, all he can do is lay flat on his back and cannot reposition himself in bed. In the past, at another facility, this led to a stage four decubitus ulcer on his coccyx.Because of this experience, I felt that I would have to fight with the nursing home staff so that he can use these items during his stay. After all, he does have them at home. Surprisingly, he had them by 10:00 PM on the very first day of his stay. It was wonderful for my Father, and for me, to have administrators and nursing staff that truly understood his need for these things.The rehab team was absolutely wonderful and my Father made such a recovery that he came out of this nursing home in better shape and with more strength and mobility skills than he had when he went in. During his four week stay, he genuinely had a wonderful time, participated in many activities with other residents, and would make Berthoud Living Center his first choice should he need this service in the future.

abby2010

5

May 5, 2011

Friend or relative of resident

My mother presently resides in Berthoud Living Center since she became unable to care for herself. Although she hasn't been there long, we have observed that the staff have taken good care of her and made her as comfortable as possible, as she has multiple health problems (she's 98!). This facility is clean and well-run and the staff seem to care about their work. I can't vouch for the food but everything else about this place is very good.

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Services and Amenities of Berthoud Living Center in Berthoud, Colorado

General

  • Resident Capacity: 76

Medicare

  • Health

    3.0

  • Overall

    3.0

  • Quality

    4.0

  • Staff

    2.0

Medicare Provider Number: 065265
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Berthoud Living Center in Berthoud, Colorado

Berthoud Living Center is a Senior Living provider in Berthoud, Colorado that offers residents Nursing Homes, Memory Care, and Assisted Living services. Contact Berthoud Living Center for more details on services and rates.

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