Chelsea Place Memory Care
14055 E. Quincy Ave., Aurora, CO 80015
(800) 558-0653
Verified Partner
4.54
(33 reviews)
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Reviews of Chelsea Place Memory Care in Aurora, Colorado
Elder Guardian
2
|
November 6, 2022
I am responsible for a resident that I first placed at Chelsea Place over 4 years ago. For the first 3 years, I could not say enough great things about the CP. Truly. There will always be day-to-day glitches, but CP staff and management confronted those glitches quickly, professionally & compassionately. Unfortunately things have changed dramatically over the last year. The facility shows well. The rooms are adequate & the staff try to make the environment visually pleasant. If a resident is highly independent, the facility might be a good fit, but if the resident requires more assistance, interaction guidance, or individualized care, CP does not meet those needs. The exemplary commitment to the health & well-being of the residents is not longer evident. The activities appear to be well executed, but are fairly standard and mundane, and not geared toward individuality. The food is better than average, but ONLY available at pre-set meal times. My charge's mental capacity has diminished in 4 years, and he is not consistent or predictable in his eating patterns, which is very normal as dementia progresses. He does not sit down at the prescribed times and staff does not ensure he gets a meal when he is hungry, so he does not get the necessary nourishment. Additional snacks and food options are no longer readily available throughout the day and my charge has continued to lose weight. The staff does not appear to be very responsive, and when I make unscheduled visits, I usually find an abundance of residents just sitting around listlessly with no staff in attendance, or if there is staff, they are almost always conversing with each other and rarely are they interacting with the residents. Too often, I get to overhear staff complaining about other employees, residents, or management. This creates a very unprofessional and unpleasant situation to witness so frequently. It can be traumatic to move individuals experiencing dementia and yet there has been a significant number who have chosen to move their loved ones out of CP the last year. This is evidence of a facility that is rapidly going downhill. In the last 15 months there have been 3 different Executive Directors, and most other management positions have seen as many changes also. It makes communication extremely difficult and unreliable, which has eroded the trust I placed in CP for many years. I would strongly caution anyone who is looking at CP for a loved one, to examine it closely to ensure it will meet their needs for their loved one. If CP is chosen, you should be prepared to dedicate a large amount of your time monitoring your loved one's progress and well-being. Financially, CP is more expensive than many comparable facilities so you could probably find a facility that would provide better value for your money.
Provider Response
Barbara
3
|
March 2, 2022
The tour I had of Chelsea Place Memory Care was OK, but there was a situation. When we walked down to the first hall, a lady came running out of her room saying there was someone in her bed; someone ended up in the wrong room. When they took her out, she was in a wheelchair. I wonder how if she's in a wheelchair, she ended up in the wrong room. It concerned me. They were doing crafts, and they had a table of 5 or 6 people. It appeared that only 2 or 3 of them were participating. The rest were just sitting there. It also seems like the ratio of staff to residents wasn't a good fit for me. It seemed like they should have more staff. The staff told me there are 32 residents. There were 2 sides, which are the south side and the north side of the building. Each one was different. The kitchen was small ,and the craft area was kind of small too. It's OK, but I wouldn't take my mom there. The staff was very nice and thorough on my questions. The thing is, I need to know someone's going to be there for my mom. The staff to resident ratio is very important to me. I didn't see anything wrong with upkeep, and there was a maintenance guy. We were in the hall, so I'm sure he was doing his job and keeping things upright.
Reviewer#JM081121
5
|
November 13, 2021
My mother moved into Chelsea Place. It is excellent. They provide good care. Their staff is truly caring. When my father was a resident, it was excellent, and it's still a good place. They do offer other types of care, but it's not their primary purpose. I did meet a couple of residents that were there just to recover from injuries who had physical problems, but it's a memory care center. The food is excellent. My mother has been eating every bit of food on her plate, which she wasn't doing before, and she always says it's delicious. They have activities during the day. They also have field trips. I work during the day and can't go visit during those times, so I've not been able to be there when the activities occur, but I hear about them.
Elizabeth
4
|
October 28, 2021
My father is a resident of Chelsea Place. The staff is nice and seem to care for the residents. They do have a lot of activities that the residents can do both inside the facility and outside the facility. They have different walks that they do in the community. They have high school students that come in, they will go to Rockies games and different sporting events. It's nice and modern looking. It would be good if my dad would engage in anything.
Kim Margaret Moore
1
|
October 16, 2021
My 87 yr old parents left there one week ago. My wheelchair bound father left with a Stage 4 decubitus due to staff ignorance and neglect. My sweet mother lost 26 pounds. They should not be taking care of ANY patients, much less ones with dementia that are completely dependent on them for every need. I deeply regret believing their lies and trusting my parents to them. RUN.
Gabrielle Eckard
5
|
November 5, 2018
I am extremely thankful to the community at Chelsea Place for giving me so many wonderful friends and connections with the residents here. As a student, I've had had the opportunity to volunteer over 100 hours through Regis Jesuit High School and on my own. My wonderful friends here have such amazing personalities and stories. Everytime we have a dance party or venture on an excursion, it is amazing to see their eyes light up. I've only known the residents since they've been at Chelsea Place and so I accept them for their entirety and who they are now. I love digging into their stories and past, but also just loving them for who they are right now in this present moment.
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Costs for Chelsea Place Memory Care in Aurora, Colorado
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$6,000
Starting Price
Services and Amenities of Chelsea Place Memory Care in Aurora, Colorado
Room and housing options
- Companion Suites: We offer companion suites
- Housing Extra: Shared and Private Suites
Dining options
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Party Space
- Tv Room
About Chelsea Place Memory Care in Aurora, Colorado
Each resident of Chelsea Place is unique. They come to us with history, triumphs, tragedies; and like all of us, they need an enduring human connection. At Chelsea Place, we are specialized caretakers with extensive training in advanced memory care. We will welcome your loved ones with open arms, and look after them with warmth and expertise. Because everyone deserves to feel understood. To be happy. To remain significant. Everyone deserves to be protected, to be engaged, and to be loved.
Amenities
WELLNESS
- Variety of comfortable common areas, including a choice of elegant community dining rooms, media, television, and living rooms, as well as plenty of seating in nooks and cozy areas throughout the community.
- Beautifully-manicured and maintained landscaping, gardens, and secure sensory exterior courtyards with walking paths.
- Therapeutic activities and specially-trained staff ready to meet the unique needs of our residents.
- Social, educational, spiritual, intellectual, physical, and recreational programs.
- Onsite physical and cognitive therapies.
- Multi-sensory experiences, daily exercise, regularly-scheduled outings, group activities, regularly-scheduled visits with children, and opportunities to nurture pets and plants.
- It's Never 2 Late™ therapeutic computer-based learning, entertainment, and therapy system, allowing residents to Skype families with caretaker assistance, sing along to songs of bygone eras, participate in game shows, play stimulating games, and even travel virtually to other places and times, as part of group or one-to-one activities.
- Fully dedicated clinician office for physical/occupational therapy, podiatry, audiology, physician exams, etc.
- Full-service beauty salon and barber shop
HEALTH
- Medical management supervised by our licensed vocational nurse, as well as our medical director, Dr. Thomas Lally, winner of the 2014 Physician of the Year award.
- Assistance with daily living activities based on the individual needs of residents, including bathing, grooming, dining and dressing.
- Housekeeping and laundry services.
- Individual Service Plans based on each resident’s unique life history and needs, developed before moving in, and updated regularly.
- Dining program with daily offerings of three delicious, well-balanced meals and healthy, nutrient-dense snacks throughout the day, including clinical oversight for special diets or other special needs or requests.
SAFETY
- Secure community with open guest entry and reception area.
- Apartment suites featuring private rooms with either a shared or private bathroom.
- State-of-the-art, discreet, and silent safety monitoring system in each suite, adjusted to the needs of each resident, including clinical oversight and reporting.
- Fire safety system.
- Highly-trained and sensitized staff with three levels of training: Leaders in Dementia Care Training, Dementia Sensitivity Training, and Proprietary Dementia Training.
- Staff awake and on site twenty-four hours a day, seven days a week.
- State-of-the-art resident needs reporting system for active review by supervisory staff.
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