Ralston Creek Neighborhood

Greg Shelton

Ralston Creek Neighborhood is a beautiful community with staff who care. They have had their challenges, but I see improvement every day. Yes, they have been recently purchased but it seems to be a positive thing and we see the corporate staff regularly. They do regular meetings with families and residents to keep us informed. The staff who have stayed are amazing and dedicated to the residents. It seems the new staff have been selected very carefully.

Desjardoyle

This place looks wonderful. However, leaving residents in soiled clothing with feces all over the furniture is unacceptable.

Kim

I visited Ralston Creek Neighborhood. They have a movie room, a workout gym, and a library. It was nice. We're more interested in that one because the other place is a little bit far for my brother and sister. This would be more central for all of us. It's a fairly new facility, so it was nice inside. The studio rooms were just perfect for what mom would need. It's really clean. I liked the whole lobby area where they can kind of go down and visit with other people. That was comfortable. I liked the fact that mom will be in assisted living, but if things got worse for her, as far as dementia goes, then there's a memory care unit right there. You don't have to move her and try to find a new nursing home if her level gets worse, so I liked that, too. The staff during the tour couldn't answer all of our questions on how much it was going to end up costing. I think when we were there, the director was not in. Sometimes, they don't work Saturdays, so they have other people fill in on Saturdays and give you tours.

S.

Ralston Creek Neighborhood was very nice. I liked it. It was beautiful, but it was just too expensive. It was huge and they had kitchenettes in the apartments. Andrew was excellent. He gave me a brochure that had everything in it from the prices to the menus as well as the activities scheduled for October. They did a nice job promoting the facility in papers. The dining room was beautiful. We walked through it as they were finishing up and it was the best I have seen because people were talking. They had seniors in wheelchairs and one 90-year- old woman was very nice. She said she liked it there. I was very impressed with it.

Paulette

Ralston Creek Neighborhood was very nice. The people were very nice, and they had a lot of services. It was farther away, but it was in a way homier. It's been around for a couple of years, and they had inside courtyards, which looked very nice. They had a beautiful room, which was gorgeous and well-appointed that if families wanted to come and visit, you could use that room. However, my husband didn't like the facility. I thought it looked kind of nice, but he didn't like it. We're sort of introduced to a staff person (I believe she was a nurse) taking medicines around to people, so that was comforting to see that. We looked into one room, it was a media room for showing movies, and they were playing with the TVs and were having a good time, so you could see activities going on. The facility itself was very nice, and if you didn't care about taking walks in the country, that was a fine place to be. A lot of people would be more comfortable there. On the surface, everything looked clean, nothing was old, and it was being kept up. The furniture was comfortable and nice. The activities were very nice. They had a lot of activities. We met only a couple of the staff and the ones I met were very pleasant, very nice, and seemed concerned.

Eva

Ralston Creek Neighborhood was really nice. It looked new and modern. The studio apartment I saw was really nice, it had a little kitchenette, a pretty good-size closet, and a bathroom. They have a music room and a really nice theater with activities. They also have a courtyard and a pretty walkable neighborhood. The place looked so fresh, new, and well-maintained.