Brookdale Yorba Linda

Offers Assisted Living and Memory Care

19 Reviews
17803 Imperial Highway, Yorba Linda, CA 92886
Call (800) 385-2527
Brookdale Yorba Linda (800) 385-2527

Reviews of Brookdale Yorba Linda

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Assisted Living Reviews for Brookdale Yorba Linda

March 27, 2015

By Amy40

I visited this facility

I saw them as Emeritus, and I saw them as Brookdale. They have more physical space, and it was a bit homier than some, but one time I came there was a Friday night and I was very turned off -- and it was a Brookdale. I like to do surprise visits, and they had everybody in the facility, except the memory care, on lock-down. It was 5 o'clock on a Friday night, and that really got me nervous. I asked about it, and they said, "Oh, we've had a couple of residents that had some upper respiratory things going on." I said, "Oh, is it something serious?" She said, "No, but we just don't want everybody to be sick, so we decided that it is best to have everyone stay in their rooms." And I was like, "Oh really? That sounds not OK to me." They did not have the memory care there, but they were bringing food to everybody's rooms because we just figured they didn't want everyone to get sick. It didn't appear to be pneumonia or tuberculosis or anything highly contagious; it was just precautionary, but to come in on a Friday night at 5 o'clock and how everything was locked down for no rules -- at least, not for what they were willing to share with me as a real legitimate reason -- I was very concerned. But I had gone into memory care there at one time, and this was a turn off for me simply because it is for my father and they only have one other male that was living there at that time. I didn't want to put him in a place where he was the only other male. And the other thing is they are attached to a nursing care or rehab facility, and when I walked in there initially, they were not well-marked in terms of where the assisted living begins and where that ends, but when I went in initially to this facility, it did not seem clean, they seem very disorganized, and it was definitely a hospital feel. It definitely turned me off as a first impression.

Provider Response

We apologize we were unable to meet your expectations and we appreciate you sharing your concerns with us. The health and well-being of our residents and staff is our top priority, and we work with the health department to establish precautionary measures to ensure our residents are kept safe and healthy.

January 28, 2015

By Betty101147950

I am a friend or relative of a resident

My mother is in a skilled facility and not in long term assistance. The name of the facility is Brookdale Yorba Linda. We have been looking at sites for the last six months for assisted and senior. We're familiar with it, and it is covered by their insurance. The dining room is very nice. They have activities that my mom is not involved with because she is bed ridden. What impressed me most is mom's care. We're involved with it and where she'll go next. The place is safe and secured enough. I have no issues and no complaints.

September 14, 2014

By breares

I am a friend or relative of resident

I visited a relative living there in 2013 & 2014. The place is immaculate, no weird smells. When a resident moves on they not only change the mattress, they wash the walls around the area! My relative is really picky and told me she loved the staff because they are so attentive and responsive to her requests. The grounds are lovely & the interior is really nice. Great care!

August 26, 2014

By LovelyLady00000871

I visited this facility

Emeritus at Yorba Linda is very beautiful. They have an assisted living area. When you go in there it looks like you’re going into a night club. It has a beautiful yard and patio areas where you can sit. They have a gorgeous dining room. I have eaten at Yorba Linda. Their food is very good. The staff is superb. They’re very caring. People are allowed to bring their pets. I would have left my mom there if I had the money. It’s just a really nice place.

March 18, 2014

By Steve33

I visited this facility

We were impressed with the layout of Emeritus at Yorba Linda in general. The lady who spoke with us was extremely helpful, she gave us a lot of information and followed up with a phone call. We were also impressed with the knowledge of the individual who did the tour with us, about how things would work based on our particular situation and the people who were there providing the care do so very well with their attentiveness. The biggest problem comes in putting them in specific places, and we understand that. The problem is we're looking for 2 persons, and one of them has memory issues. So, the way we understand it, because she has memory issues, there would be two options. One is they will be placed together in the memory area, even if he may not be qualified for it; or, they will be placed in a studio arrangement. We're talking about a couple who for 15 years have been living in a 2500 square foot home, now sharing a studio. There's no way we can convince my father-in-law to be placed with his wife in a studio from a place he is living right now, that just wouldn't work. And to be quite frank, for an average person, they should do something like sell their home in order to pay for a place like that.

October 28, 2013

By Caring7103

I visited this facility

Emeritus at Yorba Linda was not our first choice. However, the location was great. The facility itself I would rate highly. It's very clean. The staff was very accommodating. I would recommend this place. However, I thought they were a little bit pricey.

October 08, 2012

By Almonee

I am a friend or relative of resident

Do not let the nice exterior fool you. This facility is rated 1 star for a good reason. And I rated it 1 star also, although I would have rated it minus 5 stars if I could. The care is abysmal boarding on dangerous. My mother had a PICC line; the nurses there did not know how to draw blood from it. The first time they tried they did not do it correctly so her lab results were suspicious. They then sent her to the St. Jude emergency room. The emergency room doctor reran the tests and they came back fine. Bottom line: they had drawn the blood incorrectly. He stated that he would advise them on the correct way to draw blood from a PICC line. After that episode, the Phlebotomists would try to draw blood by sticking her arm. We had to go to the Director of Nursing; not once, not twice, but three times before we could get the staff at Emeritus to only draw blood from her PICC line and only trusted one nurse to do it correctly. They neglected cleaning and applying a new bandage in the area around her G-Tube on a daily basis. The Doctor had to issue an order to have it changed and cleaned and now dated (since they could not be relied on to change it). They still did not comply with the Doctor's orders. So he issued new orders; to have the bandage changed three times a day. They still did not comply with the Doctor's order. (We had pictures.) When I brought this up to the Director of Nursing; she stated, "It is not in our policy to date a bandage." I replied, "You were only issued those orders from the Doctor because your facility could not even change it once a day. We have pictures to prove that." Her reply was, "We do not allow you to take pictures here." The Director of Nursing, said in a telephone conversation to me, "If you do not like the care that your mother is getting, move her." My mother finally left this facility only after her outside Doctor insisted that they call 911 and send her to the emergency at St. Jude; she was in such a deteriorated state of health. The facility was reluctant to follow the Doctor's orders to dial 911, stating that we needed to do that. We argued with the nurses and they finally at our insistence did dial 911.When she got to the St. Jude emergency room we found out the she had a Pressure Sore. Pressure sores or bed sores are the result of lack of care by a facility and can constitute Elder Abuse. My mother never experienced pressure sores before coming to this facility.

June 22, 2012

By Nursing Home

I am a friend or relative of a resident

This facility was great overall. I really enjoyed the fact that we could show up just about any time and go straight to my grandmother's room. The staff was usually very friendly. When we would go visit my grandmother the staff would allow us to take her outside for a walk, play a game or just visit in her room without interruption. This was true in all areas that she stayed in. The staff was also very informative about her condition and would even allow us to step in and help with her care to make sure she took her meds and ate her food. Especially since the staff were not allowed to force them to do any of that. From day one when we had our consultation, I had a very good feeling about this place and that proved to be true. The grounds were also kept nice and when we went on walks always enjoyed sitting in the gazebo and looking at the roses.

January 31, 2012

By socalanon

I visited this facility

My mother was directed to the skilled nursing side of this facility after being discharged from her hospital. It was not our first choice but the bed was available at this facility and not the one of our choice. This is a dismal skilled nursing facility. It looks "nice" but it is woefully understaffed. The atmosphere is generally just depressing. No one seems to be in charge. The attention is cursory and minimal. It has a 1 star Medicare rating. I thank God we were able to locate another bed in a more caring, fully staffed facility. Beware.

November 21, 2011

By Michael F.

I visited this facility

I was very impressed with Brighton Gardens' facility and staff; and especially their patient-specific Memory Care program. My client has been here for almost a year - and I have seen an improvement rather than a decline - as you often see in Assisted Living facilities. That to me, speaks very highly of the facility and the services that they provide. My client was also very happy being at this facility. He would often mention how the staff were very attentive and compassionate toward the other clients; and they would always speak to him whenever they passed by him. They also offered Individualized Service Plans, which customized the care for each client and their specific needs. And, it is in a great location as well - just south of Chino Hills. Although it is quite a commute from LA - it is worth being in the area that this facility is located in. I would highly recommend this facility to anyone in the East LA / Anaheim area.

August 02, 2011

By anonymous687

I visited this facility

Upon my arrival at this location, I was disappointed in seeing the residents wander by the windows. I am not too certain if they were sun downing, but their appeared to be insufficient staff members present in the main dining hall. Furthermore, a number of lower functioning (wheelchair bound) residents could be found in their high-chairs watching an I love Lucy show. The residents did not appear to be enjoying the show. I have been to this community a number of times, and was shocked to see it spinning. When I approached the Marketing Director about the lack of supervision, she informed me that most of the staff members were on a lunch break. I had expected more attention to detail from an Emeritus operated building.

Provider Response

We are truly sorry that your experience at our community was anything less than positive. We welcome and appreciate your feedback. Our goal is to always provide the best for our residents, and if your experience was less than positive"¦ then we want to hear from you and ensure that a positive change is made. Please feel free to contact us online at or via phone at (800) 429-4828. Thank you.

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Questions about Brookdale Yorba Linda

What ongoing training does the staff receive in dementia care?

we offer online training and in-services emphasizing Clare Bridge Programming

Describe the overall population of assisted living residents at Brookdale Yorba Linda. What is their average age? What are their favorite things to do?

At Brookdale Yorba Linda the average is 85 years old, Our residents enjoy Bingo and Black Jack.

What programs or activities does Brookdale Yorba Linda offer to enrich residents' well-being?

we offer daily B-fit program , Brain Exercises, seminar, card games, knitting and bingo.

What places are near Brookdale Yorba Linda or within walking distance for assisted living residents to enjoy?

Yorba Linda Senior Center,Local Park, Richard Nixon Library, Friends Church and CVS are places near Brookdale Yorba Linda.

What transportation services does Brookdale Yorba Linda offer to assisted living residents?

At Brookdale Yorba Linda we offer transportation to local shopping centers, Doctors appointments and fun outings.

What makes the chef or dining program at Brookdale Yorba Linda exceptional? What kind of menu can assisted living residents expect?

Open menu chat forum allowing residents to express their culinary desires. American Cuisine classics such as meat Loaf with potato, baked chicken and green Beans.

What safety features or security measures does Brookdale Yorba Linda offer to assisted living residents?

A concierge available from 8:00 am to 8:00 pm, after hours are call-in only.

How does Brookdale Yorba Linda keep residents' families informed about their loved ones?

monthly newsletters, care plan meetings, invitations to community events

What is the care staff-to-resident ratio at Brookdale Yorba Linda during daytime and nighttime hours?

Based on personal care plan on average it is 3-4 associated in the morning ,3-4 in the afternoon and 3 for noc shift.

If Brookdale Yorba Linda accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Brookdale Yorba Linda is Pet Friendly. Our community has a Large courtyard available.

What ongoing senior care training does the staff receive?

we offer online training - Learning Management System

How many staffers are on duty in the daytime and overnight?

Based on personal care plan; on average it is 3-4 associated in the morning, 3-4 in the afternoon and 3 for the night shift.

What safety features or security measures does Brookdale Yorba Linda provide to protect residents who wander?

We offer wander guard system

What programs or activities does Brookdale Yorba Linda offer to keep residents engaged? How does the staff engage residents' long-term memories?

The programming has a segment of My Life story in which they are able to recall and talk about their past life experiences.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Residents are assessed prior to moving in and assessment is repeated every 6 months.

What techniques does Brookdale Yorba Linda use to support memory care residents during mealtimes?

Hand over hand technique, and prompting.

How does Brookdale Yorba Linda keep residents' families informed about their loved ones' health?

Monthly newsletters, care plan meetings, invitations to community events.

Describe the neighborhood around Brookdale Yorba Linda. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Brookdale Yorba Linda is located in a residential neighborhood.

Is Brookdale Yorba Linda affiliated with a hospital if more care is needed?

No, But our community offers Skilled Nursing

Photos of Brookdale Yorba Linda

Services and Amenities of Brookdale Yorba Linda

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Skilled Nursing
  • Medication Management
  • Nurse On Staff: Yes


  • Offsite Activities
  • Religious Services
  • Fitness Room

Guest services

  • Guest Parking


  • Low Fat
  • Low Salt


  • English


  • Respite Care
  • Minimum Age: Yes
  • Pets: Yes

Training Areas

  • Memory Care Training


  • State Licenses: #306004693, O60000546

About Brookdale Yorba Linda

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

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