Sunrise of West Hills

Offers Assisted Living

10 Reviews
9012 Topanga Canyon Road, West Hills, CA 91304
Call (844) 325-8230
Sunrise of West Hills (844) 325-8230

Reviews of Sunrise of West Hills

10 Reviews Write a review
Food
(Not Rated)
Staff
(1 Review)
Facility
(1 Review)
Activities
(Not Rated)
Value
(Not Rated)

Assisted Living Reviews for Sunrise of West Hills

June 30, 2014

By Karen88328950

I am a friend or relative of a resident

Sunrise West Hills is where we ended up putting my mom. We like the setting. There are a lot trees, a large garden, and a large grassy area. I have tried the food. Some of it is pretty good, some of it not so good. Most of the caregivers are very nice, the nurses are very nice, and they're very open and they discuss stuff with you. The administrative staff to me is a little bit condescending. Sometimes I kind of feel like it's only about how much money we can spend. They'll put in one kind of service and then determine that she doesn't need it anymore. It's a constant turnover and a constant charge rather than just letting her be. They have animals on-site that live there and are there for the residents, which is really nice.
Provider Response

Thanks for sharing your feedback with us. We are interested in learning more from you. Please contact information@sunriseseniorliving.com with your contact information so that we can reach out to you. Thanks, The Sunrise Team

June 30, 2014

By Caring85068850

I visited this facility

I wasn’t really thrilled with Sunrise of West Hills. The facility seemed nice, but there was not a big area for them to get outside. At the time of the visit, they didn’t have a room that they could show me. The restaurant was very nice, and I liked the menu. It looked really nice.
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Photos of Sunrise of West Hills


Services and Amenities of Sunrise of West Hills

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Fitness Room/Gym

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Technology Extra: Emergency Call System

Health services

  • Hospice Care
  • Medication Management
  • Nurse On Staff: 40 Hours/Week

Activities

  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Fitness Room
  • Yoga
  • Gardening
  • Arts And Crafts

Financial guidance

  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests

Diet

  • Diabetic
  • Low Fat
  • Low Salt
  • Renal

Languages

  • English
  • Spanish
  • Tagalog

General

  • Respite Care
  • Minimum Age: 60
  • Pets: All Pets Allowed

Licenses

  • State Licenses: 197605159

About Sunrise of West Hills

Located just four miles from a major shopping mall, minutes from the Warner Center Business Park and close to both 118 and 101 freeways, Sunrise of West Hills offers a beautiful view of the hillside, the heart of the city and is convenient to both San Fernando and Simi Valley, California. We pride ourselves on our excellent care managers and executive team - a friendly and approachable staff. We also offer delicious food and fun, interesting activities and outings. Our individual service plans ensure customized service to our residents.

Step into a Sunrise Assisted Living community and you can't help but feel at home. We stop at nothing to make your experience warm and inviting, from our homelike exterior architecture, to our comfortable community areas and choice of suites to our exceptional outdoor gardens and landscaping. Look around and you'll notice fresh flowers throughout the residence, and you may even spot our dog or our cat.

What Makes Us Special

Sunrise is ranked "Highest in Customer Satisfaction among Senior Living Communities" in J.D. Power's first ever Senior Living Customer Satisfaction Study. In addition to earning the highest overall customer satisfaction in J.D. Power's study, Sunrise achieved the highest score in five out of the six study factors. Sunrise ranked highest among its peers for caregiver/staff, which examined customer experiences with responsiveness, concern for needs, professional skill and appearance. Sunrise also ranked highest overall in senior services/activities; resident setup/orientation; rooms, building, and grounds; and food and beverage.


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Sunrise of West Hills


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