Walnut Creek Willows was good, and I like it. I like it because it's convenient and my father lived in Walnut Creek. It's smaller compared to the other place we visited, but it was nice. There's one wing of the place for dementia, but the staff didn't take us there. She just said that that whole area is for dementia. We looked at the main building, the staff who gave the tour was nice. There was an activity taking place, and we visited the rooms. The rooms were clean and nice; we also walked by a few rooms with residents in there. They looked nice and comfortable there. During the activity, I think a teacher was talking to them outside in a class. The person who gave me the tour was good. The building was good, it's not a big area. We know the Walnut Creek area, but it was hard for us to find them even with GPS. It wasn't easy to find them from the street, and I saw a sign later, but it was small.
Walnut Creek Willows
Offers Assisted Living, Independent Living, Continuing Care Communities, and Memory Care
7 Reviews
2015 Mt Diablo Blvd., Walnut Creek, CA 94596
Call
(800) 385-2527
Reviews of Walnut Creek Willows
Assisted Living Reviews for Walnut Creek Willows
August 20, 2021
I visited this facility
March 27, 2017
I am a friend or relative of a current/past resident
My aunt was at Walnut Creek Willows, and the place is clean and seemed nice. It was relatively affordable compared to the other places we saw.
January 30, 2017
I am a friend or relative of a current/past resident
My dad is in Walnut Creek Willows. They have really caring, extremely organized people, and everything is what we expected. I will recommend it.
September 05, 2014
I am a friend or relative of resident
my mother stayed here last year for 2 1/2 months. She was comfortable and happy since she was able to talk to her fellow Filipinos that works there. They were very helpful to her needs. The only thing we did not like there was the room was never cleaned and the bathroom. She didn't use the bathroom since she was not able to walk on her own but we use the bathroom to clean her and get water to brush her teeth. This place definitely need updating. The rooms are tired and wearing out. The lobby was great, the kitchen was okey but my mother didn't really eat much of the food since we brought food for her daily. Over all this place wasn't so bad.
July 29, 2014
I am a friend or relative of a resident
My ex-husband is at the Walnut Creek Willows. It has been close to a year that he has been there. It is much too far from where the family lives. He is terribly unhappy there. He wanted to have a phone and when we called there, he was never ever to answer the phone because, he said, they didn't put it near him or they wouldn't leave him by it. They did admit to me that because of its constant ringing, when somebody was trying to get hold of him, they would sometimes turn the ringer down rather than give him the phone. I'm not happy about that. They also rarely answer their phone when you call them. You'll get an answering machine and they don't return calls very well. However, I do believe that his care is adequate and he is getting adequate food. However, it is certainly not the kind of environment you would like to see someone in. His room is clean enough but it got some molding off of one wall. Basically, his room needs some work. Also it doesn't look like it has been painted in the long time. His room needs to be re-painted and just upgrade it a little.
June 07, 2013
I am a friend or relative of a resident
We chose Walnut Creek willows because we needed a place right away and we didn't have much time to look around. We weren't really happy with them, we thought my mom isn't getting more attention. She needed a smaller place to go to for a more one-on-one. She had her own room and bathroom. My mom is in the dementia ward. The people there had a tendency to wander around and go into everybody's rooms and mom was missing a few things. I'm surprised they didn't put more people in that ward, there were only two caretakers there.
May 23, 2013
I visited this facility
As I walked inside Walnut Creek Willows it was very inviting and had a nice lobby. I liked the location of the facility. It was very clean and the dining area was kind of small, although it seemed adequate. The director I spoke to was very charming and polite. I still need to talk to the caretakers a little bit more if I decide to put my mom there.
Costs for Walnut Creek Willows
Services and Amenities of Walnut Creek Willows
Costs
- Entry Fee
- Assisted Living Starting At: $3900/month
- Independent Living Starting At: $3900/month
- Memory Care Starting At: $3900/month
Room and housing options
- Companion Suites: Yes
- Housing Extra: Private & Shared Bedrooms
General
- Resident Capacity: 72
- Respite Care
- Pets: Small Pets Allowed Only
Licenses
- State Licenses: 075601431
About Walnut Creek Willows
Walnut Creek Willows is an assisted living community and memory care facility in a highly-sought-after area of Walnut Creek, CA.
Within walking distance from historic downtown Walnut Creek, this property is perfectly positioned for residents to participate in activities outside the assisted living facility. Described by its residents as "home away from home," Walnut Creek Willows features sun-filled outdoor spaces and a captivating floor-to-ceiling waterfall in the lobby. Air-conditioned private and shared suites with ensuite bathrooms are available. Residents in assisted living may choose their desired level of independence with the option of personalized care when needed. Individuals and their family members can decide if medication management, transportation services, or assistance with activities of daily living (ADLs) are needed. This facility also provides specialized care for seniors with diseases like Parkinson's, diabetes, and Alzheimer's and dementia. Residents in the memory care community are offered reminders and assistance with toileting and grooming, opportunities to participate in appropriate activities, and a safe environment with security features to prevent wandering.
Within walking distance from historic downtown Walnut Creek, this property is perfectly positioned for residents to participate in activities outside the assisted living facility. Described by its residents as "home away from home," Walnut Creek Willows features sun-filled outdoor spaces and a captivating floor-to-ceiling waterfall in the lobby. Air-conditioned private and shared suites with ensuite bathrooms are available. Residents in assisted living may choose their desired level of independence with the option of personalized care when needed. Individuals and their family members can decide if medication management, transportation services, or assistance with activities of daily living (ADLs) are needed. This facility also provides specialized care for seniors with diseases like Parkinson's, diabetes, and Alzheimer's and dementia. Residents in the memory care community are offered reminders and assistance with toileting and grooming, opportunities to participate in appropriate activities, and a safe environment with security features to prevent wandering.
What Makes Us Special
Family members rest assured knowing trained staff members maintain their loved ones well-being by coordinating with healthcare providers, preparing nutritious meals with dietary restrictions in mind, and providing 24-hour supervision.
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