Walnut Park

I would have appreciated knowing in advance that if my mother were to fall the staff at WP is not allowed to help her up to her feet. Instead they left her on the ground for 42 minutes while waiting for the fire department to arrive.

My brother is now at Walnut Park. We're satisfied with them. However, he was only in there for a couple of weeks before the coronavirus, and they have closed everything down. I just talked to him a few minutes ago, and he is going crazy because he can't leave, he has to stay in his room all the time, and he can't have any visitors. He is upset and he also lost his Netflix. He watches it on an iPad, but he can't work at it very well. When I would come, I would fix it for him. My brother is very unhappy right now, but it is hard to say anything about the place with this virus going on. I know they're doing the best they can under the circumstances. Up until three weeks ago, everything was fine, and I would have given them a very high recommendation. When you first sign up, they offer you a complete dinner for your family. We had 8 people from our family that ate in the dining room with them. Also when we visited, they invited us to have lunch or dinner. We have eaten there several times in their dining room and they were very nice. They had activities for the residents. They had a bus that went out three times a week. Whenever my brother wanted, he could go for a walk, and he could go and visit his friends. We also picked him and brought him to our house for several Sunday dinners. He was very happy there until this virus. They don't eat in the dining room any longer. They deliver the meals to the room. He has no contact with anyone. The staff was very good. I would say they offer a good variety of activities.

I liked Walnut Park. They had a beautiful and elegant dining room, and the food was really tasteful, nothing was too greasy. They just had really light sauce on the green beans and they were really juicy. They have a pool table there, and the people are still active. They go on wine tastings, and there are snacks out all the time with nice-sized water container. They're very accommodating. The studio apartment was a good size and had a built-in cupboard, so you don't even need a dresser. It also has two large ample closets. Everybody was smiling and happy. Quite a few of the people had walkers, but they were able to eat on their own. They come and clean your place once a week, change the bedding, give you fresh towels, and you do your own laundry or pay someone to do it. I likes the spiral staircase, and that there were little nooks where you can read.

My sister moved into Walnut Park. She's adjusting, but it's good. The people there are amazing. I like the management; the people there are super nice. I like that they have all the amenities, like food and activities. It's clean, nice, and in a good location. They provide three meals a day, and the staff members were pretty helpful. I think that it's a great place for my sister.

Walnut Park was nice, but they didn't have assisted living there. I would choose it if my father had been more independent. It's clean, had nice people, there were lots of things for him to do, and the food was good. If I were going to move, that's where I would go.

Walnut Park is a very nice, very clean, and very homey facility with wonderful people and lots of activities. They have a little bus to take them places and do all kinds of things with them. My mom’s room is small, but they all are. It is better than the other ones that we have seen. It is a nice room with a living room, a bedroom, a little kitchenette, and a bathroom. The food is good and nutritious, and she gets three meals a day.

Walnut Park was very nice. However, it was independent living, and if you needed assisted living, you would have to leave. You had to get in the elevator to go to the third floor to eat. The staff that showed us around was great. The tour was fine. I had lunch there, and the food was good. The dining room was more of like a hotel. However, you had to pay a big upfront payment to get in there.

My mother chose Walnut Park, and they were bought out by somebody else. When we went in a month ago to take a look at it, they didn't tell us that they were in the process of escrow. The food quality went way down. The chef doesn't have probably half the budget he used to have. The room looked great and wonderful. The housekeeping crew only has 17 minutes per unit every week to go through and clean. I'm not sure that's really enough. My mom actually likes it, but she's complaining about the food as well as many others. Then she said that it was just bought out by somebody else, so I have questions as to why somebody didn't say something because the money we're paying for is almost $2700 a month. and that should get good meals, but apparently the food is really going downhill. They have to actually provide a cleaning service every week because you can't clean a 1-bedroom apartment in 17 minutes. It's impossible. You can't just do it and do it right.