The Gardens at Park Balboa
7046 Kester Avenue, Van Nuys, CA 91405
(800) 558-0653
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Reviews of The Gardens at Park Balboa in Van Nuys, California
3.61
(26 reviews)
Facility
3.7
Staff
4.2
Food
4.3
Activities
3.8
Value
4.0
Nancy
4
|
July 19, 2023
I thought The Gardens at Park Balboa was a very nice community. Nice space and good programs. It looked like they had a good schedule of activities. The staff was very nice. We dealt with one person. The gentleman gave us a tour of the dining room and activities room. There was an apartment that was already taken, and he showed us what it looked like. It was nice. It was okay.
Julia
5
|
May 16, 2023
The Gardens at Park Balboa is very nice, I liked it. The problem is my husband requires insulin shots in the morning and afternoon and they don't have a nurse. I like the fact that it's close to my mother's place, so it's easy for me to go to visit my husband if I decide to take him there. It looks like a very friendly environment, and I like the fact that they have activities for their people. I only interact with the host, his name is Jonathan, and a couple of people there. He was friendly and gave us all the information we needed, and I like the fact that they have a bilingual staff, my husband is speaking Spanish, so is very confused with the languages. But good to know they have a Spanish-speaking staff too. I saw a garden that was nice to have for walking. They have a lunchroom, and they have a small living room as well. And they had music and there was dancing. That was nice.
Stefanie
4
|
October 6, 2022
I did a tour of The Gardens at Park Balboa. On the outside, I wasn't too impressed, but on the inside it is good. I did like the size of the room; it was pretty big for the price. The staff who assisted me was very good and very friendly like family, so I was going to end up going with them. They have a really good chef that had worked there for 13 years. That's been the same chef, and they have a really big menu. When I went there, they had someone playing an instrument. So, they had music, gardening, and doing morning walks together. They go to museums together on a bus.
Liz
5
|
July 5, 2022
The Gardens at Park Balboa was clean and neat. They're very professional, very friendly, and very open. The staff was great. I did the tour with two different people, and it was a wonderful tour. The room had a refrigerator. They had at least two lovely outdoor areas. They had a living room and an activity room. They seemed to have a lot of activities, and they're in person (which I really like as opposed to video).
KBrahms
1
|
March 21, 2022
They were always going into her room unannounced, leaving her door unlocked. Her new furniture was stolen right out of her room before her 30 day notice to leave was up. They will not reimburse her for a desk that she wanted to give to a staff member but that staff member never received it because it was stolen. False cameras at parking gates so no one saw who stole her desk, end table and couch. All brand new. Marketing manager lost her TB test results that he said she would be reimbursed for and now they won't reimburse her for them. Marketing manager said one price but when we went to sign the papers it was not the price we were told. They told us that they had a van for transportation, but it was out of commission for the entire 3 months that she lived there and they were not refunding any money because their rent didn't include the transportation? Some charity covered the transportation cost? Really? How ridiculous. The room was nice but noisy with old thin paned windows. Some of the staff was nice but even though we were told that there were 2 other blind people living there & that they had experience with sight impaired people, that was not true. Activities were non-existent for people with sight issues because they weren't interested in giving any help to include her. We were told that there were daily walks "with lots of the residents" which there never were but they refused to guide her, teach her the exercise routines that she personally spoke to the person in charge of that but turned out to be non-existent. Bingo was the only activity that she was able to participate in because she had her own cards. No movie nights, no available transportation or alternatives given. Meals were very good but no vegetables were offered. Towards the end, they had only one server so meals would come to the table cold. If you need a place to PARK your loved one, this is the place. If your loved one has any desire for activities, put them somewhere else. And rent furniture otherwise it might be stolen right out of their room! Her room was always unlocked even though she would lock it.
Bobbi
4
|
February 22, 2022
My aunt moved into The Gardens at Park Balboa. So far, we are very pleased with it. My aunt is enjoying it. She's enjoying the food. She's quite forgetful, but it's assisted living and memory care. I think we've got her in the right place. My aunt can order off the menu if she doesn't want to have what they're serving that day. She has two dogs that they allowed. She's gone to a couple of the happy hours. She's gone to the bingo a couple of times. I think she went to one or two of the entertainments where they had some singers or something. She seems to be settling in rather nicely. It looks like there are a lot of activities there.
What you can do with Caring
Costs for The Gardens at Park Balboa in Van Nuys, California
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$3,000
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$3,000
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$2,800
Starting Price
Services and Amenities of The Gardens at Park Balboa in Van Nuys, California
Costs
- All Inclusive Rent
- Rent Plus Care Fees
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We do offer companion suites
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
About The Gardens at Park Balboa in Van Nuys, California
Whether you are joining our community for long-term Independent Living, Assisted Living, or Memory Care, we strive to provide a supportive homelike experience at every level. You are encouraged to pursue your own happiness, while a caring and reliable team of friendly and approachable professionals provides the attention and encouragement you need to live as you wish.
At The Gardens at Park Balboa, your choices are always honored and respected. We welcome and encourage living life on your own terms, be it choosing alternative health therapies like meditation, yoga, acupuncture, or simply spending time on your own or with a partner. You are free to decorate your private studio or one bedroom apartment as you like. You’ll also enjoy restaurant-style dining with gourmet options so you can order what you like at each meal. We can even tailor your meals to suit dietary needs and restrictions. This is your home, you can be yourself here.
Senior care professionals at The Gardens are attentive, engaged, and alert to your needs and wishes. We get to know you as an individual so that we may honor your identity while observing your health and wellness closely. If something is off, we see it. And we know how to help. Whether it’s a new hitch in your step or a change in your smile, our knowledgeable and dedicated team is there to meet your changing needs.
We also recognize that personal choice and respect for the greater community need to be balanced in order for all residents to live comfortably. This is why residents with pets or those utilizing tobacco or medical marijuana practice neighborly courtesy by honoring designated areas and keeping the community clean of debris. In this way, each resident enjoys the freedoms of home while respecting the other residents in our community.
Our Executive Director, Director of Health Services, and residential caregivers share a common goal: to encourage the well-being and growth of our residents as individuals. Our staff truly listens and responds thoughtfully to residents and their families, in order to provide a dynamic environment that meets your evolving needs. This is what makes The Gardens at Park Balboa different.
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